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Malmaison Belfast

4.0 star property

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Photo gallery for Malmaison Belfast

Bar (on property)
Desk, blackout drapes, iron/ironing board, free WiFi
Bar (on property)
Lobby sitting area
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
$116
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
34-38 Victoria Street, Belfast, Northern Ireland, BT1 3GH
  • Place, Victoria Square Shopping Centre
    ‪1 min walk‬
  • Place, Waterfront Hall
    ‪5 min walk‬
  • Place, SSE Arena
    ‪10 min walk‬
  • Airport, Belfast (BFS-Belfast Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

8.6 out of 10
Excellent
(61 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Twin Room

Club Twin Room | Desk, blackout drapes, iron/ironing board, free WiFi

Club Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Double Room

Club Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Club Double Room

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Deluxe Double

Club Deluxe Double | Desk, blackout drapes, iron/ironing board, free WiFi

Club Deluxe Double

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Signature Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
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  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 1,011 reviews
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About this property

Malmaison Belfast

4-star hotel in Belfast City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Malmaison Belfast offers 64 accommodations with coffee/tea makers and hair dryers. 37-inch plasma televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and concierge services.

Malmaison Belfast is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (GBP 17.50 per day); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 17.50 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Belfast Malmaison
Malmaison Belfast
Malmaison Hotel Belfast
Malmaison Belfast Hotel
Malmaison Belfast Hotel
Malmaison Belfast Belfast
Malmaison Belfast Hotel Belfast

Reviews

Malmaison Belfast Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 517 out of 1013 reviews
Rating 8 - Good. 263 out of 1013 reviews
Rating 6 - Okay. 144 out of 1013 reviews
Rating 4 - Poor. 57 out of 1013 reviews
Rating 2 - Terrible. 32 out of 1013 reviews

Reviews

8/10 Good

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and friendly, service was great. The room was clean but showed signs of age such as mold between bathroom tiles and the vinyl on the bath peeling, not quite a 4* in my opinion more a 3 star. There was a temperature control in the room which didn’t work as it was boiling but they do provide a fan in the room. The location was very convenient. The hotel offers a service whereby if you don’t have your room tidied (you can call at reception for fresh towels etc) you get a free drink at the bar ( up to £7.50 per person per night) in return for being more eco friendly which for a short break is a great idea in my opinion.
Stayed 2 nights in Aug 2025

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Sadly, slightly disappointing.

I recently stayed at the Malmaison Hotel, which claims a 4-star standard. Check-in was simple and efficient, and the suite I was given was surprisingly spacious. However, the room was grubby, tired, and showed clear signs of wear, with furnishings and carpets both in the suite and throughout the hotel appearing worn and untidy. I was particularly disappointed to find broken glass on the bathroom floor, and the bath tap dripped continuously through the night, further disturbing sleep alongside the noise of screeching seagulls directly outside the attic suite. Having stayed here in the past when the hotel was always immaculate, this was a let-down. The property is in need of refurbishment in certain areas, though it still has the potential to be a fabulous hotel once again. On a positive note, the food in both the bar and at breakfast was terrific, and the staff service throughout my stay was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Toby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Starts - Impeccable

Best hotel I've stayed in for years - customer service absolutely brilliant and all facilities immaculately kept. Highly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
This is a nice hotel. My room was comfortable, but I was staying during a heatwave, and there is no air conditioning - despite a knob in the room which seems like it would control it. The room got very hot during the day, despite not facing anything other than a building opposite an alleyway. A normal rotary fan is provided, but is quite noisy so can't have it on while sleeping. The breakfast is significantly overpriced at £23 for a hot breakfast, which is by no means large. Better to walk into town and get more for half the money. Otherwise a pleasant stay and staff were kind and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Josh

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with a group of friends for a concert. We loved this hotel. Clean, quiet, spacious rooms. The staff were helpful and friendly. The location was perfect - so close to shopping and pubs. It was also so close to CHSq - it made our night out easy and fun.
Stayed 2 nights in Aug 2025

4/10 Poor

Nicola

Traveled with family
Disliked: Amenities
Bed comfortable. Amenities in bathroom limited. Room service overpriced. Air Conditioning in room did not work.
Stayed 1 night in Aug 2025

6/10 Okay

Ben

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked as a treat for our last night in NI. Have to say we were disappointed. The hotel is very tired and tatty - in need of a good refurb. Walls and furniture scuffed, carpets grubby. On top of this, no AC (even though it wasn’t particularly warm during our stay, 18c max) so the room was hot and stuffy. A fan was provided but this is no replacement for AC which is what we expected in an upmarket hotel.
Stayed 1 night in Aug 2025

8/10 Good

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Elaine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Malmaison stay

Disappointed in lack of friendliness of staff. There was very little welcome. One of our rooms wasn’t ready at check in time. We had an accessibility room which we didn’t need. Made wet room bathroom quite dangerous for slipping because water from shower goes all over floor. Very slow service in the bar.
Stayed 1 night in Jul 2025

2/10 Terrible

ALEX

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run down and needing investment in the rooms.

Hotel social spaces are fine but the room I was in was badly run down. The window was hanging off one hinge, dirty shower head and then I scalded myself in the shower when the water was so hot and the tap to turn it off was broken! Air conditioning in the room can’t have been working as it was boiling up in the attic floor so couldn’t get a decent sleep either Then in the morning the coffee machine was broke so couldn’t even get a coffee with breakfast which is a standard offering and terrible not to be on offer.
Stayed 1 night in Jul 2025

6/10 Okay

Rose

Liked: Property conditions & facilities
If your staying in room 309, it’s wheelchair accessible which we didn’t request but it is also next to the cleaners and Housekeeping store, so the 7am wake up was appreciated. As the store was right next to the room it was very noisy while they got equipment out it was as if they were actually in the room
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Malmaison was well located. The check in and out were flawless and the staff was accommodating.
Stayed 1 night in Jul 2025

6/10 Okay

Anne

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning is a big negative. The room was so warm and humid.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, that sits in the heart of Belfast making all the relevant attractions , shops, restaurants easy to get to, plus there is a bus stop round the corner. There is a lovely bar and the staff have been have been friendly. Would highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great staff. Jamie the bartender was excellent to talk to and gave great suggestions
Stayed 3 nights in Jun 2025

6/10 Okay

Gary

Liked: Staff & service, property conditions & facilities, room comfort
Bed really comfy, luxurious room. The only downside was the cleanliness of the bathroom, dusty, used razor still in the room, could have been cleaner.
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional staff, great service.

This was our favorite stay out of the 3 locations we visited. The staff went out of their way to give amazing service. The fella behind the bar is a ray of sunshine and everyone was so nice. We arrived late after all the kitchens closed in town and they helped us with food delivery and then check in with us the next day to make sure we were able to eat! Exceptional town, exceptional people. Just know if you go in the summer it is HOT with no AC (spoiled American here).
Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 from me

The hotel was GREAT we really enjoyed it. Generously sized room, great bed, generous with coffee and tea and a great location. 10/10 from me honestly, the front desk team ( Anna ) was super helpful and she really made our stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Wade

Warm and cozy. Close to everything.
Stayed 1 night in Jul 2025

6/10 Okay

Charnjeet

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 9 nights in Jun 2025

6/10 Okay

Becca

Liked: Staff & service
Stayed 1 night in Jun 2025