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The Merchant Hotel

5.0 star property

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Photo gallery for The Merchant Hotel

Bar (on property)
Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, down comforters
Interior
Outdoor spa tub
Front of property - evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Spa
  • Parking available
  • Room service
  • Gym
  • Bar

Explore the area

Map
16 Skipper Street, Belfast, Northern Ireland, BT1 2DZ
  • Victoria Square Shopping Centre
    ‪3 min walk‬
  • MAC Theatre
    ‪4 min walk‬
  • Belfast Customs House
    ‪4 min walk‬
  • Belfast (BHD-George Best Belfast City)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About this property

The Merchant Hotel

5-star hotel in Belfast City Centre
3 restaurants, a full-service spa, and a health club are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
The Merchant Hotel offers 63 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Belfast hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, The Merchant Hotel features a health club and a hot tub. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 1130 square feet (105 square meters) include conference space. This Victorian hotel also offers a sauna, a rooftop terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Merchant Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
The Great Room - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Berts Jazz Bar - This bistro specializes in French cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Cloth Ear Bar - This restaurant specializes in local cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 15 per day)
  • Covered valet parking on site (GBP 39 per day)
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Berts Jazz Bar
  • Cloth Ear Bar
  • The Great Room

Things to do

  • Evening entertainment
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,130 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1860
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 100.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Secured self parking fee: GBP 15.00 per day
  • Covered valet parking fee: GBP 39.00 per day
  • Early check-in fee: GBP 100.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Hotel Merchant
Merchant Belfast
Merchant Hotel
Merchant Hotel Belfast
The Merchant Hotel Hotel
The Merchant Hotel Belfast
The Merchant Hotel Hotel Belfast

The Merchant Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 351 out of 420 reviews
Rating 8 - Good. 48 out of 420 reviews
Rating 6 - Okay. 16 out of 420 reviews
Rating 4 - Poor. 3 out of 420 reviews
Rating 2 - Terrible. 2 out of 420 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! Great staff who made us really welcome.
Stayed 1 night in Oct 2024

8/10 Good

Xiaojuan

Beautiful restaurant
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive compared to other hotels at this level
Stayed 1 night in Apr 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. Nicest hotel weve stayed in. Thank you so much.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel.
Exceptional hotel. Excellent service and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gail K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Merchant Hotel was a bank in its previous life. As a former banker myself, I enjoyed hearing about it’s history, and seeing how beautifully it has been converted to its present use. Magnificent!
Stayed 1 night in Mar 2024

10/10 Excellent

steve, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the best location. The room is was incredible. I definitely recommend upgrading. Breakfast was delicious. Hubby enjoyed the spa.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel, could not fault it
Stayed 2 nights in Feb 2024

6/10 Okay

Kerry

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Stayed 1 night in Feb 2024

10/10 Excellent

Jeevagan, Chippenham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Pauline

Stayed 1 night in Oct 2023

10/10 Excellent

Adele

Stayed 1 night in Sep 2023

8/10 Good

marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central comfortable hotel
Stayed in Victorian room, quite dark but very comfortable , art deco rooms much nicer . Got twin room first when I requested a king bed . Changed us no problem. Put a balloon and chocolate on the bed as a surprise for birthday which was lovely . Great central location .
Stayed 1 night in Jul 2023

4/10 Poor

Heather

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Derek

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and excellent service. The staff were super friendly and helpful.

8/10 Good

Gail

Stayed 1 night in Apr 2023

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel in Belfast.
Exceptional hotel & facilities. Staff really do go above & beyond.
Stayed 2 nights in Jan 2023

8/10 Good

Guido

Stayed 3 nights in Jan 2023

10/10 Excellent

Rachael

Stayed 1 night in Jan 2023

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in art deco rooms as rooms on Victoria n side overlook street with noise from bars/music and roadsweepers early morning
Stayed 1 night in Dec 2022