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Mercure Belgrade Excelsior

3.5 star property

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In-room safe, desk, laptop workspace, soundproofing
Privilege, Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, soundproofing
Exterior
Meeting facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

Map
Kneza Miloša 5, Belgrade, 11000
  • Nikola Tesla Museum
    ‪9 min walk‬
  • Knez Mihailova Street
    ‪10 min walk‬
  • Church of Saint Sava
    ‪19 min walk‬
  • Belgrade (BEG-Nikola Tesla)
    ‪21 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, laptop workspace, soundproofing

Standard Single Room

  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe, desk, laptop workspace, soundproofing

Superior Room, 1 Double Bed

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, soundproofing

Superior Twin Room, 2 Twin Beds

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, soundproofing

Privilege, Double Room, 1 Double Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Belgrade Excelsior

3.5-star hotel in Vracar
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning. Change of towels is available on request.
Mercure Belgrade Excelsior offers 73 accommodations with safes and complimentary bottled water. This Belgrade hotel provides complimentary wireless Internet access.

Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Mercure Belgrade Excelsior is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Ivo - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. A children's menu is available.
Ivo - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bosnian, Croatian, English, French, German, Macedonian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; RSD 1,300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ivo
  • Ivo

Things to do

  • Books
  • Library
  • TV in common areas

Family friendly

  • Children's toys
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1921
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of RSD 3000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for RSD 2500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: RSD 160.00 per person, per night for adults; RSD 80.00 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately RSD 1300 per person
  • Airport shuttle fee: RSD 5300.00 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: RSD 3000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: RSD 2500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Belgrade Excelsior Opening September 2017 Hotel
Mercure Excelsior Opening September 2017 Hotel
Mercure Belgrade Excelsior Opening September 2017
Mercure Excelsior Opening September 2017
Mercure Belgrade Excelsior Hotel
Mercure Excelsior Hotel
Mercure Excelsior
Mercure Belgrade Excelsior (Opening September 2017)
Mercure Belgrade Excelsior Hotel
Mercure Belgrade Excelsior Belgrade
Mercure Belgrade Excelsior Hotel Belgrade

Mercure Belgrade Excelsior Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 128 out of 212 reviews
Rating 8 - Good. 59 out of 212 reviews
Rating 6 - Okay. 17 out of 212 reviews
Rating 4 - Poor. 6 out of 212 reviews
Rating 2 - Terrible. 2 out of 212 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing and the staff is second to none. Alexandra, Jovana, Yalena and Alexander really made my two week stay absolutely exceptional. It was my second time here and will be sure to book again! Btw, great food and breakfast deals too! Keep up the great work !
Stayed 12 nights in Nov 2024

10/10 Excellent

FABRICIO

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: location, friendly staff, extra bed for kid, good breakfast Con: difficult to find a parking lot
Stayed 1 night in Nov 2024

10/10 Excellent

Gye S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, property conditions & facilities
amazing location
Stayed 1 night in Aug 2024

10/10 Excellent

Frederick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly
Stayed 2 nights in May 2024

10/10 Excellent

Rosze

Liked: Cleanliness, staff & service
This property had everything I needed. The Front desk was extremely hospitable, the breakfast team were super helpful and the security was second to none. Alex always made sure my room was nice and neat when I came in from work! :) I would absolutely recommend and stay again
Stayed 18 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
3 day tour
Good location. The staff were friendly and helpful. The rooms though are average. Paper thin walls means you can hear every word for people next to you. The pillows were also lumpy. Requested and iron which was broken and had split cable making it dangerous.
Stayed 3 nights in Sep 2023

8/10 Good

Virginia

Good hotel in city center. Will stay again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lee Craig William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! The staff are the most friendly and helpful I've ever had the pleasure of meeting, they were extremely helpful and they also prepared a birthday cake for one of my party. If i ever return to Belgrade i will definitely stay at this hotel again. Location wise it was perfect, right next to Serbian Parliament.
Stayed 3 nights in Sep 2023

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good view, walkable staff friendly
Stayed 1 night in Aug 2023

6/10 Okay

Paul

good location, but Noisy and quality underwhelming
1) NOISY - Although I had a nice room, there was no fan or AC working in the hotel (something about the city does not allow them to turn on until April) so that required that I keep my window at night open so as not to suffocate. Unfortunately, VERY LOUD street. 2) Breakfast is thoroughly uninspired and meager and 3) lack of bottled water avail in the evenings and the mini-bar came with just two cans of soda and a tiny bottle of water that was never replaced.
Stayed 3 nights in Apr 2023

6/10 Okay

arjald

Stayed 2 nights in Oct 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 3 nights with family and everything was very good. The reception staff were all very helpful, the breakfast buffet was delicious, and location was pretty walkable with bus stops also close by.
Stayed 3 nights in Jul 2022

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay!
Excellent customer service from all staff! Fast check in and check out. Great food. Walking distance to main sights.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
1. we didnt get wine as promissed at the reservation as a Silver Exclusives As a valued Silver member, you’ll also get: 1 Free bottle of sparkling wine per stay. 2. i payed tax at the hotel. the price at the order was include tax.
Stayed 3 nights in Oct 2021

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel within the city center. No parking possibilities. Breakfast small but ok.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Très bon hotel. Accueil très chaleureux. Chambres spacieuses et confortables. Excellent restaurant. Bonne situation
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Priti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2020

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfu
Wonderful stay - Marko was a gracious host!
Stayed 4 nights in Dec 2020

8/10 Good

Rostislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2020