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Mercure Belo Horizonte Lourdes Hotel

3.5 star property

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Photo gallery for Mercure Belo Horizonte Lourdes Hotel

Reception
Exterior
Classic Room, 3 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Sports facility
Executive Suite, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Parking available
  • Room service

Explore the area

Map
Avenida do Contorno, 7315 - Lourdes, Belo Horizonte, MG, 30110-110
  • Savassi Square
    ‪13 min walk‬
  • Liberty Square
    ‪17 min walk‬
  • Central Market
    ‪3 min drive‬
  • Belo Horizonte (CNF-Tancredo Neves Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 3 Twin Beds

  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Suite, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Executive Room, 1 Double Bed

Privilege, Executive Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Privilege, Executive Room, 1 Double Bed

  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Multiple Beds

Minibar, in-room safe, desk, blackout drapes

Classic Room, Multiple Beds

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 Double Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 3 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds

  • 290 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 Double Bed

  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Belo Horizonte Lourdes Hotel

3.5-star hotel in Lourdes
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Belo Horizonte Lourdes Hotel offers 379 accommodations with minibars and safes. 29-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Belo Horizonte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Mercure Belo Horizonte Lourdes Hotel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center, 27 meeting rooms, and coworking spaces. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Mercure Belo Horizonte Lourdes Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 11 AM.
UDON - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (BRL 45 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 60 for adults and BRL 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • UDON

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 27 meeting rooms
  • Computer station
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 73.50 per pet, per night (maximum BRL 73.50 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 60 for adults and BRL 30 for children
  • Covered self parking fee: BRL 45.00 per night
  • Pet fee: BRL 73.50 per pet, per night (maximum BRL 73.50 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Belo Horizonte Lourdes
Hotel Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes Hotel
Mercure Hotel Belo Horizonte Lourdes
Hotel Mercure Belo Horizonte Lourdes Brazil
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes Hotel Hotel
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Mercure Belo Horizonte Lourdes Hotel Hotel Belo Horizonte

Mercure Belo Horizonte Lourdes Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1120 reviews
Rating 8 - Good. 375 out of 1120 reviews
Rating 6 - Okay. 112 out of 1120 reviews
Rating 4 - Poor. 49 out of 1120 reviews
Rating 2 - Terrible. 28 out of 1120 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Traveled with family
Stayed 4 nights in Nov 2024

10/10 Excellent

Errol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Richard

Stayed 2 nights in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Luiz

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Luiz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my favorite Hotel in Belo Horizonte
Stayed 1 night in Sep 2024

8/10 Good

Janaina

Traveled with partner
Liked: Cleanliness, staff & service
Service was good. The employees are the jewels of this hotel. The property felt dated and the rooms are just okay. The quality of the breakfast bar went down from my previous stays at the same hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for short travels. There was no iron or iron board in the room, so we had to go to the last floor to use a common area for ironing and the iron was not working. Very busy in the mornings. The breakfast was really good.
Stayed 7 nights in Jul 2024

10/10 Excellent

Rogerio, Newmarket

Business traveler
Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Rogerio, Newmarket

Business traveler
Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

6/10 Okay

ROBERT

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Toilet didn’t flush properly. Toilet rattled when you sat down. No exhaust fan in bathroom. Staff insisted on knocking on the door at 8 am to refresh the frigobar!!! That was ridiculous! My girlfriend and I thought it even may have been a scam to get us to open the door and rob us. We called the desk and they said it was their policy and didn’t even apologize!!!!
Stayed 1 night in May 2024

10/10 Excellent

Josyane

Stayed 5 nights in Apr 2024

6/10 Okay

Fred, Klamath Falls

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Check in was like 30 minutes to get to the counter. Bed was the worst out of 7 hotels I stayed at. They also didn’t have my reservation through Expedia and tried to bill me again.
Stayed 3 nights in Apr 2024

8/10 Good

Camila

Stayed 1 night in Mar 2024

4/10 Poor

Matthew

Disliked: Property conditions & facilities
Not a great experience for me
I had a tough time at this place. First, after only a few minutes in my original room, water began leaking from the ceiling. The staff were nice about switching me over to a room nearby. After that, I ordered room service, which I suspect gave me food poisoning. Overall, staff were friendly but it wasn’t the best stay for the reasons mentioned
Stayed 3 nights in Mar 2024

8/10 Good

carlos

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
only the food .i don’t like no tasty and very simple.
Stayed 5 nights in Jan 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great breakfast!! Bed and shower is amazing!! Loved it.
Stayed 2 nights in Nov 2023

2/10 Terrible

Struan

Disliked: Cleanliness, staff & service, property conditions & facilities
This week in Belo Horizonte has been extremely hot and over 35C. I decided to find a hotel with a pool and went to the Mercure Lourdes. When I explained to the receptionist that I was looking for a pool to cool down, he told me I would to book a room however there was nothing available. I then opened the Expedia app on my phone while standing in front of him and made a reservation. He then told me the room’s air conditioner didn’t work and only the fan would come on (no cold air) I agreed in any case as I re-explained I only wanted to use the pool. After taking my passport to make a copy for checkin purposes he then gave me a key to access the elevator only. When I got to the pool area, I found that it was indoors and with 4 solid walls and a ceiling. After telling the receptionist my want for a pool, I expected he would have told me it was indoors. Frustrated I decided to leave only to remember he did not return my passport. I returned desk and asked a different receptionist about my passport. He looked at me like I was crazy in that they did not return my passport. I asked him to check again and he found it laying in the photocopier and sheepishly handed it back to me. I took my passport and with no words left the hotel; retuned to the Novotel where I am staying and happier. I do have a recommendation and it is to be very cautious if you select this property. Buyer beware is an understatement.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Gemy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

2/10 Terrible

Eduardo

Business traveler, Traveled with partner
Disliked: Cleanliness
Hotel restaurant does not serve the hotel guests for dine in, they make you order your food only through room service, which has a very limited and EXPENSIVE menu options. Poor. Will not stay there again, there are better options nearby
Stayed 3 nights in Mar 2023

10/10 Excellent

Luiz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.

10/10 Excellent

Luiz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.

10/10 Excellent

Luiz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.

2/10 Terrible

dariela

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The air conditioning of out room didnt work, só it was hot. we payed pet fee and they didnt gave us the dogs kit. I want a refund for this terrible stay.
Stayed 1 night in Mar 2023