Mercure Belo Horizonte Vila Da Serra Hotel Reviews
Reviews
8.2
Very Good
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The hotel never received the booking confirmation, my wife waited for more than 2 hours on the reception and she paid with her credit card.
I'm very upset and I want my money back.
Very good. Felipe at front desk did a great job arranging a conference room for our group at the last minute - very helpful. Great breakfasts with real French croissants, chia, flaxseeds, granola, omelettes, tapioca shells filled w cheese (beijus, for people from Rio), etc. One detail: the maids need to leave new tubes of body wash, shampoo etc. every day - we were there two nights but the maid did not do it.