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H2 Platinum Lourdes

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for H2 Platinum Lourdes

Indoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Premium Suite | Minibar, in-room safe, desk, blackout drapes
Exclusive Double Room | Minibar, in-room safe, desk, blackout drapes
Point of interest
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly

Explore the area

Map
Avenida Olegário Maciel 1748, Lourdes, Belo Horizonte, MG, 30180-111
  • DiamondMall
    2 min walk
  • Olegário Pizza e Forneria
    1 min walk
  • Tamoios Bus Station
    18 min walk
  • Belo Horizonte (PLU)
    26 min drive

Room options

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, desk, blackout drapes

Premium Suite

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout drapes

Double Room

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Exclusive Double Room

Exclusive Double Room | Minibar, in-room safe, desk, blackout drapes

Exclusive Double Room

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

H2 Platinum Lourdes

4-star hotel in Santo Agostinho
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite.
H2 Platinum Lourdes offers 108 accommodations with minibars and safes. Accommodations offer separate sitting areas. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.
In addition to an indoor pool, H2 Platinum Lourdes provides a spa tub, a steam room, and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 2282 square feet (212 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Guests can use the indoor pool at a partner property. Onsite parking is available (surcharge).

H2 Platinum Lourdes is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Clári - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (BRL 36 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Clári

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,282 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator
  • Smooth flooring in room

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 52.50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 120.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 45 per person
  • Covered valet parking fee: BRL 36 per day
  • Pet fee: BRL 52.50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Bh Platinum
Bh Promenade Platinum
Platinum Promenade
Platinum Promenade Bh
Promenade Bh
Promenade Bh Platinum
Promenade Bh Platinum Belo Horizonte
Promenade Bh Platinum Hotel
Promenade Bh Platinum Hotel Belo Horizonte
Promenade Platinum
Promenade BH Platinum Belo Horizonte, Brazil
H2 Platinum
Promenade BH Platinum
H2 Platinum Lourdes Hotel
H2 Platinum Lourdes Belo Horizonte
H2 Platinum Lourdes Hotel Belo Horizonte

H2 Platinum Lourdes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 398 out of 755 reviews" "
Rating 8 - Good. 253 out of 755 reviews" "
Rating 6 - Okay. 69 out of 755 reviews" "
Rating 4 - Poor. 20 out of 755 reviews" "
Rating 2 - Terrible. 15 out of 755 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vivyane

Liked: Staff & service
Excelência em hospedagem
Excelência nas instalações, localização, e no atendimento de todos, em especial do gerente Vitor. Recomendo.
Stayed 1 night in Sep 2024

2/10 Terrible

MATHEUS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absurdo
Fiz o pagamento antecipado e tivemos um problema no voo de grarulhos. Tivemos que ficar no aeroporto por 1 dia. Quando chegamos no hotel avisaram que nosso quarto não estava disponível, pois eles haviam vendido para outro hóspede, alegaram que deu “no show” sendo que tínhamos pago antecipadamente 2 diárias. E os mesmos avisaram que a 2 diária tbm n seria reembolsada. Um completo absurdo.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosemary

Stayed 2 nights in Aug 2024

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

ILDEFONSO A TITO U

Business traveler
Disliked: Cleanliness, room comfort
O quarto do hotel não era como o que vimos na foto. As 22:10 tentamos um room service e não foi possível tivemos que pedir um iFood . No dia seguinte no café da manhã às mesas estavam todas sujas e os funcionários todos conversando sem mostrar interesse em limpá-los para os próximos hóspedes . A impressão das comidas no café da manhã não eram boas, e o local tinha aspecto de sujo. Estávamos em mais pessoas , e todas com a mesma impressão . O hotel tem uma ótima localização .
Stayed 2 nights in Aug 2024

10/10 Excellent

Silvana

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Renata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem localizado, funcionários eficientes, café da manhã bom e variado.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tarek

Stayed 6 nights in Jul 2024

10/10 Excellent

Tarek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

JADSON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Haical Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café da manhã já foi melhor e o telefone da recepção demora uma eternidade para atender (quando atende).
Stayed 1 night in Jul 2024

8/10 Good

vera

Liked: Cleanliness, property conditions & facilities
Bom custo benefício
Bom hotel! Deixa a desejar no colchão que já está velho e desconfortável. Travesseiros e toalhas tb merecem serem melhores. Excelente localização, funcionários atenciosos com destaque para a equipe de durante a semana.
Stayed 1 night in Jul 2024

10/10 Excellent

edson

Stayed 4 nights in May 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valentine's night.
Accommodation at the Exclusive Penthouse 2022 and we were very bothered by a noise that sounded like a water pump, throughout the night. They should take care of the sound insulation of this accommodation.
Stayed 1 night in Jun 2024

2/10 Terrible

GISELLE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Andreia F C

Traveled with family
Stayed 2 nights in Jun 2024

2/10 Terrible

Ralph

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Está com cheiro de cigarro, péssimo atendimento do funcionário Vitor, foi agressivo, descortês e rude. Me cobraram taxa extra além do quarto no valor de R$100,00
Stayed 1 night in May 2024

10/10 Excellent

Shrikant

Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Delcio Lage

Stayed 3 nights in Apr 2024

10/10 Excellent

Gilles

Stayed 2 nights in Apr 2024

8/10 Good

DELMA

Stayed 2 nights in Apr 2024

6/10 Okay

Clayton, Charlotte

Traveled with partner
Liked: Cleanliness, staff & service
Infelizmente, este hotel não oferece ferro de passar e nem taboa. Muita inconveniência pq as vezes eu precisava apenas para desamassar um blusa aqui e ali, e não tinha…o hotel oferece serviços de lavanderia. Ou seja, ou eu pago ou eu saio amarrotado. Infelizmente, apenas em Belo Horizonte que eu enfrentei este tipo de serviço. Hotel não aceita o hospede a receber uma visita breve. Fui informado que se meu amigo subisse para assinar um documento, eu seria cobrado uma taxa extra. Academia precisa ter ar condicionado pq no meio do verão, impossível de malhar na academia quente que o hotel oferece :-( Fora estas questões acima, hotel bem localizado.
Stayed 7 nights in Nov 2023

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible breakfast
Stayed 2 nights in Sep 2023

8/10 Good

Sean

Business traveler
Liked: Staff & service, amenities
Everything great.
Stayed 3 nights in Apr 2023