See all properties

H2 Platinum Lourdes

4.0 star property

Choose dates to view prices

Photo gallery for H2 Platinum Lourdes

Indoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exclusive Double Room | Minibar, in-room safe, desk, blackout drapes
Premium Suite | Minibar, in-room safe, desk, blackout drapes
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • Parking available
  • Pet friendly

Explore the area

Map
Avenida Olegário Maciel 1748, Lourdes, Belo Horizonte, MG, 30180-111
  • DiamondMall
    ‪2 min walk‬
  • Liberty Square
    ‪17 min walk‬
  • Afonso Pena Avenue
    ‪18 min walk‬
  • Belo Horizonte (CNF-Tancredo Neves Intl.)
    ‪55 min drive‬

Room options

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, desk, blackout drapes

Premium Suite

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout drapes

Double Room

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Exclusive Double Room

Exclusive Double Room | Minibar, in-room safe, desk, blackout drapes

Exclusive Double Room

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Ouro Minas Hotel Belo Horizonte, Dolce by Wyndham

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.4 out of 5, Excellent, (1003)
The price is $89
per night
$94 total
includes taxes & fees
Apr 7 - Apr 8
Ouro Minas Hotel Belo Horizonte, Dolce by Wyndham

About this property

H2 Platinum Lourdes

4-star hotel in Santo Agostinho
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite.
H2 Platinum Lourdes offers 108 accommodations with minibars and safes. Accommodations offer separate sitting areas. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.
In addition to an indoor pool, H2 Platinum Lourdes provides a hot tub, a steam room, and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 2282 square feet (212 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a garden, and coffee/tea in a common area. Guests can use the indoor pool at a partner property. Onsite parking is available (surcharge).

H2 Platinum Lourdes is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Clári - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 49 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Clári

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,282 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (31 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2004
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 80.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 120.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 49 per person
  • Covered valet parking fee: BRL 40 per day
  • Pet fee: BRL 80.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Bh Platinum
Bh Promenade Platinum
Platinum Promenade
Platinum Promenade Bh
Promenade Bh
Promenade Bh Platinum
Promenade Bh Platinum Belo Horizonte
Promenade Bh Platinum Hotel
Promenade Bh Platinum Hotel Belo Horizonte
Promenade Platinum
Promenade BH Platinum Belo Horizonte, Brazil
H2 Platinum
Promenade BH Platinum
H2 Platinum Lourdes Hotel
H2 Platinum Lourdes Belo Horizonte
H2 Platinum Lourdes Hotel Belo Horizonte

H2 Platinum Lourdes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 413 out of 782 reviews
Rating 8 - Good. 261 out of 782 reviews
Rating 6 - Okay. 71 out of 782 reviews
Rating 4 - Poor. 22 out of 782 reviews
Rating 2 - Terrible. 15 out of 782 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

SVIA C P

Stayed 2 nights in Dec 2024

10/10 Excellent

JOSE C

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Rodinei

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Experiência ruim.
Me hospedei na unidade 2107, do quarto se ouvia uma ruído no forro que foi impossível dormir, reclamei, porém não foi resolvido, basicamente uma noite em claro. Já me hospedei dezenas de vezes nesse hotel, de manhã eu e minha esposa saímos para trabalhar, não conseguimos chegar até às 12h para o check out, chegamos às 14h, mas a gerência do hotel não concedeu nenhuma cortesia, tivemos que pagar outra estadia, inclusive do estacionamento, por nossas malas ter ficado 2,5 horas a mais no quarto. O café da manhã, nunca a atendente do omelete está no local, a três hospedagens que não não consigo o omelete. Estão no direito deles, mas não volto mais.
Stayed 1 night in Nov 2024

10/10 Excellent

Clayton, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy accessible
Stayed 6 nights in Oct 2024

10/10 Excellent

Ormond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, safe and the central market and a mall is close by. There is a restaurant next door which has great food. No
Stayed 6 nights in Oct 2024

4/10 Poor

Abhinav

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service - missing basic things like coffee in the lobby or common sense practices on being responsive to customer requests
Stayed 3 nights in Oct 2024

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Belo Horizonte
Stayed 1 night in Oct 2024

10/10 Excellent

ANDRE

Stayed 3 nights in Oct 2024

10/10 Excellent

CARLOS A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Vivyane

Liked: Staff & service
Excelência em hospedagem
Excelência nas instalações, localização, e no atendimento de todos, em especial do gerente Vitor. Recomendo.
Stayed 1 night in Sep 2024

2/10 Terrible

MATHEUS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absurdo
Fiz o pagamento antecipado e tivemos um problema no voo de grarulhos. Tivemos que ficar no aeroporto por 1 dia. Quando chegamos no hotel avisaram que nosso quarto não estava disponível, pois eles haviam vendido para outro hóspede, alegaram que deu “no show” sendo que tínhamos pago antecipadamente 2 diárias. E os mesmos avisaram que a 2 diária tbm n seria reembolsada. Um completo absurdo.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosemary

Stayed 2 nights in Aug 2024

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

ILDEFONSO A TITO U

Business traveler
Disliked: Cleanliness, room comfort
O quarto do hotel não era como o que vimos na foto. As 22:10 tentamos um room service e não foi possível tivemos que pedir um iFood . No dia seguinte no café da manhã às mesas estavam todas sujas e os funcionários todos conversando sem mostrar interesse em limpá-los para os próximos hóspedes . A impressão das comidas no café da manhã não eram boas, e o local tinha aspecto de sujo. Estávamos em mais pessoas , e todas com a mesma impressão . O hotel tem uma ótima localização .
Stayed 2 nights in Aug 2024

10/10 Excellent

Silvana

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Renata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem localizado, funcionários eficientes, café da manhã bom e variado.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tarek

Stayed 6 nights in Jul 2024

10/10 Excellent

Tarek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

JADSON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Haical Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café da manhã já foi melhor e o telefone da recepção demora uma eternidade para atender (quando atende).
Stayed 1 night in Jul 2024

8/10 Good

vera

Liked: Cleanliness, property conditions & facilities
Bom custo benefício
Bom hotel! Deixa a desejar no colchão que já está velho e desconfortável. Travesseiros e toalhas tb merecem serem melhores. Excelente localização, funcionários atenciosos com destaque para a equipe de durante a semana.
Stayed 1 night in Jul 2024

10/10 Excellent

edson

Stayed 4 nights in May 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valentine's night.
Accommodation at the Exclusive Penthouse 2022 and we were very bothered by a noise that sounded like a water pump, throughout the night. They should take care of the sound insulation of this accommodation.
Stayed 1 night in Jun 2024