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Hotel Peppertree Bend, BW Premier Collection

3.5 star property

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Photo gallery for Hotel Peppertree Bend, BW Premier Collection

Exterior
Property video
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Food and drink
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

$142
includes taxes & fees
Oct 27 - Oct 28

Explore the area

View in a map
1082 SW Yates Dr, Bend, OR, 97702
  • Place, Deschutes Brewery
    ‪19 min walk‬
  • Place, Hayden Homes Amphitheater
    ‪3 min drive‬
  • Place, Old Mill District
    ‪3 min drive‬
  • Airport, Redmond, OR (RDM-Robert's Field)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Fireplace, Mountain View (with Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Fireplace, Mountain View (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Fireplace

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Fireplace

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Fireplace, Mountain View (with Single Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Fireplace, Mountain View (with Single Sofabed)

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View (with Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View (with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Fireplace

Suite, Multiple Beds, Non Smoking, Fireplace | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Mountain View (with Sofabed)

Room amenity

Standard Room, 1 King Bed, Accessible, Mountain View (with Sofabed)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Fireplace

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Fireplace

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, Multiple Beds, Accessible, Mountain View

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace, Mountain View

Room amenity

Standard Room, 2 Queen Beds, Fireplace, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Single Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking, Balcony (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

Room amenity

Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Peppertree Bend, BW Premier Collection

3.5-star hotel in Century West
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour fitness center, a 24-hour business center, and a hot tub are onsite.
Hotel Peppertree Bend, BW Premier Collection offers 119 accommodations with coffee/tea makers and hair dryers. 49-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Hotel Peppertree Bend, BW Premier Collection provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. This Bend hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Hotel Peppertree Bend, BW Premier Collection is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hotel Peppertree Bend, BW Premier Collection has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Premier Peppertree Inn Bend
Best Western Premier Peppertree Inn
Best Western Premier Peppertree Bend
Best Western Premier Peppertree
Best Premier Peppertree
Hotel Peppertree Bend BW Premier Collection
Best Western Premier Peppertree Inn at Bend
Hotel Peppertree Bend, BW Premier Collection Bend
Hotel Peppertree Bend, BW Premier Collection Hotel
Hotel Peppertree Bend, BW Premier Collection Hotel Bend

Hotel Peppertree Bend, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 673 out of 1020 reviews
Rating 8 - Good. 187 out of 1020 reviews
Rating 6 - Okay. 82 out of 1020 reviews
Rating 4 - Poor. 36 out of 1020 reviews
Rating 2 - Terrible. 42 out of 1020 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very modern and nice! The rooms are well maintained. The bathroom was really big and very modern! The breakfast options were good... Eggs, potatoes, meat, pancakes, bagels, toast, oatmeal, cereal and yogurt. They had regular coffee and a specialty drink machine. The location was good. It was easy to get where we needed to go and it was in a quiet area. We enjoyed our stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

Randy

Stayed 2 nights in Jul 2025

8/10 Good

KAVEH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not serviced at all during our stay. Not expecting much, but some fresh towels after the 3rd would be nice, especially for what we paid for each night. The breakfast was excellent, and the breakfast staff was fantastic.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jitesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central Bend location to stay close to all the amenities
Stayed 3 nights in Jul 2025

6/10 Okay

Sunshine, North Hollywood

Traveled with family
Liked: Cleanliness, property conditions & facilities
I've stayed at this hotel several times, but
Stayed 2 nights in Jul 2025

2/10 Terrible

TAMI

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
We Booked for the restaurant and bar full of beer on tap they posted the video of. Guess what? CLOSED & CLOSED. Okay well then I asked the front desk about maid service in the morning and again afternoon. I also texted. She says oh sorry they left it’s a Holiday. Ok well I said send them tomorrow. Guess what?? 3 days NO SERVICE. We put bags of trash in hot hallways.ran out of TP so had to ask. Needed wash cloths towels had to go ask. We paid almost $800 oh and full breakfast? There was no meats for the first 2 days and we had to wait 15 minutes because coffee was always out down there. We walked in/out for a total of 4 days NOT ONCE greeted by staff. It’s a BEAUTIFUL PLACE and great pool but no customer service or customer care whatsoever. I’m even a rewards member and wasn’t given water so I asked later that day she said they gave it to you on check in wellll no they didn’t and seriously fight about a water bottle? Expedia asked them to partially refund us and they denied that beware everyone!!!!! Oh I have a picture of spew all over wall by fireplace and bathroom floors haven’t been swept ever.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family get together

Great place to stay with 3 year old.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Nathan

Liked: Cleanliness
Disliked: Property conditions & facilities
For the very high prices charged, I felt the value was completely out of line. When we tried to check in around 9PM, we waited over 30 minutes for someone to come to the desk. We used the check in kiosk, which worked fine, picked a room for us, and made our keys. As we headed to the elevators, the front desk employee appeared, apologized, and said she was "fixing a television". Our room had a broken window handle that prevented the window from being opened; we reported it the next morning early(with two nights still to go) and not only was it never fixed, we were never told why. When I asked the next day at the front desk they said they didn't know. For nearly 300$ a night one would think that their policy of servicing your room every 5--FIVE---days and not touching your room to empty wastebaskets or vacuum or remove dirty towels under the pretense of "disturbing your privacy" is a bit self-serving--when we followed their instructions to leave the wastebaskets and towels in the hall after 9AM, we returned after 6 pm to find the same half-filled wastebaskets at our door, towels gone, but never replaced. We had to ask for two clean towels at the front desk. Overall the hotel was clean & the breakfast good, but the entire stay it seemed the idea was to get by with as little help and service as possible--which makes me feel badly for the desk clerk, who evidently has to fix TV's, serve breakfast, and clean bathrooms. Won't stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Randall

Stayed 4 nights in Jun 2025

2/10 Terrible

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice, clean, and comfortable.
Stayed 2 nights in Jun 2025

6/10 Okay

Ian

Liked: Cleanliness
It was decent - just ok really. For the good things: the hotel and grounds, in general, were clean and convenient. The room was large with a big bathroom and great shower. The bed was comfortable and had the right amount of support. Now for the not so good: the on-site restaurant was under construction and unavailable. I just went up to Lifty’s up the street, but I wasn’t notified of this when booking or during check-in. Would have been nice to know. The free hot breakfast is always a nice benefit, but it wasn’t good at all. Imitation eggs were so overly salty they were barely edible. Sausage links were undercooked. Bagels and muffins were stale. The pool and hot tub were crowded the two times I tried to use them. The “gym” is a joke - a resistance machine, one treadmill, an elliptical, a stationary bike, and a set of kettle bells. No actual free weights or bar sets and it was extremely hot in there. The wall thermostat in my room didn’t work at all and I had to manually adjust the AC and fan on the unit. It’s pretty evident that this hotel, which isn’t very old, is already showing its age. Lastly, the staff weren’t terribly friendly nor did they seem to care too much about my experience. I understand the hospitality industry is difficult, but folks who work the front desk should be - you know - hospitable. Or at least just personable. This is the most convenient hotel to my office by far, but I think I might try somewhere else next time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracy, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
When we checked in the toilet paper rolls were pretty low. Room was spacious and clean. But, walks are paper thin and could hear everyone speaking and flushing toilets.
Stayed 4 nights in Jun 2025

6/10 Okay

cathie

Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable, and the location was convenient for getting around town and to outdoor activities
Stayed 4 nights in Jun 2025

2/10 Terrible

Jim

Traveled with family
Disliked: Staff & service
Absolutely NO customer service. They do not have a person greet you at the from desk, only a computer kiosk. They will not answer the phone, the recording says they will text you, and then never do. Need help with Wifi, dirty pool, towels, or ANYTHING and they are absent. I spent $2,400 this week, and over $15,000 at this property in the past but will NEVER stay there again. They HATE PEOPLE!!
Stayed 8 nights in Jun 2025

10/10 Excellent

Pamela, Ocala

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great property. The breakfast could use a bit of an improvement.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela, avon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and nearby surroundings were beautiful. Clean and well kept. Close to a lot of food and activities. Only complaint, which is minor, is the pillows are all firm and thick (not for side or belly sleepers). Would stay again but bring our own pillows.
Stayed 1 night in Jun 2025

10/10 Excellent

Veneice

Stayed 1 night in Jun 2025