GrandStay Hotel & Suites

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for GrandStay Hotel & Suites

Lobby
Terrace/patio
Premium bedding, pillowtop beds, individually furnished, desk
Front of property
Room amenity

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1026 W Rail Way, Sisters, OR, 97759
  • Cork Cellars
    18 min walk
  • McDonald's
    6 min walk
  • Redmond Transit Center
    28 min drive
  • Redmond, OR (RDM-Robert's Field)
    36 min drive

Room options

Suite, 1 King Bed with Sofa bed (One Bedroom King Suite)

  • 569.3 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Single King)

  • 320.2 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (King ADA Studio Suite)

  • 569.3 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed (Single King Deluxe)

  • 391.4 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Jetted Tub (Single King Whirlpool)

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

  • 336 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds (Double Queen)

  • 320.2 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

GrandStay Hotel & Suites

3-star Sisters hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a spa tub and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and laundry facilities.
GrandStay Hotel & Suites offers 39 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

GrandStay Hotel & Suites features an indoor pool and a spa tub. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

GrandStay Hotel & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 6:00 AM to midnight

Property is also known as

GrandStay Hotel & Suites Hotel
GrandStay Hotel & Suites Sisters
GrandStay Hotel & Suites Hotel Sisters

GrandStay Hotel & Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 814 out of 1001 reviews" "
Rating 8 - Good. 159 out of 1001 reviews" "
Rating 6 - Okay. 16 out of 1001 reviews" "
Rating 4 - Poor. 8 out of 1001 reviews" "
Rating 2 - Terrible. 4 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

bob

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice!
Small 2-storey hotel, very nice ambiance, clean spacious rooms with sitting area and good breakfast. No elevator, but no problem carrying a bag up one flight of stairs.
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Same great service as always! Clean, comfortable place to spend the night.
Stayed 2 nights in Sep 2024

8/10 Good

Diana, Silverton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean, spacious and had nice amenities. The body products were Gilchrest & Soames, which is a huge plus. The shampoo, conditioner and body wash were in large bottles mounted to the shower wall. The TV was a Samsung and had DirecTV with many channels to choose from. The bedding was average and on the hard side, so since we are side sleepers, your shoulders get sore. The bathroom towels were of high quality. We were excited to spend lots of time in the pool area. The spa was way too hot, I would guess 103-105 range. Also there were no hand rails. The pool was ice cold and if it’s supposed to be heated it was either turned off or turned way down. I only got in up to my knees and got out. Highly disappointing since we like to swim & stretch. The complimentary breakfast was better than most and I give it a 6 or a 7 out of 10. Since I can’t eat pork, there were no other meat choices. Breakfast included bacon, sausage, scrambled eggs, waffle machine, fresh whole fruits, cereals, yogurts, orange & apple juice, chocolate and regular milk, donuts, muffins and breads to make toast. The breakfast area was clean and well attended by a friendly lady that made sure everyone was happy. Front desk staff was friendly at check-in and there wasn’t any kind of wait. The house keeping staff did a great job. It’s a new property so everything looked neat and clean. We appreciated that they have complimentary coffee, tea, hot chocolate and spiced cider in the lobby.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lawrence, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Kei-Lee, Menlo Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is well maintained and comfortable. It is located in a cross-road that are close to scenic byways and local attractions in central Oregon. Staff are friendly and it feels like home away from home.
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean and quiet. The staff was very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Gladys Chia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Sisters Stay
clean from the moment we walked in. Had a fresh, new scent. All the surfaces and carpets were clean. Enjoyed the wonderful mattress and how very quiet it was. The breakfast far surpassed others that I have had in other chains. Appreciated the proximity to town and all the shops. If I am in Sisters again, I will most assuredly stay there!
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The GrandStay Hotel & Suites in Sisters, Oregon is an overall excellent value! The property is one of the newer ones in Sisters and the staff have worked hard to make sure that it is safe and inviting. The check in process was efficient. Our room was very spacious, clean, and comfortable. While the complimentary breakfast wasn’t extensive, it offered a good variety of options, including protein. The breakfast staff was very friendly and kept all the items hot and fresh. I would highly recommend this hotel and will make it my first choice in Sisters.
Stayed 1 night in Sep 2024

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities
clean, well maintained hotel. very basic amenities but nothing wrong with it, just a clean quiet place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice property. Convenient, wonderful staff. Immaculately clean and extremely comfortable. Bed and pillows were great. A/C was silent and efficient. Plenty of room in the very clean bathroom. I’m sitting in a hotel lobby in Bend waiting for my room that should have been ready two hours ago. I wish I were back in Sisters at the Grandstay.
Stayed 1 night in Aug 2024

8/10 Good

Tammis

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you to the desk staff and breakfast manager- so friendly and helpful! Rooms are very comfortable (including beds and I have back problems if the bed is not comfortable). We stayed 3 nights and will stay again.
Stayed 3 nights in Aug 2024

8/10 Good

Katherine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great breakfast! Staff friendly & helpful. Bathroom & separate jetted tub excellent. Pool & fire pit looked great. Accommodating with room service (cleaning).
Stayed 2 nights in Aug 2024

8/10 Good

ROYD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cleaned but had a sour smell. I think it was the shower area. Probably from a lack of ventilation. We thought it may have been lingering sweat from a person. Later we thought maybe it was vinegar. But not sure. We opened the windows and turned on the fan. It cleared out after 20 minutes. Luckily, my wife and I are able to bring luggage to the second floor. Without elevators, I would need to consider another place for my elderly mother. Front desk staff and breakfast, both ladies, were very nice and personable.
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly appreciate the responsibility of maintaining such a national treasure. It was a lovely stay.
Stayed 1 night in Aug 2024