2/10 Terrible
Athena
Business traveler, Traveled with pets
Nov 5, 2025
One staff number, Irene, is unbelievably rude. I’ve been staying there for several weeks because I’m working out of town in Redmond. She has been rude to me in every interaction we’ve had and I’ve heard her be extremely rude to other guests as well. I’ve caught her talking to other staff members about me in very derogatory ways. I’ve complained to the manager who doesn’t seem to care. I’ve also heard the manager be extremely rude so I believe it’s the culture of the work environment and being rude to guest is perfectly acceptable. After this last week of staying there I went to corporate and although they seemed empathetic, I’ve heard nothing. I am now staying at a different hotel and will never stay there again.
Athena
Stayed 3 nights in Oct 2025


















