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Golden Palms Hotel And Spa

4.0 star property

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Street view
Deluxe Suite | Living room | 40-inch flat-screen TV with cable channels, TV
Tennis court
Deluxe Suite | Living area | 40-inch flat-screen TV with cable channels, TV

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Air conditioning

Explore the area

Map
Golden Palms Avenue Off Tumkur Road, Bengaluru, Karnataka, 562123
  • Acharya Institute of Technology
    ‪8 min drive‬
  • Bangalore International Exhibition Centre
    ‪8 min drive‬
  • Siddaganga Mutt
    ‪16 min drive‬
  • Bengaluru (BLR-Kempegowda Intl.)
    ‪72 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, laptop workspace, free WiFi

Deluxe Room

  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, laptop workspace, free WiFi

Deluxe Suite

  • 1200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Golden Palms Hotel And Spa

4-star Bengaluru hotel with restaurant
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Golden Palms Hotel And Spa offers 150 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 40-inch flat-screen televisions come with cable channels. Bathrooms include slippers, hair dryers, and toothbrushes and toothpaste.

This Bengaluru hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
In addition to a full-service spa, Golden Palms Hotel And Spa features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center. This Bengaluru hotel also offers coffee/tea in a common area and 24-hour room service. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary valet parking is available on site.

Golden Palms Hotel And Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
The Cafe Solaire - Onsite coffee shop. Open 24 hours.
Badsha - This restaurant serves dinner only. Open daily.
The Aqua Bar - This bar is located by the pool. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: INR 1,000 to 1,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Badsha
  • The Aqua Bar
  • The Cafe Solaire

Things to do

  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Magnifying mirror
  • No elevator
  • Phone accessibility kit
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: INR 3000 for check-in between 11:00 AM and 12:30 PM
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 2:00 PM - 11:00 PM
Front desk staffed during limited hours
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 4500.0 per day
Cribs (infant beds) are available for INR 3000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1000 to 1500 per person
  • Airport shuttle fee: INR 1800 per vehicle (one way)
  • Late check-in fee: INR 3000 for check-in between 11:00 AM and 12:30 PM
  • Crib (infant bed) fee: INR 3000.0 per day
  • Rollaway bed fee: INR 4500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Golden Palms Hotel Bengaluru
Golden Palms Bangalore
Golden Palms Hotel And Spa
Golden Palms Hotel Bangalore
Golden Palms Hotel
Golden Palms Bengaluru
Golden Palms And Spa Bengaluru
Golden Palms Hotel And Spa Hotel
Golden Palms Hotel And Spa Bengaluru
Golden Palms Hotel And Spa Hotel Bengaluru

Golden Palms Hotel And Spa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 22 reviews
Rating 8 - Good. 13 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 5 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

ANSUMAN

Stayed 1 night in Sep 2022

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended.
I choose this hotel because it was the only hotel close to the BIEC on Hotels.com. Big mistake. This is a local resort, not a hotel. Horrible WiFi, Nothing nearby. They don't even offer a shuttle to the BIEC. Only one restaurant with mediocre food. Tons of mosquitoes. Wedding receptions by the pool playing loud music until late in the evening. On the positive side - the front desk staff were helpful and friendly.
Stayed 5 nights in Feb 2019

4/10 Poor

Ravi, United Kingdom

Shocking for a claimed 5 star hotel
Check in staff very helpful. No telephone facilities for guests to use from the room which is frustrating being international guests. Poolside bar can get busy with guests ( mainly men) and they can over-run the swimming pool- my wife and children felt very uncomfortable in the pool due to this. The rooms were definitely not of 5 star standard- the A/C was broken, and the carpets/ upholstery were dated. I fed this back to the President of the Hotel who arranged a meal for us at the Chinese restaurant in the Hotel to say sorry - the food was ok, however the service was shocking- there seemed to be no communication between the Chef and the waiters meaning we had to repeat our order 3-4 times at least and no-one knew what was on the menu or not! Wouldn't go back again- I checked out early and even then we were refused money back on the room when I asked.
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exhibition Stay
Good rooms, good food
Stayed 2 nights in Jan 2018

4/10 Poor

Delina , New York

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointing stay, poor customer service
Air conditioning didnt work and customer service slow to respond. The front desk staff was unorganized, and although there were multiple people at the front desk everybody needed to ask someone else to get answers or to respond to my requests. The car service travel desk was the most reliable, otherwise the front desk was useless. I had multiple calls (about 4) the morning of my departure asking me what time I was departing. I told them 4x. Also my air conditioning didnt work all night, I struggled getting my room service order correct, and had wifi problems which delayed me checking into my flight for 2 hours. Everything seemed really slow to respond and overall rate the customer service 2/10. I also asked the front desk if they would accommodate me in any way for my inconveniences of stay and they said no. That says a lot about customer service at a resort. The resort itself is really beautiful, rooms are nice and pool was great, although would have loved some lounge chairs by the pool to lay on.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

MS, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel idea very poor management.....
Here are the issues I experienced: 1. Dirty bed-sheet stained with blood & other body fluids and lots of hair. 2. Took 2 hrs for the hotel management to come and change bedding. 3. Room smelled like gutter. 4. Bath math dirty, removed the second day but not changed. 4. Free shuttle service to exhibition was received after 45 mins wait and reminding at least 10 staff members. 5. And the worse " NO MANAGER WISHED/GREETED" . Very unfortunate that the staff is not mentored and coached by the management. Advise to others: NOT RECOMMENDED.

8/10 Good

Vineet, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room/locatn, Decent food, Bad cable, Bad wifi
The location was great. The rooms are good and all rooms are pool facing. The food was decent but a little overpriced. The Italian restaurant's food was great. The TV Cable connection was very bad quality and most of the channels showing were in south Indian languages. Would expect a Dish connection for such prices. Also the Wifi never worked for us.

8/10 Good

Mccoy, cognac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big swimming pool. Expensive Sunday brunch.
Decent weekend getaway. But expensive but worth it.

8/10 Good

Mccoy, cognac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big swimming pool. Expensive Sunday brunch.
Decent weekend getaway. But expensive but worth it.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

8/10 Good

KGauba, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Weekend getaway
Awesome stay in a peaceful environment. Not very far from Bangalore. Was very less populated on a weekday.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay !!!! Peace of mind :)
It was a very good experience with the comfort and the ambiance .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay !!!! Peace of mind :)
It was a very good experience with the comfort and the ambiance .

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
its good place to stay.. food was not good.
good place to stay, @ night its very good view. food was not that g8

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
satisfied service
It was nice experience to staying in your hotel.Environment of your hotel was very comfortable.

10/10 Excellent

Dr.J.Bhattacharyy, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Enjoyed my stay very much

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Good place for a weekend
Food is really good. BIG pool and pool side bar is good.

8/10 Good

Filipp, Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort und Messehotel
Große Hotelanlage mit großem Pool, eher Resort als Businesshotel. Wegen der Nähe zur Messe aber überwiegend von Geschäftsleuten genutzt.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Etwas in die Jahre gekommen, aber noch ganz OK
Das Hotel ist etwas in die Jahre gekommen. Das merkt man sowohl an den Gebäuden, Zimmern und auch an den Außenanlagen. Man gibt sich aber viel Mühe alles in Ordnung zu halten. Beim Essen kann jeder etwas finden, man sollte aber keine all zu großen Ansprüche stellen. Der Service ist gut, dass Personal ist zuvorkommend, höfflich und schnell zur Stelle falls einmal was nicht passen sollten. Die Lage des Hotels ist etwas erschreckend, da es sich in einem Industrieviertel befindet. Das Hotel liegt über eine Stunde Autofahrt von Flughafen entfernt, dafür aber nur 15 Minuten vom Messegelände.