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ITC Gardenia, a Luxury Collection Hotel, Bengaluru

5.0 star property

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Photo gallery for ITC Gardenia, a Luxury Collection Hotel, Bengaluru

Premium bedding, pillowtop beds, minibar, desk
Outdoor pool, pool umbrellas, sun loungers
Exterior
Porch
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Room service
  • Free WiFi

Explore the area

Map
No.1, Residency Road, Bengaluru, Karnataka, 560025
  • Brigade Road
    ‪1 min walk‬
  • Church Street
    ‪3 min walk‬
  • Garuda Mall
    ‪5 min walk‬
  • Bengaluru (BLR-Kempegowda Intl.)
    ‪58 min drive‬

Room options

View all photos for House, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, desk

House, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Pool View (Tower)

Club Suite, 1 Bedroom, Non Smoking, Pool View (Tower) | Premium bedding, pillowtop beds, minibar, desk

Club Suite, 1 Bedroom, Non Smoking, Pool View (Tower)

  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Club Room, 1 King Bed, Non Smoking, Pool View (Balcony) | Premium bedding, pillowtop beds, minibar, desk

Club Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 610 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Room, 1 Queen Bed, Non Smoking, Balcony (Tower)

Exclusive Room, 1 Queen Bed, Non Smoking, Balcony (Tower) | Premium bedding, pillowtop beds, minibar, desk

Exclusive Room, 1 Queen Bed, Non Smoking, Balcony (Tower)

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, Non Smoking, City View (Tower)

Room, 2 Twin Beds, Non Smoking, City View (Tower) | View from room

Room, 2 Twin Beds, Non Smoking, City View (Tower)

  • 440 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking, City View (Tower)

Premium bedding, pillowtop beds, minibar, desk

Room, 1 Queen Bed, Non Smoking, City View (Tower)

  • 440 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

ITC Gardenia, a Luxury Collection Hotel, Bengaluru

5-star hotel in Bangalore City Center
5 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
ITC Gardenia, a Luxury Collection Hotel, Bengaluru offers 292 accommodations with iPads and DVD players. Pillowtop beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include minibars and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.
Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
In addition to a full-service spa, ITC Gardenia, a Luxury Collection Hotel, Bengaluru features an outdoor pool and a sauna. Dining is available at one of the hotel's 5 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 5-star property. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite secured self parking and valet parking are complimentary.

ITC Gardenia, a Luxury Collection Hotel, Bengaluru has designated areas for smoking.

Cubbon Pavilion - Overlooking the garden, this coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours. Reservations are required.
Highland Nectar - This bar serves light fare only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lotus Pavilion - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Kebabs and Kurries - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Edo - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Cubbon Pavilion
  • Edo
  • Highland Nectar
  • Kebabs and Kurries
  • Lotus Pavilion

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Free crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels
  • DVD player
  • iPad

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: INR 5129 per vehicle (maximum occupancy 2)
  • Airport shuttle fee per child: INR 5129 (from 12 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

ITC Royal
ITC Royal Gardenia
ITC Royal Gardenia Bengaluru
ITC Royal Gardenia Hotel
ITC Royal Gardenia Hotel Bengaluru
Royal Gardenia
Royal Gardenia Bengaluru
ITC Gardenia Bengaluru Hotel
ITC Gardenia Hotel
ITC Gardenia Bengaluru
ITC Gardenia
ITC Gardenia Luxury Collection Hotel Bengaluru
ITC Gardenia Luxury Collection Hotel
ITC Gardenia Luxury Collection Bengaluru
ITC Gardenia Luxury Collection
ITC Gardenia, a Luxury Collection Hotel, Bengaluru Hotel
ITC Gardenia, a Luxury Collection Hotel, Bengaluru Bengaluru

ITC Gardenia, a Luxury Collection Hotel, Bengaluru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 286 out of 398 reviews
Rating 8 - Good. 69 out of 398 reviews
Rating 6 - Okay. 24 out of 398 reviews
Rating 4 - Poor. 6 out of 398 reviews
Rating 2 - Terrible. 13 out of 398 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

khilan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Abhi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Abhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Efe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary snacks were very tasty
Stayed 1 night in Sep 2024

10/10 Excellent

Shamitha

Stayed 5 nights in Sep 2024

10/10 Excellent

Thilak

Stayed 4 nights in Sep 2024

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Srikanth, Somerset

Traveled with family and small children
Disliked: Cleanliness, amenities
Give for dogs . Everything is wrong here from staff , cleanliness. Especially food can’t believe this is ITC .
Stayed 2 nights in Aug 2024

10/10 Excellent

Arpan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great exoerience
Stayed 3 nights in Aug 2024

8/10 Good

Lalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rutvij

Stayed 1 night in Jul 2024

10/10 Excellent

Komal Kumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Stayed 2 nights in Jul 2024

10/10 Excellent

Amar

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Overall good experience
Visited for business reasons. Need little upgrade in telephone services and electric safe.
Stayed 3 nights in Jul 2024

4/10 Poor

Sriram

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property needs some updates. The staff is not well trained. Many items on in room dining menu are not available. Service in restaurants is slow and sloppy. Restaurant options are limited
Stayed 2 nights in Jul 2024

10/10 Excellent

Fenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Stayed 1 night in Jul 2024

10/10 Excellent

J

Stayed 1 night in Jul 2024

6/10 Okay

Sandeep

Traveled with family and small children
Liked: Amenities
No proper guidance from security staff when i drived in, had to take a de tour. Car was taken to parking before i could take out the luggage. I had half board as part of my stay, still waited around 10 minutes for restaurant staff to confirm, which they did going to checkin lobby before they let me go after dinner. Not sure what legacy software they use, as these details are not shared. Toilet accessories need refurbishment. While checkout time is 12 PM, i was locked out by 11 55 only. Felt that dinner is good and breakfast not up to the mark.
Stayed 1 night in Jun 2024

8/10 Good

SURESH

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It's a nice hotel to stay in. I usually stay here whenever I'm in Bengaluru. Of late, service at Cubbon Pavilion is lacking a bit. You order food or hot drinks at breakfast and they tend to forget and you are having to chase several times. This is the only complaint I have.
Stayed 2 nights in Jun 2024

10/10 Excellent

Holli

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ITC Gardenia has outstanding staff who provide excellent service from the moment you arrive. Wonderful breakfast. In house restaurants are superb. Pool & workout area. On this visit housekeeping staff Kavya and Tetei were especially outstanding. I highly recommend ITC Gardenia for everyone.
Stayed 2 nights in May 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great to come back here. One of the best hotels in Bangalore
Stayed 2 nights in May 2024

10/10 Excellent

D Seetha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure Luxury
It was absolutely amazing. The staff, food, rooms - everything are par excellence.
Stayed 2 nights in May 2024

10/10 Excellent

Sumanth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premium Hotel
Stayed 2 nights in Apr 2024