3.5-star Bengaluru hotel, connected to a shopping center in Bangalore City Center
Property Location With a stay at The Fern Citadel Hotel in Bengaluru (Gandhi Nagar), you'll be convenient to Race Course Road and Vidhana Soudha. This hotel is within close proximity of Freedom Park and Mantri Square Mall. Rooms Make yourself at home in one of the 111 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Conveniences include safes and coffee/tea makers. Amenities Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access and tour/ticket assistance. Dining Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service.#Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: INR 325 for adults and INR 200 for children (approximately) Airport shuttle fee: INR 3800 per vehicle (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: No pets and no service animals are allowed at this property. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.. Minimum age: 18. Check in from: 12:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: Smoking permitted.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.
Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and concierge services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking and valet parking are complimentary.
Citadel Sarovar Portico Bengaluru has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Citadel Sarovar Portico Bengaluru has a restaurant on site.
24-hour room service is available.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Free self parking on site
Free valet parking on site
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 325 for adults and INR 200 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Gym
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Business services
Business center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Ballroom
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Egyptian cotton sheets
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
LED TV
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Restaurant dining guides
Tea bags/instant coffee
More
Access via exterior corridors
Air conditioning
Desk
Iron/ironing board on request
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for INR 1500.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately INR 325 for adults and INR 200 for children
Airport shuttle fee: INR 3800 per vehicle (roundtrip)
Rollaway bed fee: INR 1500.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Fern Citadel
Fern Citadel Bengaluru
Fern Citadel Hotel
Fern Citadel Hotel Bengaluru
Hotel Fern Citadel
Citadel Hotel Bengaluru
Citadel Bengaluru
Hotel The Citadel Hotel Bengaluru
Bengaluru The Citadel Hotel Hotel
The Citadel Hotel Bengaluru
The Fern Citadel Hotel
Hotel The Citadel Hotel
Citadel Hotel
Citadel
The Citadel Hotel
Citadel Sarovar Portico Bengaluru Hotel
Citadel Sarovar Portico Bengaluru Bengaluru
Citadel Sarovar Portico Bengaluru Hotel Bengaluru
Citadel Sarovar Portico Bengaluru Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 5 out of 14 reviews
10 - Excellent
5
Rating 8 - Good. 3 out of 14 reviews
8 - Good
3
Rating 6 - Okay. 4 out of 14 reviews
6 - Okay
4
Rating 4 - Poor. 2 out of 14 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 14 reviews
2 - Terrible
0
7.4/10
Cleanliness
8.0/10
Staff & service
10/10
Amenities
7.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Ajantha
Traveled with family and small children, Traveled with family
Wonderful place for accommodation at the center of the city will all facilities.
Excellent buffet with variety of delicious foods . Deepak kumar’s service was highly appreciated.
I have never wanted to write a bad review so much in my entire life yet.
BEWARE…Price may seem cheaper than most other hotels in the same star category but it won’t take you more than a few hours to fully regret staying here. With the condition of the hotel, I say with disgust that they are 101% super profitable.
Check in takes long and staff seems unfamiliar with SOP.
Everything in room look old and need replacement badly.
Room cleanliness has to be seriously improved
Air-con is too hot or too cold.
Towels look super old, they probably never been changed.
Water in the shower room don’t flow.
Cannot lock room door with only a loose latch that seems ready to dislodge from a hard push.
Bed sheet and pillow sheet has been washed unbelievable number of times.
There’s drilling and knocking all day long. How do you expect guest to rest???
Walking along the dark and gloomy corridors makes you feel as if one is walking in a get-ready-to-be ROBBED alley.
TV Signal is as good as not having TV in your room. Can’t watch a darn thing on the TV with the continuous jamming signal.
Noise insulation SUCKS. Two people can literally have a conversation on both side of the door.
You cannot visit the restaurant twice for breakfast during official breakfast hours. What idiotic policy is this???
To top it off, Staff lacks command of English and lacks customer service attitude.
Fortunately…One doesn’t get cheated twice the same way always
We had chosen a hotel with pool, there was no pool. They had compensated the pool by extending the last floor for more rooms.
The hotel buffet manager was too arrogant. Food was just not upto the mark. Terrible experience with the room service. No cleanliness, no drinking water, no hot water. Bad service.