Citadel Sarovar Portico Bengaluru

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Citadel Sarovar Portico Bengaluru

Building design
Restaurant
Building design
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
No. 41, Seshadri Road, Ananda Rao Circle, Bengaluru, Karnataka, 560 009
  • Race Course Road
    12 min walk
  • Ksheera Sagar - A Pure Veg Restaurant
    2 min walk
  • City Railway Station
    8 min walk
  • Bengaluru (BLR-Kempegowda Intl.)
    50 min drive

Room options

Executive Double Room

  • Sleeps 3
  • 1 Double Bed

Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Citadel Sarovar Portico Bengaluru

3.5-star Bengaluru hotel, connected to a shopping center in Bangalore City Center
Property Location With a stay at The Fern Citadel Hotel in Bengaluru (Gandhi Nagar), you'll be convenient to Race Course Road and Vidhana Soudha. This hotel is within close proximity of Freedom Park and Mantri Square Mall. Rooms Make yourself at home in one of the 111 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Conveniences include safes and coffee/tea makers. Amenities Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access and tour/ticket assistance. Dining Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service.#Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: INR 325 for adults and INR 200 for children (approximately) Airport shuttle fee: INR 3800 per vehicle (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: No pets and no service animals are allowed at this property. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.. Minimum age: 18. Check in from: 12:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: Smoking permitted.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and concierge services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking and valet parking are complimentary.

Citadel Sarovar Portico Bengaluru has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Citadel Sarovar Portico Bengaluru has a restaurant on site.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 325 for adults and INR 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 325 for adults and INR 200 for children
  • Airport shuttle fee: INR 3800 per vehicle (roundtrip)
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Fern Citadel
Fern Citadel Bengaluru
Fern Citadel Hotel
Fern Citadel Hotel Bengaluru
Hotel Fern Citadel
Citadel Hotel Bengaluru
Citadel Bengaluru
Hotel The Citadel Hotel Bengaluru
Bengaluru The Citadel Hotel Hotel
The Citadel Hotel Bengaluru
The Fern Citadel Hotel
Hotel The Citadel Hotel
Citadel Hotel
Citadel
The Citadel Hotel
Citadel Sarovar Portico Bengaluru Hotel
Citadel Sarovar Portico Bengaluru Bengaluru
Citadel Sarovar Portico Bengaluru Hotel Bengaluru

Citadel Sarovar Portico Bengaluru Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 3 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MUNIARAJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleasant Stay
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Stayed 4 nights in Jun 2024

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
Below Average experience
Bathroom was smelly. Overall, below average property for Citadel brand
Stayed 2 nights in May 2024

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Jalpesh

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

subher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a ok hotel to stay
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have never wanted to write a bad review so much
I have never wanted to write a bad review so much in my entire life yet. BEWARE…Price may seem cheaper than most other hotels in the same star category but it won’t take you more than a few hours to fully regret staying here. With the condition of the hotel, I say with disgust that they are 101% super profitable. Check in takes long and staff seems unfamiliar with SOP. Everything in room look old and need replacement badly. Room cleanliness has to be seriously improved Air-con is too hot or too cold. Towels look super old, they probably never been changed. Water in the shower room don’t flow. Cannot lock room door with only a loose latch that seems ready to dislodge from a hard push. Bed sheet and pillow sheet has been washed unbelievable number of times. There’s drilling and knocking all day long. How do you expect guest to rest??? Walking along the dark and gloomy corridors makes you feel as if one is walking in a get-ready-to-be ROBBED alley. TV Signal is as good as not having TV in your room. Can’t watch a darn thing on the TV with the continuous jamming signal. Noise insulation SUCKS. Two people can literally have a conversation on both side of the door. You cannot visit the restaurant twice for breakfast during official breakfast hours. What idiotic policy is this??? To top it off, Staff lacks command of English and lacks customer service attitude. Fortunately…One doesn’t get cheated twice the same way always
Stayed 3 nights in Jan 2019

4/10 Poor

KAUSHIK, Pune

Disliked: Cleanliness, property conditions & facilities
We had chosen a hotel with pool, there was no pool. They had compensated the pool by extending the last floor for more rooms. The hotel buffet manager was too arrogant. Food was just not upto the mark. Terrible experience with the room service. No cleanliness, no drinking water, no hot water. Bad service.
Stayed 3 nights in Dec 2018

6/10 Okay

rajanikanth, not bad

ok
Fine