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Mercure Bengkulu

4.0 star property

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Photo gallery for Mercure Bengkulu

Exterior
Outdoor pool, open 6:00 AM to 6:00 PM, sun loungers
Lobby sitting area
Executive Double Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking included
  • Gym
  • Housekeeping

Explore the area

Map
Jalan S Parman No. 27, Bengkulu, Bengkulu, BENGKULU, 38227
  • Soekarno's House
    ‪15 min walk‬
  • Stamford Raffles Palace
    ‪18 min walk‬
  • Pantai Panjang
    ‪10 min drive‬
  • Bengkulu (BKS-Fatmawati Soekarno)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 2 Twin Beds

  • 35.6 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Deluxe Room, 2 Twin Beds

Privilege, Deluxe Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Privilege, Deluxe Room, 2 Twin Beds

  • 35.6 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Double Room, 1 Double Bed

  • 48 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room, 1 Double Bed

  • 35.6 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room, 1 Double Bed

  • 35.6 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Mercure Bengkulu

4-star Bengkulu hotel with restaurant
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Bengkulu offers 224 air-conditioned accommodations with minibars and safes. Accommodations have separate sitting areas and are furnished with single sofa beds. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Bengkulu hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Mercure Bengkulu features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and coworking spaces. This Art Deco hotel also offers a children's pool, a terrace, and multilingual staff. Onsite self parking is complimentary.

Mercure Bengkulu is a smoke-free property.

A complimentary manager's reception is offered each day.
Mercure Bengkulu has a restaurant on site.

Languages

English, French, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: IDR 95,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Height-adjustable showerhead
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 2 buildings
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000 per accommodation, per night (for guests under 17 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately IDR 95000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Mercure Bengkulu Hotel
Mercure Bengkulu BENGKULU
Mercure Bengkulu Hotel BENGKULU

Mercure Bengkulu Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Chewang

Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This is new hotel. Started on December 2019 and my stay on 10-15 February 2020. I like the room. Big enough. No comment about cleanness because everything is new. Dont expect mineral water on the plastic bottle, they put it on water pot. I dont taste the food for breakfast, because i think Bengkulu's traditional breakfast is better. For sure, based on menu on the room, room service food is very very expensive, even more expensive than hotel in Jakarta. The most i hate is the entrace, lobby and parking. FIRST, I only found on this hotel and never found on other hotel that parking gate before lobby, so even just drop or pickup, car must pay parking fee (will be free if the ticket stamped at receptionist; sucks; everytime you get ticket must be stamped). Strange thing, they put sign DROP OFF/PICKUP near road side but the door to lobby thru stair is locked. SECOND, so you are dropped off, picked up or just to go outside hotel must thru climing road about 120meter. It's not easy for child, elder, person with baggage. there's no special lane for person, it's actully for car which a bit risky. THIRD, the parking zone is OK but not easy route when you exit hotel from parking zone, it's very tricky and you must descent 3 floors before arrive at exit gate for payment. I have reported and complained this to the reception staff but no good response just an argument.
Stayed 4 nights in Feb 2020

6/10 Okay

Kadri

Liked: Staff & service, amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

ZIHMING

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Nur

Stayed 4 nights in May 2024

10/10 Excellent

Yoriko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Tyra

Stayed 3 nights in Jan 2024

8/10 Good

Anders

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

4/10 Poor

Rudy

Stayed 1 night in May 2022

10/10 Excellent

Suhartono

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021