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Mercure Benidorm

4.0 star property

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Photo gallery for Mercure Benidorm

Suite, 1 Double Bed, Terrace, Sea View | Hypo-allergenic bedding, down comforters, memory foam beds, minibar
Bar (on property)
Terrace/patio
Beach nearby
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Gym

Explore the area

Map
Avenida de Panama, 5, Benidorm, Alicante, 03500
  • Guillermo Amor Municipal Stadium
    ‪11 min walk‬
  • Llevant Beach
    ‪13 min walk‬
  • Balcony of the Mediterranean
    ‪14 min walk‬
  • Alicante (ALC-Alicante Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Terrace

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Standard Room, 1 Double Bed, Terrace

  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed, Terrace

Privilege, Room, 1 Double Bed, Terrace | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Privilege, Room, 1 Double Bed, Terrace

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Terrace

Standard Room, 1 Double Bed, Terrace | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Standard Room, 1 Double Bed, Terrace

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Terrace

Deluxe Room, 1 Double Bed, Terrace | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Deluxe Room, 1 Double Bed, Terrace

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Terrace, Sea View

Suite, 1 Double Bed, Terrace, Sea View | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Suite, 1 Double Bed, Terrace, Sea View

  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Benidorm

4-star Benidorm hotel close to Llevant Beach
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Benidorm offers 186 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters. 49-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Benidorm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Benidorm features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This Benidorm hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Mercure Benidorm is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Malaspina - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 17 per night)
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Malaspina

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 17 per night (820 ft away)
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Benilux
Benilux Hotel
Benilux Park
Benilux Park Benidorm
Benilux Park Hotel
Hotel Benilux
Hotel Benilux Park
Hotel Benilux Park Benidorm
Hotel Benilux Park
Mercure Benidorm Hotel
Mercure Benidorm Benidorm
Mercure Benidorm Hotel Benidorm
Mercure Benidorm (Opening Jun 2022)

Mercure Benidorm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 116 out of 168 reviews
Rating 8 - Good. 39 out of 168 reviews
Rating 6 - Okay. 9 out of 168 reviews
Rating 4 - Poor. 2 out of 168 reviews
Rating 2 - Terrible. 2 out of 168 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Nov 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Amenities
The Mercure is the perfect safe haven from the madness of Benidorm! As you enter you are greeted by attentive staff and a tranquil atmosphere. The food and drinks are high quality and the facilities are clean and in perfect condition. The rooms are generous in size, and with a chic decor it’s the perfect place to unwind.
Stayed 4 nights in Nov 2024

10/10 Excellent

Samantha Louise

Stayed 3 nights in Jun 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
A fantastic stay at the Hotel Mercure in Benidorm. The hotel is wonderful in every way and the staff are so friendly and caring. Handy for Benidorm centre , old town and the beach .A haven!
Stayed 1 night in Nov 2024

10/10 Excellent

martin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 6 nights in Oct 2024

10/10 Excellent

David Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, well positioned, quiet but within easy reach of beach, restaurants and shopping a short walk away. Hotel food was very good quality, Spanish restaurant opposite hotel was also very good and convenient. Would definitely stay here again if I return.
Stayed 6 nights in Oct 2024

10/10 Excellent

suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel!! Would definitely stay again.
Stayed 2 nights in Oct 2024

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

2/10 Terrible

Andrew, Darlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
advertised as vip property, were told by Expedia it wasn't
Stayed 5 nights in Oct 2024

10/10 Excellent

Colin Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we stayed here. Mercure always delivers excellent service in our experience. Breakfast was excellent - a lot of options to suit every diet - and it set you up for the whole day. Rooms were of a high standard, views over the pool area from the balcony and kept well serviced and clean. All staff encounters were extremely positive and they were all a pleasure to talk to. Our only minor point was that we felt the trees around the pool could do with being trimmed as they are blocking the sun from some key areas around the pool. The area is only a short walk to Poniente beach and the Old Town. This was our first visit to Benidorm and we would look at the Mercure as our first choice for our return visit.
Stayed 7 nights in Oct 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

HOWARD

Liked: Cleanliness, property conditions & facilities, room comfort
Mercure Benidorm - Sept 2024
Hotel was good - food options for breakfast and buffet evening meal were limited and repetitive - not worth Euro 25. Room was good and comfortable, which is what you would expect for the price, as we paid extra for a deluxe room. Pool area is nice and provides shade when needed. Check in and bar staff are very helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We had a very enjoyable stay at this lovely hotel. The outside appearance isn't great but the inside and the pool area are very good. The staff were helpful and friendly. All areas were very clean. Breakfast was superb. It's a short walk to the beach and old town. I definitely intend to return.
Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
By far the hotel in Benidorm. Lovely grounds, pool entertainment. The staff were friendly. Pizza bar is an excellent addition and very tasty. Highly recommend a stay here. Can’t wait to come back here!
Stayed 3 nights in Jul 2024

10/10 Excellent

Sadie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, very welcoming. Prosecco and fruity water on arrival. The room and service was great. The breakfast wasn’t very nice however the other food was great. Poolside service via the QR code was a bit hit and miss however ordering with the bartender was fine. Very comfy beds and beautiful rooms. Would definitely stay again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic hotel! Has a great vibe to it, staff are friendly and helpful. Cocktails were good and priced well. The draught beer was also good. Location for old town and beach is perfect.
Stayed 4 nights in Oct 2024

8/10 Good

Gabriel

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Alan John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxed atmosphere. Easy to check in and out. Great bar prices. Good selections at breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Jul 2024

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff were friendly and helpful. Would definitely stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yixiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024