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Mercure Benidorm

4.0 star property

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Photo gallery for Mercure Benidorm

Beach nearby
Daily English breakfast (EUR 15 per person)
Terrace/patio
Reception
Gym

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Room service
  • Gym
$103
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
Avenida de Panama, 5, Benidorm, Alicante, 03500
  • Place, Llevant Beach
    ‪13 min walk‬
  • Place, Balcony of the Mediterranean
    ‪14 min walk‬
  • Place, Benidorm Palace
    ‪7 min drive‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪43 min drive‬

Room options

View all photos for Privilege, Double Room, 1 King Bed, Terrace

Eco-friendly toiletries, hair dryer, towels, soap

Privilege, Double Room, 1 King Bed, Terrace

8.8 out of 10
Excellent
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Deluxe Room, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Terrace

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Duplex, 1 King Bed, Terrace

  • 764 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Terrace (XL)

Standard Room, 1 Queen Bed, Terrace (XL) | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Standard Room, 1 Queen Bed, Terrace (XL)

9.2 out of 10
Wonderful
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Terrace, Sea View

Suite, Terrace, Sea View | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Suite, Terrace, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed, Terrace

Privilege, Room, 1 King Bed, Terrace | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Privilege, Room, 1 King Bed, Terrace

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Terrace

Standard Room, Terrace | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Standard Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Mercure Benidorm

4-star Benidorm hotel close to Llevant Beach
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Benidorm offers 186 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Memory foam beds feature down comforters. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Benidorm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Benidorm features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This Benidorm hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Mercure Benidorm is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Malaspina - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 17 per night)
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Malaspina

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 17 per night (820 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Benilux
Benilux Hotel
Benilux Park
Benilux Park Benidorm
Benilux Park Hotel
Hotel Benilux
Hotel Benilux Park
Hotel Benilux Park Benidorm
Hotel Benilux Park
Mercure Benidorm Hotel
Mercure Benidorm Benidorm
Mercure Benidorm Hotel Benidorm
Mercure Benidorm (Opening Jun 2022)

Mercure Benidorm Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 176 out of 248 reviews
Rating 8 - Good. 55 out of 248 reviews
Rating 6 - Okay. 12 out of 248 reviews
Rating 4 - Poor. 2 out of 248 reviews
Rating 2 - Terrible. 3 out of 248 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Euan

Stayed 3 nights in Jul 2025

10/10 Excellent

stephen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool water looked very dirty, lots of pigeons and there poo around pool area,
Stayed 3 nights in Jul 2025

10/10 Excellent

Rhian elizabeth

Traveled with partner
Liked: Amenities, property conditions & facilities
A lovely welcoming hotel. Staff were fantastic. The hotel design is lovely especially the pool area with beds separated by small hedges. Really liked that beds were not allowed to be left unoccupied for any length of time, so there was no major rush to get them in the morning. The beach and old town were within easy walking distance. A lovely hotel would definitely stay again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls holiday

Lovely comfy hotel and great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in benidorm

How a hotel should be run excellent good staff good rooms good breakfast good pool
Stayed 2 nights in Jun 2025

10/10 Excellent

J d

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Jun 2025

8/10 Good

Erwin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Claire Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, short walk to the old town. Lovely hotel & staff very friendly & welcoming.
Stayed 4 nights in May 2025

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel , beautiful interior and bedroom was excellent, very clean and tidy , highly recommend.
Stayed 4 nights in May 2025

10/10 Excellent

Bytes

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Tje pool deck chairs
Stayed 5 nights in May 2025

10/10 Excellent

Fiona Anne

Traveled with family
Liked: Amenities, property conditions & facilities
Good location close to beach and old town. Staff very helpful.
Stayed 3 nights in May 2025

8/10 Good

Georgina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the chill vibe in this hotel compared to what the craziness of Benidorm can bring . Another pleasant stay and would definitely recommend and come back to if in the area again . Saying that it does look a little more tired since we last visited two years ago, some of the rooms need refreshing and one of the rooms we booked had the patio doors all cracked ( which they changed rooms instantly, but they didn’t seem shocked to know either ) .
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is superb. Clean, tidy, excellent staff, beautiful pool area and excellent restaurant and bar. Will definitely stay there again and will recommend to friends. In walking distance to all shops, restaurants, beach etc.
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxing stay, the staff were very helpful and friendly and the facilities were fantastic. Very clean, modern and enjoyable.
Stayed 2 nights in Apr 2025

8/10 Good

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Pauline

Stayed 2 nights in Mar 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Martha de

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gemma

Stayed 3 nights in Mar 2025

6/10 Okay

Matt

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It took forever to check in- 3 females behind the desk with 1 computer. In the evening the restaurant is quiet but they have 3/4 members of staff walking around chatting whilst they have 1 barman trying to serve multiple people. As soon as a group order a cocktail you are waiting 20 minutes for a beer. I have booked over 30 rooms across 3 days for a birthday- the hotel is lovely but the service and check in are dreadful. The small problems could easily be rectified…..I am disappointed though
Stayed 1 night in Apr 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025