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Hotel Servigroup Nereo

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Servigroup Nereo

View from room
Bar (on property)
Property entrance
Reception
Sundeck

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Parking available
  • Gym
  • Laundry

Explore the area

Map
Av. de Ametlla de Mar, 12, Benidorm, Alicante, 03503
  • Casino Mediterraneo Benidorm
    ‪3 min walk‬
  • Benidorm Palace
    ‪12 min walk‬
  • Mundomar
    ‪20 min walk‬
  • Alicante (ALC-Alicante Intl.)
    ‪39 min drive‬

Room options

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | In-room safe, desk, free WiFi, bed sheets

Superior Double Room, Terrace

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Terrace (2 Adults and 1 child)

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace (2 Adults and 1 child)

  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Pool View

Double Room, Pool View | In-room safe, desk, free WiFi, bed sheets

Double Room, Pool View

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use, Terrace

In-room safe, desk, free WiFi, bed sheets

Double Room Single Use, Terrace

  • 215 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Terrace (3 Adults)

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace (3 Adults)

  • 215 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Terrace (3 Adults and 1 Children)

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace (3 Adults and 1 Children)

  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, Terrace

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Terrace (2 Adults and 2 children)

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace (2 Adults and 2 children)

  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Servigroup Nereo

4-star Benidorm hotel close to Benidorm Palace
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar, and self parking.
Hotel Servigroup Nereo offers 200 air-conditioned accommodations with safes. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Hotel Servigroup Nereo provides an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This Benidorm hotel also offers a library, a terrace, and a vending machine. Onsite parking is available (surcharge).

Hotel Servigroup Nereo is a smoke-free property.

Hotel Servigroup Nereo has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 14 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Hotel Nereo
Hotel Nereo Servigroup
Hotel Servigroup Nereo
Hotel Servigroup Nereo Benidorm
Nereo
Nereo Hotel
Nereo Servigroup
Servigroup Nereo
Servigroup Nereo Benidorm
Servigroup Nereo Hotel
Servigroup Nereo Hotel Benidorm
Hotel Servigroup Nereo Hotel
Hotel Servigroup Nereo Benidorm
Hotel Servigroup Nereo Hotel Benidorm

Hotel Servigroup Nereo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 75 reviews" "
Rating 8 - Good. 23 out of 75 reviews" "
Rating 6 - Okay. 7 out of 75 reviews" "
Rating 4 - Poor. 1 out of 75 reviews" "
Rating 2 - Terrible. 3 out of 75 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
We had booked out of our original hotel due to poor standards, but we were pleasantly surprised when we checked into this fantastic hotel. Every member of the team we spoke with provided excellent service, and the hotel was spotlessly clean. The entire team was proficient in English, and I even had the pleasure of speaking with a lady from the UK who worked at the reception. On check-out, they offered us luggage storage facilities and allowed us to access the hotel facilities until our late evening pick-up. I will definitely be staying here again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good facilities. Check in and out went like clockwork.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptìon staff friendly, helpful. Breakfast was wide choice and delicious. Location great - right near strip, beach and shopping but far enough so still quiet. Beds comfy. Pool warm and no problem getting sunbeds. Bus stop is few mins walk , means easy to travel around all benidorm. Would stay here again!
Stayed 3 nights in Aug 2024

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, staff & service
Mixed bag.....
Hotel itself was kept clean albeit a little tired in places. We had requested a family room, sadly it was a normal sized room with an extra bed crammed in. This left no room whatsoever. Food in restaurant for breakfast and lunch was very good, nice selecrion and very tasty. Major downside is the room walls are very thin and noise carries easily.... We had to listen to a women getting given a good time by a couple of mails for most of our last night. Not a great end to a short break
Stayed 3 nights in Jul 2024

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Excellent location, Very clean, quiet at night, nice pool, amazing breakfast, I would 100% recommend this hotel if coming to Benidorm on a party
Stayed 5 nights in May 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Benidorm.
Absolutely cannot recommend this hotel enough. Make sure and book a poolside room and you get the benefit of a distant sea view too. Staff amazing and friendly and they keep the place immaculately clean.
Stayed 3 nights in Mar 2024

2/10 Terrible

Jason

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor service
Booked a pool view room with the hotel before I arrived and paid a lot of money for this and was told there was not a room booked plus the room I was given to myself was very small only 1 power socket ontop of the bed to charge phone and walls were paper thin can hear people conversations complained to receptionist about bar staff short changing me when I arrived paying for 2 drinks hand over a 20 euro was told it was a ten only had 20 euro when I arrived was told I would be contacted about room and money by the hotel manager ask a few time was not available will not be back room cleaner we’re excellent
Stayed 7 nights in Sep 2023

8/10 Good

Sean

Stayed 4 nights in Jun 2023

10/10 Excellent

Jason

Stayed 4 nights in Dec 2022

10/10 Excellent

Lilian

Stayed 1 night in Oct 2022

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great welcome, very helpful. Seems a popular place.
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2020

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great hotel and food was great. Also class location.
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, big balcony, comfortable beds and excellent blackout curtains. Fridge good touch but needs kettle in room.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday
Very enjoyable
Stayed 7 nights in Apr 2019

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Metro Hotel
Horrendous road works all day every day which we should have been informed about but weren’t. Nice hotel but doesn’t have warrant 4 stars.
Stayed 7 nights in Apr 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I found the reception staff indifferent Not rude but indifferent Especially regarding the road works outside and the extemelly dangerous road crossing and tiny access they provided They failed to notify that most of the popular visiting points were blocked by road works Ie the old town. No bus access La cala. No bus access They could have put an advise on the reception I even asked for the bus number to the cala and they told me but given that at this time most of Benidorm is being dug up they could have warned guests The room cleaning people were excellent though The food was nice and the hotel immaculately clean but that reception staff were very indifferent and given that they’re many competing hotels in that vincinity you’d think they’d be a bit more friendly and informative I don’t think I’ll stay there again I used to live in Benidorm so luckily I knew how to get around.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel that I've used many times before which tells it's own story. Been using this hotel for many years on visits to Benidorm but have to say I think the food on offer has lost appeal for some reason. Quality and choice do not seem as good as in the past. Rooms are still very reasonable though and cannot fault service or staff.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
Spent a few days here good choice of food well replenished great quality for a three star Bar Staff could do with being a little more attentive and happier The rest of the staff are very friendly
Stayed 3 nights in Jul 2017

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exeptionally good
One of the best hotels that I have stayed in in Benidorm
Stayed 3 nights in Jul 2017

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just returned from this hotel
Very impressed with the hotel staff and food quality, would recommend to families with young children as it’s not over run with stag and hen parties.
Stayed 14 nights in Jun 2017

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel to bring in the New Year. The Gala Dinner was superb.