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Hotel Servigroup Venus

3.5 star property

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Photo gallery for Hotel Servigroup Venus

1 bedroom, in-room safe, desk, cribs/infant beds
Lobby lounge
1 bedroom, in-room safe, desk, cribs/infant beds
Breakfast buffet
Single Room, Balcony | 1 bedroom, in-room safe, desk, cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Parking available

Explore the area

Map
Avda. Filipinas, 13, Benidorm, Alicante, 03503
  • Llevant Beach
    ‪6 min walk‬
  • Benidorm Palace
    ‪17 min walk‬
  • Aqualandia
    ‪4 min drive‬
  • Alicante (ALC-Alicante Intl.)
    ‪47 min drive‬

Room options

View all photos for Double Room, Balcony (3 Adults)

1 bedroom, in-room safe, desk, cribs/infant beds

Double Room, Balcony (3 Adults)

  • City view
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Balcony (2 Adults + 1 Child)

1 bedroom, in-room safe, desk, cribs/infant beds

Double Room, Balcony (2 Adults + 1 Child)

  • City view
  • 172 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Single Use, Balcony

1 bedroom, in-room safe, desk, cribs/infant beds

Double Room Single Use, Balcony

  • City view
  • 183 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Balcony

1 bedroom, in-room safe, desk, cribs/infant beds

Double Room, Balcony

  • City view
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Balcony

Single Room, Balcony | 1 bedroom, in-room safe, desk, cribs/infant beds

Single Room, Balcony

  • City view
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Servigroup Venus

3.5-star Benidorm hotel walkable to Llevant Beach
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and self parking.
Hotel Servigroup Venus offers 366 air-conditioned accommodations with safes. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include showers.

This Benidorm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Servigroup Venus features an outdoor pool and a children's pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This Benidorm hotel also offers a terrace, a vending machine, and gift shops/newsstands. Onsite parking is available (surcharge).

Hotel Servigroup Venus is a smoke-free property.

Restaurant Buffet - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Buffet

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 8 per day

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 14 per day
  • In-room safe fee: EUR 2 per day
  • Crib (infant bed) fee: EUR 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Hotel Servigroup
Hotel Servigroup Venus
Hotel Servigroup Venus Benidorm
Servigroup Venus
Servigroup Venus Benidorm
Benidorm Hotel Venus
Hotel Venus Benidorm
Servigroup Venus Hotel Benidorm
Venus Hotel Benidorm
Hotel Servigroup Venus Hotel
Hotel Servigroup Venus Benidorm
Hotel Servigroup Venus Hotel Benidorm

Hotel Servigroup Venus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 100 reviews
Rating 8 - Good. 39 out of 100 reviews
Rating 6 - Okay. 4 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 4 out of 100 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Hannah

Traveled with group
Liked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable with awful WiFi

Hotel staff were friendly and helpful and polite and room was well serviced. WiFi was unusable for the full week, so if you rely on this, you will be let down. Rooms are clean but a little snug. Shower had nice power and free toiletries but the temperature would fluctuate. We were offered a free New Year Gala Dinner, even though we were breakfast only, which was a very nice touch. Pool area nice and clean with plenty of sun beds and seating. Breakfast was plentiful with a wide choice of food. Plenty of comfortable seating dotted around the Hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Douglas Keith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Break

Absolute Amazing!!
Stayed 3 nights in Dec 2024

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only downside to hotel is having glass bathroom door, and gaps either side
Stayed 2 nights in Dec 2024

8/10 Good

Jamie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located two minutes away from main strip. Breakfast was good. Rooms a bit small but clean and made up every day
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, staff are welcoming and friendly its in a good spot for seeing the sights and the breakfast is excellent.
Stayed 4 nights in Nov 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Calogero

Stayed 3 nights in Jul 2024

8/10 Good

lyndon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good but missing is no tea or coffee in room
Stayed 5 nights in Jul 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel, very clean friendly staff and excellent services. Close to all the bars and restaurants. Beach 5 minutes away
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Stayed 3 nights in Jun 2024

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location

Stayed 5 nights in Jun 2024

10/10 Excellent

Peter John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and great location
Stayed 4 nights in Jun 2024

10/10 Excellent

Nicola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find

Great location, 5 minutes from beach. Fabulous selections of food, and plenty of sunbeds
Stayed 4 nights in Jun 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Hannah

Stayed 3 nights in Feb 2024

4/10 Poor

Brendan

Disliked: Room comfort

Benidorm

Rooms were ok only got cleaned once in 3 days and rooms were very loud could here every in the rooms above and next door and everyone getting out the lifts talking and singing very hard to get asleep looks lovely but a disappointment bren
Stayed 3 nights in May 2024

10/10 Excellent

Gemma

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were so helpful, food was lovely and lots of options. Hotel lovely and clean would return again.
Stayed 3 nights in May 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice short stay

Stayed 1 night in Apr 2024

4/10 Poor

Barry

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
After booking with Expedia I arrived to find because it's was a Sunday my booking payment hadn't been sent from Expedia to the hotel so I had to pay again. Rook old fashioned, smelt, air con not work. Key slot for light fell off the wall. Quiet location though
Stayed 1 night in Feb 2024