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Magic Cristal Park

3.0 star property

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Photo gallery for Magic Cristal Park

Spa
Game room
Indoor pool, sun loungers
Property grounds
In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Avenida De Ruzafa, 14, Benidorm, Valencian Community, 03500
  • Llevant Beach
    ‪6 min walk‬
  • Balcony of the Mediterranean
    ‪9 min walk‬
  • Benidorm Palace
    ‪6 min drive‬
  • Alicante (ALC-Alicante Intl.)
    ‪39 min drive‬

Room options

View all photos for Double Room, Park View (2 adultos + 2 niños)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room, Park View (2 adultos + 2 niños)

  • 269 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room (2 adultos + 2 niños)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room (2 adultos + 2 niños)

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room (3 adultos)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room (3 adultos)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Economy Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Double Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Park View (2 adultos + 1 niño)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room, Park View (2 adultos + 1 niño)

  • 269 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Park View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room, Park View

  • 269 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room (2 adultos + 1 niño)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room (2 adultos + 1 niño)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Park View (3 adultos)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room, Park View (3 adultos)

  • 269 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room (3 adultos + 1 niño)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room (3 adultos + 1 niño)

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Park View (3 adultos + 1 niño)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room, Park View (3 adultos + 1 niño)

  • 269 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room (4 adultos)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room (4 adultos)

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Park View (4 adultos)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room, Park View (4 adultos)

  • 269 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room Single Use

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Single Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Single Room

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (1 adulto + 1 niño)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room (1 adulto + 1 niño)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room (1 adulto + 2 niños)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room (1 adulto + 2 niños)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Magic Cristal Park

3-star hotel in Benidorm Centro
2 restaurants, an indoor pool, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Magic Cristal Park offers 453 air-conditioned accommodations with safes and coffee/tea makers. 52-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Magic Cristal Park are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Magic Cristal Park features an indoor pool and a children's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a rooftop terrace, a complimentary children's club, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Magic Cristal Park is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Magic Cristal Park has 2 restaurants on site.

All inclusive details

All-inclusive room rates at Magic Cristal Park are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 6 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14
Only registered guests are allowed in the guestrooms

Property is also known as

Cristal Park
Cristal Park Magic
Magic Cristal
Magic Cristal Park
Magic Cristal Park Benidorm
Magic Cristal Park Hotel
Magic Cristal Park Hotel Benidorm
Cristal Park Benidorm
Hotel Magic Cristal Park
Cristal Park Benidorm
Hotel Magic Cristal Park
Magic Cristal Park Hotel
Magic Cristal Park Benidorm
Magic Cristal Park Hotel Benidorm

Magic Cristal Park Reviews

Reviews

6.6
Rating 10 - Excellent. 22 out of 116 reviews
Rating 8 - Good. 35 out of 116 reviews
Rating 6 - Okay. 30 out of 116 reviews
Rating 4 - Poor. 12 out of 116 reviews
Rating 2 - Terrible. 17 out of 116 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Caroll

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
When arrived at hotel on Saturday night system was
Stayed 3 nights in Jun 2024

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, room comfort
You get what you pay for
Reception staff could be better only 1 fully trained duringbthe day over staff ask her she leaves her customers so double the time to get sorted. If you need tomgo reception dont go 2pm to 6pm folk are checking in, you might miss your holiday its that slow. The lifts are a nightmare during breakfast, meal times only 4. Pool area qnd bars are well staffed apart from need a permanent life guard qnd despite adequate signage parents dont no the qge of there toddlers when no under 16s in jacuzzi tub, The room was clean, maid did a fantastic job every day bed was comfy, The food was more miss than hit but edible. Just.
Stayed 5 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
The property needs updating but it’s a great base for the old town. Staff work very hard and I would recommend
Stayed 4 nights in Jun 2024

6/10 Okay

Brian

Liked: Cleanliness
Reasonable
Hotel was ok we had to change our room at first due to patio door held together with cardboard but second room was fine Only had breakfast but food was reasonable Good position for the old town
Stayed 2 nights in Jun 2024

2/10 Terrible

Jennifer

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated Room and Rude Receptionist
The room I stayed in was very outdated, with lots of damages, when I went to reception to raise my concerns the receptionist became very frustrated and started to bang things around, due to my balcony not closing properly I as for a complimentary safe as I was on a level that anyone could break into he was then even more annoyed and wanted to me to sign a form to say I would not complain again. It was not worth the money. Additionally the buffet area was not appealing and had a strong odor. It was a horrible experience.
Stayed 4 nights in Oct 2023

10/10 Excellent

Danny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget room
Great hotel with friendly staff and fun atmosphere. Popular with older people as its a very comfortable, cozy atmosphere. Me and my mate stayed for 4 days and were very happy with the place. The rooms could use a bit of maintenance but argue for the price.
Stayed 4 nights in Feb 2024

6/10 Okay

John

Liked: Cleanliness
Problems
Would have said it was value for money clean good food but we had a couple of issues. One the patio door didnt lock it was reported twice but not fixed so we didnt feel safe. Two we had an issue with them not paying back 20€ deposit for two glasses for the pool area. Room clean but part of the door not locking was due to the aircon.... see photos
Stayed 4 nights in Jul 2023

6/10 Okay

Maria

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Tuberías con mal olor. No muy buena limpieza
Stayed 10 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Ok for a budget but could be improved.
First impressions count - a 50 minute queue to Check-In followed by a long winded process where we had to email our booking details to the hotel. Make sure you have We also had to pay a Euro deposit to use a plastic cup at the rooftop pool bar, this seemed to confuse some people. Long wait for the slow and old lifts - they need replacing, we walked 7 flights of stairs several times a day. The all inclusive options were poor. We chose to go and eat away from the hotel instead on most days. The snack menu in between the meal times was barely worth the effort. At the pool bar they had just one flavour of crisps in a box and peanuts. That was it, no hot food snacks. On the roof there is a reasonably sized area with sunbeds. A nice sun trap. The only down side we had were kids who kept playing football around the sunbeds unsupervised by parents. They even lost a ball over the side which probably landed on the roadside below. Please BAN ball games on the roof, or designate this an adult only area so that the space can be enjoyed. Our room was fairly clean though we had an inward view which also had no mobile signal. WiFi was terrible and unusable most of the time. The hotel has potential, invest in new lifts, new WiFi, improve the food and modernise the slow check-in process, and it could be so much better, even for a cheap budget hotel. The staff are great and do a good job Would we return? Based on this stay, unfortunately no. We'd pay a little more to stay elsewhere.
Stayed 7 nights in Jan 2023

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

K

Liked: Staff & service, room comfort
Stay was pleasant but had an unfortunate incident with our room as they hadnt fiven usxwhat we paid for we werent to bothered as it was only 4 nights but then for some reason someone had removed 1 of the beds it was cleared up and we were allocated another room but was a bit of a pain moving
Stayed 4 nights in Nov 2022

4/10 Poor

Robert

Disliked: Property conditions & facilities

4/10 Poor

Jordanne

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Verified traveler

Traveled with group
Just about average and worth the money
Magic park is just ok. It's enough for just what you need. Reception check in was long-winded, and the queues long. As for the bar, the same tinny little bar with 2/3 people serving at the busy time. Average 10min queue for drinks. Rooms tiny and basic, but cheap and cheerful. Myself and friends go Benidorm every year, doubt if we'll be going back to this hotel
Stayed 3 nights in Oct 2022

6/10 Okay

Ivan

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Reception and other members of staff are kind and polite.The restaurant selection is very good.The hotel situated around 6-8min from a beach.The minuses are hotelcorridors are noisy during night ,security didn’t check it and bedding wasn’t changed during 6 days.
Stayed 7 nights in Aug 2022

2/10 Terrible

Jerry

Stayed 1 night in Aug 2022

2/10 Terrible

Tracey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the worst place I’ve ever stayed. Never ever again.
Stayed 7 nights in Jul 2022

8/10 Good

richard

Stayed 4 nights in Jun 2022

10/10 Excellent

MR VLK

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 6 nights in May 2022

2/10 Terrible

Edmund

Disliked: Staff & service, property conditions & facilities
Never again
Stayed 5 nights in May 2022

6/10 Okay

Samantha

Traveled with family and small children, Traveled with family
Liked: Cleanliness
It was genuinely just ok. You get what you pay for! Personally I would have rather spend the same amount on self catering and pay for food as that was horrendous.
Stayed 3 nights in Apr 2022

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does what it says on the tin
We went as a family and had a fantastic time. Yes the hotel is a bit dated but they really did try to make our experience the best it could be. The selling point for me was the covered pool which was heated continuously and the roof top sun bathing area which we used daily. I would return to this hotel in a heartbeat as the staff are exceptional, especially Eddy behind the bar
Stayed 3 nights in Feb 2022

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Good food. No free parking close by! A long walk to where we had to park our car 🙁
Stayed 2 nights in Jan 2022

8/10 Good

Rowland Gwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021