Best Western Benton Harbor-St. Joseph

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Benton Harbor-St. Joseph

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Lobby
Lobby
Indoor pool, seasonal outdoor pool
Front of property - evening/night

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
1592 Mall Dr, Benton Harbor, MI, 49022
  • Lakeland Regional Medical Center
    ‪7 min drive‬
  • Lake Michigan College
    ‪8 min drive‬
  • Harbor Shores Golf Club
    ‪8 min drive‬
  • Benton Harbor, MI (BEH-Southwest Michigan Regional)
    ‪8 min drive‬

Room options

Presidential Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Benton Harbor-St. Joseph

Benton Harbor hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite. Change of towels is available on request.
Best Western Benton Harbor-St. Joseph offers 98 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Benton Harbor hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool and an indoor pool, Best Western Benton Harbor-St. Joseph provides a spa tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, gift shops/newsstands, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Benton Harbor-St. Joseph is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May 27 to September 30
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard Marriott Benton Harbor St Joseph
Courtyard Marriott St Joseph Hotel
Courtyard Marriott St Joseph Hotel Benton Harbor
Benton Harbor St Joseph Hotel
Benton Harbor St Joseph
Best Western Benton Harbor-St. Joseph Hotel
Best Western Benton Harbor-St. Joseph
Best Western Joseph
Best Benton Harbor St Joseph
Best Western Benton Harbor-St. Joseph Hotel
Best Western Benton Harbor-St. Joseph Benton Harbor
Best Western Benton Harbor-St. Joseph Hotel Benton Harbor

Best Western Benton Harbor-St. Joseph Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 349 out of 1002 reviews" "
Rating 8 - Good. 339 out of 1002 reviews" "
Rating 6 - Okay. 152 out of 1002 reviews" "
Rating 4 - Poor. 86 out of 1002 reviews" "
Rating 2 - Terrible. 76 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kandice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very helpful, nice breakfast hot or cold your choice. Will be back if ever in area again
Stayed 2 nights in Oct 2024

8/10 Good

Jermaine

Stayed 1 night in Sep 2024

8/10 Good

Tina

Traveled with partner
the stay was fine, room was clean, bed was comfy, hotel was clean, had some stains on the couch in our room (a little off-putting), pool area was clean, breakfast selection was disappointing, all-in-all a pleasant experience, would stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Phil

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for the price. Right off of 94, which was admittedly noisy. But inside the hotel, very quiet. Nice beds. Easy parking. I'd stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Ericka

Stayed 2 nights in Sep 2024

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Bed was comfortable. Will stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Amanda

Liked: Staff & service, amenities
We stayed in the presidential suite. The bed was clean, very comfortable and they have the best pillows! Pleasant smell when we walked in. All of the staff were polite and helpful. As a former residential/commercial cleaner, this place was safe and clean enough to stay in but it was very evident that there isn’t much attention to detail on housekeeping’s end. Pink mold in the shower (nothing out of the ordinary for hotels unfortunately), small hairs in the shower, and syrup on the table/table mats from previous guests. The vents are dusty and I’m only particular about this because I have severe allergies. Despite all of that, I would definitely stay again, as the price was more than reasonable and the staff was great.
Stayed 1 night in Sep 2024

8/10 Good

Heather

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was good. Clean hotel for the age of it. Quiet. Large hotel! Hot tub could use a better regular cleaning but it was a nice added touch. The indoor outdoor pool area was nice and enclosed. Only complaint i have is upon checkout, check your folio receipt! They overcharged me by $600!
Stayed 5 nights in Sep 2024

10/10 Excellent

John

Traveled with family
Clean quiet and comfortable bed. Looked like it had been all repainted. Even though not a new hotel, was very nice ! Like much better than new ones that are huge. This felt very comfortable and accommodating. Breakfast was nice and the gentleman attendant was sweet and conscientious
Stayed 1 night in Sep 2024

8/10 Good

Jacqueline

Stayed 1 night in Aug 2024

10/10 Excellent

Shalerai

Stayed 1 night in Sep 2024

8/10 Good

Richard, Des Moines

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and th too was clean and comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Montwell

Liked: Cleanliness, property conditions & facilities
I had a good time and great location
Stayed 2 nights in Sep 2024

6/10 Okay

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
N.a
Stayed 1 night in Sep 2024

8/10 Good

Meredith

Stayed 1 night in Jun 2024

6/10 Okay

Stacy

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Maggie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

cordell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Room was fairly clean although some hair and socks on floor were left from a previous guest. Overall positive experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice best western.
Stayed 1 night in Aug 2024

8/10 Good

Lisa, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

sherry

Stayed 1 night in Jul 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very pleased with the hotel. However, the mattress was very uncomfortable. Great staff. Great breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Courtney

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly service
Stayed 1 night in Aug 2024