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Best Western Benton Harbor-St. Joseph

2.5 star property

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Photo gallery for Best Western Benton Harbor-St. Joseph

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
BBQ/picnic area
Lobby
Lobby
Indoor pool, seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
$75
includes taxes & fees
Dec 30 - Dec 31

Explore the area

View in a map
1592 Mall Dr, Benton Harbor, MI, 49022
  • Place, Lake Michigan College
    ‪3 min drive‬
  • Place, Intercare Community Health Network
    ‪4 min drive‬
  • Place, Lakeland Regional Medical Center
    ‪6 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪31 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Presidential Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(7 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(21 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(28 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Benton Harbor-St. Joseph

Benton Harbor hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite. Change of towels is available on request.
Best Western Benton Harbor-St. Joseph offers 98 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Benton Harbor hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool and an indoor pool, Best Western Benton Harbor-St. Joseph provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, gift shops/newsstands, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Benton Harbor-St. Joseph is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May 27 to September 30
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard Marriott Benton Harbor St Joseph
Courtyard Marriott St Joseph Hotel
Courtyard Marriott St Joseph Hotel Benton Harbor
Benton Harbor St Joseph Hotel
Benton Harbor St Joseph
Best Western Benton Harbor-St. Joseph Hotel
Best Western Benton Harbor-St. Joseph
Best Western Joseph
Best Benton Harbor St Joseph
Best Western Benton Harbor-St. Joseph Hotel
Best Western Benton Harbor-St. Joseph Benton Harbor
Best Western Benton Harbor-St. Joseph Hotel Benton Harbor

Best Western Benton Harbor-St. Joseph Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 368 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 71 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Sep 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bonnie

Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Ziggy, Alqonguin

Stayed 1 night in Sep 2025

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub and pool area were very clean, didnt have a place for smokers, could use a couple smoker poles somewhere in a designated spot, other than that was very clean and overall a nice 1 night stay. Even let us check in 20minutes early.
Stayed 1 night in Sep 2025

2/10 Terrible

Stefanos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our toilet was broken, our room smelled dirty when we check in, and the area is dangerous and dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating to us as we had just been in an auto accident. Very kind people.
Stayed 1 night in Sep 2025

10/10 Excellent

Yomali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we walked in we were greeted by a guy with a friendly smile and welcoming us to the best western. The hotel was pretty nice and quiet for our 1 night stay. We’ve previously booked at this hotel and it’s always a great experience. Checking out a lady was super sweet and made sure to ask how our stay was. Would recommend staying here :)
Stayed 1 night in Sep 2025

8/10 Good

Jayne

Stayed 1 night in Sep 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Nancy

Traveled with group
The bathroom was very dirty, the bed wasuncomfortable, the desk chair was broken, and the desk drawer was also broken.
Stayed 2 nights in Sep 2025

10/10 Excellent

Margaret

Traveled with family
Very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Louis

Liked: Staff & service, property conditions & facilities
Friendly, courteous desk staff and breakfast attendant. At check-in, the room could have been dusted a bit more thoroughly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , friendly staff, very good breakfast. Definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
While it’s not a 5 star hotel, I gave it 5 stars because for what it is, it deserves 5 stars. It has everything you want in a short stay motel. It’s well appointed, neat and clean. The rooms were up to date, clean and well appointed. The pool was clean and convenient. The spa was hot and the bunker worked flawlessly. The free breakfast had hot food and variety. The staff is friendly. What more can you ask?
Stayed 3 nights in Sep 2025

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, staff & service
Paid $266, checked in, the toilet was leaking all over the bathroom floor, they had no comparable rooms to move us to, stained furniture, shower covered in other people’s hair, bathroom floor stained and sticky. Disgusting. Absolutely disgusting.
Stayed 1 night in Sep 2025

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. I will definitely return.
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqui

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Off the beaten path - quiet
Stayed 1 night in Sep 2025

6/10 Okay

Kevin

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Anthea

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025