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Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

Interior
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Hair dryer, towels

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • Gym
  • Pet friendly
  • 24/7 front desk
$75
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
2276 Pipestone Rd, Benton Harbor, MI, 49022
  • Place, Lake Michigan College
    ‪3 min drive‬
  • Place, Intercare Community Health Network
    ‪3 min drive‬
  • Place, Lakeland Regional Medical Center
    ‪6 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing Impaired Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Non Smoking (Hearing Impaired Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

Benton Harbor hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI offers 78 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Benton Harbor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid or Cashapp and Chime cards at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Benton Harbor
Holiday Inn Express Hotel Benton Harbor
Holiday Inn Express Hotel Benton Harbor
Holiday Inn Express Benton Harbor
Hotel Holiday Inn Express Hotel & Suites Benton Harbor
Holiday Inn Express Hotel & Suites Benton Harbor Benton Harbor
Holiday Inn Express Hotel Suites Benton Harbor
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Benton Harbor

Reviews

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI Reviews

6.6

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 256 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 154 out of 1001 reviews
Rating 2 - Terrible. 173 out of 1001 reviews

Reviews

10/10 Excellent

Kaitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location is TOP notch! Domanique was working the front desk and having a hell of a time dealing with an unruly patron. She had to call the police twice on a very unruly woman staying with her family! Domanique was level-headed, polite, listened well and gave as many chances as she could to the unruly woman. We were very impressed with her professional demeanor. Also, Victoria was called back in to help clean rooms and she did so without hesitation. She worked a double shift that day and did so with a smile. Both women were friendly and helpful and got us our room as soon as they could. We really appreciated them as we really needed to get some sleep before a big travel day. They really should be considered for raises and/or promotions. They are absolutely fabulous and are huge assets to your company. Also, the room was lovely, clean and smelled great when we got inside. I cannot commend your staff enough, those 2 women, Domanique and Victoria. They will definitely stick with us for a while. They are wonderful. :)
Stayed 1 night in Aug 2025

2/10 Terrible

Luis, Auburn

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I've ever stayed in, the carpet in the room had blood, the room had a horrible smell, the beds were super uncomfortable, the pool was too dirty I think it had fungi. I DON'T RECOMMEND IT!!
Stayed 1 night in Aug 2025

6/10 Okay

Enrique

Stayed 2 nights in Aug 2025

4/10 Poor

Kathy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was bad, several areas on carpet stained, linens and towels stained, hairs everywhere, shower dripped and made awful noises, ceilings had two huge stained/patched area, doors patched
Stayed 2 nights in Aug 2025

4/10 Poor

Adam

Traveled with partner, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
Look missing on door. Floor in room very unlevel. Plaster breaking off from ceiling in bathroom. Ceiling near bed began to leak during second night. Signs of previous water damage. Got switched to another room but condition of not much better. Bathroom door barely closed and when it did very difficult to open. At least the ceiling didnt leak in tbis room.
Stayed 2 nights in Aug 2025

2/10 Terrible

Gary

Traveled with partner
Disliked: Amenities
Room poor condition wallpaper coming down. Had to go to front desk 6 tjmes in 2 days keys didn't work. Eggs we're cold coffee was weak looked like tea. My card was rejected 3 times because they were doing it as a visa instead of mastercard. I asked for a do not disturb sign they said if they had any i would have one. Went to the room walked in just a bed no furniture. Switched rooms.they called next morning and asked who we were they still had us in the old room. I would never stay here again
Stayed 2 nights in Aug 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wendi

Traveled with partner
Liked: Cleanliness, staff & service
It was a little outdated. Carpet was musty smelling. The rest of the room was clean.
Stayed 1 night in Aug 2025

6/10 Okay

Monika

Traveled with family and small children
Liked: Cleanliness
In all fairness we were a late check in, and found no one at the front desk - which was fine as they gave the number to call for assistance. The person that came to the front desk looked like a guested that was relaxing by the pool or lounge area, and almost was annoyed by us calling to get our keys to the room. Room was clean, bedding was fresh. Bathroom was clean, we only got 2 sets of towels for the family (we made it work). No garbage can in the bathroom, and there were holes in the wall where the hairdryer used to be. Lots of caulk in the corners, just painted over in a sloppy way along with the outlets. This is maintenance not cleaning staff as room was tidy. Breakfast was to be served between 7-10. We went down at 9 and already the pans with eggs and sausages were empty and we needed to ask the lady if there would be more coming. Glad I did as after us three families with small kids came down to grab some breakfast and they were explaining to kids they will have to go with toast for breakfast. Juice jar was empty too and she filled it 1/3rd just for it to be empty after 5 guests. Someone asked and she said there is no more juice. Which there was, she did not empty the jug she used to fill the guest jar. All small things, that does not make you feel welcome. Our key did not work with the pool area and there was a sign to ask staff for help. We did not feel comfortable asking after our experience for help anymore so we missed out on the pool too.
Stayed 1 night in Aug 2025

2/10 Terrible

Gail

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Liked nothing,!!!!!+ NRed to Redecorate
Stayed 2 nights in Aug 2025

2/10 Terrible

Pranav, Holly Springs

Stayed 2 nights in May 2025

6/10 Okay

Chasity

Liked: Staff & service
Disliked: Property conditions & facilities
Stained carpets, wallpaper coming down from walls Sheets were clean, bathroom was clean Overall just needs an update
Stayed 1 night in Aug 2025

6/10 Okay

Lorenzo

Stayed 2 nights in Aug 2025

8/10 Good

Kathryn

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pretty clean but rooms need an update and the bathroom ceiling paint is peeling off.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessie

Stayed 1 night in Aug 2025

2/10 Terrible

Lyndsay

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Outside of building appearance-good. Lobby-fine. Room-dirty and gross. Stained carpet and couch. Couch was so gross we couldn’t use it. Creaky floor. Bathroom door had punch marks and door was too big for frame so it wouldn’t close. So much water damage to walls and ceiling. People above us walking around sounded like they were in our room it was so loud. Dead bugs in corner. We won’t be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Stayed 1 night in Jul 2025

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was ok, the check-in rep was great but Christa the checkout rep had a bad attitude. The shower was cold not hot at all. My son got a tic on him inside the room during the stay. There were only 2 sets of towels for a four person stay. This was not a suite that I paid for just a 2 twin room so I got screwed on that as well. When I asked for more towels they said they were out then came with just 1 set later. Will not stay here again
Stayed 1 night in Aug 2025

4/10 Poor

Denise

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Los techos parecia se iban a caer. Y el piso se sentia inseguro. No había toallas y el edificio se movia. Parecia que se caeria. Decidimos irnos el mismo dia y al salir habia gente teniendo relaciones en el elevador. Y mucha gente afuera fumando. Y en lo vehículos. Muy raro e inseguro lo sentí
Stayed 1 night in Aug 2025

8/10 Good

Shanda

Traveled with family
First- Jessica at the desk is amazing! Helped us avoid the road work and gave us some good insider info on great family things. Property would get a 5 except: carpet in room was sticky. Like something spilled and not cleaned up. We covered it with towels and mad due. Never had nice hot water and always had terrible water pressure- don’t know the issue. Bathroom light flickered a lot and sometimes dint turn on until we tried switch a few times. Missing a lightbulb in lamp by bed and a handle broken off drawer and the iron was missing. Lastly, our final day we were at breakfast within 10 min of it opening so we had great food. However, the other 1 days we were in after 1 hour and food was scarce and juice empty. Then the lady at breakfast asked us to give her a 5-star review this morning (Linda)…. Um no… not when food wasn’t replenished most days! It could have been amazing…. Just details that cleaning needs to pay attention to.and breakfast nook issues. Front desk was so helpful and kind… it was a good location too.
Stayed 3 nights in Aug 2025

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service
The staff did an excellent job
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

323 isn't safe!

Our stay would have been better with a different room. Nice size room, lots of OPEN space... because the room is missing the promised sofa bed! The floor in room 323 is not level. The incline walking on the room is significant! And also creaks loudly so that I'm sure the room below heard us walking as the floor bounces and creaks with each step. It did not feel structurally sound. This along with the dirty carpet, lack of lighting, and bathroom with visibly peeling paint left a lot to be desired this stay.
Stayed 1 night in Aug 2025

6/10 Okay

Maricruz

Traveled with group, Traveled with pets, Traveled with family
Nothing
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The property was OK little overpriced. Breakfast was great, and the server, Linda, was truly exceptional.
Stayed 2 nights in Aug 2025

2/10 Terrible

Marc, Midland

Disliked: Cleanliness, staff & service, property conditions & facilities
We wound up arriving a little late and they gave our room away. Why did we even bother making a reservation? They charged us anyways (so they made money on us and the people they rented it to). Still trying to get a refund, pretty sure they are going to steal our money. Avoid at all costs!
Stayed 1 night in Jul 2025