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Quality Inn & Suites Benton Harbor - St. Joseph

Property class: 2.5

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Photo gallery for Quality Inn & Suites Benton Harbor - St. Joseph

A hotel room with a bed, a desk with a chair, a sofa, and a television.
A gym with treadmills, elliptical machines, a bench, and a wall-mounted medicine ball rack.
A modern hotel with a central entrance, a parking lot, and a blue car parked in front.
A hotel room with a flat-screen TV mounted on the wall, a desk with a lamp, and a chair.
A hallway with vending machines offering snacks and beverages.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
1598 Mall Drive, Benton Harbor, MI, 49022
  • Place, Lake Michigan College
    ‪2 min drive‬
  • Place, 12 Corners Vineyards
    ‪6 min drive‬
  • Place, Grand Mere State Park
    ‪7 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a TV, and a desk with drawers.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, desk, chair, and a couch.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a green armchair, and a telephone on the nightstand.

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a wall-mounted light fixture.

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a red sofa, a nightstand with a lamp, and a wall-mounted mirror.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a nightstand, a lamp, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Benton Harbor - St. Joseph

Benton Harbor hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, RV/bus/truck parking, and a vending machine are onsite.
Quality Inn & Suites Benton Harbor - St. Joseph offers 49 accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Quality Inn & Suites Benton Harbor - St. Joseph is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Days Inn Benton Harbor MI
Days Inn Motel Benton Harbor MI
Days Inn Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI
Days Inn Suites Benton Harbor MI
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Benton Harbor
Quality Inn & Suites Hotel Benton Harbor
Days Inn Suites by Wyndham Benton Harbor MI

Quality Inn & Suites Benton Harbor - St. Joseph Reviews

Reviews

6.8
Rating 10 - Excellent. 120 out of 652 reviews
Rating 8 - Good. 237 out of 652 reviews
Rating 6 - Okay. 136 out of 652 reviews
Rating 4 - Poor. 70 out of 652 reviews
Rating 2 - Terrible. 89 out of 652 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and beds were comfortable. Stayed 4 nights. Was only there to rest at night. It was quiet and air worked well. Had room cleaned after 2 nights which was great. The only problem was the TV would seem to have to regain connection every so often.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was quiet, bed was comfortable, check in was quick. There was a hole in the ceiling above the shower like something was falling through from up above, but the price reflected imperfection, and that was the only imperfection I noticed. I’d stay there again. It was good for the price.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please stay away from this Quality Inn if you absolutely can. We pay $200/night for a slum. The only upside is the room is big.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If saving money is your priority then this is the place. But it’s an older building in an older part of the city with no breakfast as advertised. It’s clean, but old. I chose it because the other hotels around were substantially more expensive and my goal was the beach.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked how responsive and friendly the staff were. I liked the refrigerator and microwave. However the bathroom vent looked terrible. Most of room looked under maintained with things looking damaged. Room service did not take out my trash or make my bed. No bathroom mats or anything. Breakfast was poor as well as there was just a waffle and no other options.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff are friendly and the rooms are clean .they are also reasonably priced ..this is my preferred hotel in Benton harbor
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dirty, rooms were filthy, towels were hard to come by and stained. Trash in hallways, and lobby. There was no breakfast. The parking lot is in disrepair. The hairdryer did not work, the door safety locks were broken, the phone did not work so if you needed to call the front desk you couldn’t, you had to go downstairs. There is no elevator as an fyi. We got to the hotel and had to wait 20 minutes for someone so we even could check in, pretty sure we woke him up.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service
Excellent hotel to stay in
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

It was VERY clean and close to restaurants and the interstate.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
OK place to stay
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the rooms were nice and clean. The location was great.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Was near for what I needed. Also, in my price range.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Staff & service
The staff was friendly,and our room was clean.The property seem a little runned down.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
My one night stay at the hotel purpose was served.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast had a waffle maker and 5 slices of bread.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Good stay. No issues
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Fine for the price & what we needed for 1 night stay
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
It was safe, but room smell like smoke, and breakfast was poor.
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Cheap place to crash

The staff was great, my room was muggy (even at low temps) and smelled like an ash tray. There was stains and stuff on the wall. The front desk people were very friendly.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Safe, quiet and clean surroundings.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no smoke alarm in room. They replaced it but we were woke up in the middle of the night with the alarm chirping. The toilet was running, the safety lock was broke, no blankets, refrigerator not turned on and ready to go. The ad mentioned a continental breakfast which we were told there was no breakfast because of the hotel changing owners. Before the safety lock was fixed, they wanted us to move to another room that had no smoke detector. There were homeless men seen hanging outside on 2 occasions. The hotel was unclean. There was a electrical outlet with no cover. The fire extinguisher boxes were not locked and one had the glass broke. We talked to the front desk staff about our complaints and wanting to get a night comped because of all these problems but kept being told the man to deal with it was not there after being told he would be there at that time twice. Over all a very bad experience and very incompetent hotel staff.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
It was ok, the staff was friendly but the property needs cleaned and update
Stayed 2 nights in Jun 2025