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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Miscellaneous
Laundry room
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Laundry
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
$65
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
1598 Mall Drive, Benton Harbor, MI, 49022
  • Place, Lake Michigan College
    ‪3 min drive‬
  • Place, Intercare Community Health Network
    ‪4 min drive‬
  • Place, Lakeland Regional Medical Center
    ‪6 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites

Benton Harbor hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a TV in a common area and RV/bus/truck parking.
Quality Inn & Suites offers 49 accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, laundry facilities, and a television in a common area. Complimentary self parking is available on site.

Quality Inn & Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Days Inn Benton Harbor MI
Days Inn Motel Benton Harbor MI
Days Inn Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI
Days Inn Suites Benton Harbor MI
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Benton Harbor
Quality Inn & Suites Hotel Benton Harbor
Days Inn Suites by Wyndham Benton Harbor MI

Reviews

Quality Inn & Suites Reviews

6.8

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 111 out of 609 reviews
Rating 8 - Good. 231 out of 609 reviews
Rating 6 - Okay. 128 out of 609 reviews
Rating 4 - Poor. 66 out of 609 reviews
Rating 2 - Terrible. 73 out of 609 reviews

Reviews

2/10 Terrible

Ruben

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Mattress protector was full of stains. Door to room wasn’t properly closed and slightly open when checking in.
Stayed 4 nights in Aug 2025

10/10 Excellent

Texie

Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ant problem and odor in room.
Ants on dresser.
Stayed 1 night in Aug 2025

10/10 Excellent

Marvin, Greenville

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

ANGELA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Curtains were thrown over the curtain rods. Outside looks unpleasant.
Stayed 2 nights in Aug 2025

6/10 Okay

Rachel

Traveled with family
Liked: Cleanliness, staff & service
It would be great if there was at least a hand towel in the room. And why is the refrigerator door open? Is there a problem in the room that you need the door to stay open? The front desk help was great, but why do I have to ask to dry my hands?
Stayed 1 night in Aug 2025

2/10 Terrible

Timothy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property because my son had booked it. I normally avoid Quality Inn like a plague. However, we wanted to stay at the same location as him. Check in was… ok. The rooms were disgusting. Ceiling was falling in in our bathroom. There is no way it had been really cleaned as the floor was visibly dirty. AC unit was broken. My son’s room had literal mold in it. There were hand prints visible on their headboard from previous guests. The whole property smelled like mold and body odor. The breakfast was basically nonexistent (good thing we planned a much better breakfast). 100% will not be staying here again.
Stayed 1 night in Aug 2025

2/10 Terrible

Ingrid

Stayed 2 nights in Aug 2025

4/10 Poor

Kozeta

Disliked: Staff & service, property conditions & facilities
It was safe, but room smell like smoke, and breakfast was poor.
Stayed 2 nights in Aug 2025

2/10 Terrible

Nathan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a clean place to stay

I was working in Benton Harbor and stayed at the quality Inn. As soon as I got in the room had a horrible smell. There was a sock over the smoke alarm. The ceiling was flaking from an old water leak look like and throughout the night somebody kept playing a loud music out in the parking lot and kept me up all night. I told them I wanted to cancel my second night that I was not staying in a disgusting hotel and they told me they would have a manager call me. A manager has yet to call me. I’ve called them multiple times just to get the run around, a manager is conveniently never available.
Stayed 2 nights in Aug 2025

2/10 Terrible

Barbara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some Windows were covered with sheets and cardboard. Bathroom reeked and room smelled (not cigs).
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Hotel was un organized. Switched our room with no notice even at check in Diddnt tell us just sent us on our way. When asked for extra linens for the now pull out couch we had they Diddnt have any or pillows. Breakfast was skimpy.
Stayed 2 nights in Aug 2025

6/10 Okay

Kathy

Business traveler
Stayed 1 night in Jul 2025

2/10 Terrible

Joe

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place need too be closed down
Stayed 2 nights in Jul 2025

8/10 Good

Jennifer, Durand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Cynthia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An alarm kept going off all night long so we got no sleep! The place was dirty, and there was no breakfast as promised!
Stayed 1 night in Jul 2025

8/10 Good

Carrie

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Darnell

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

High risk. No smoke detectors!

No smoke detectors in rooms. Illegal.
Stayed 1 night in Jul 2025

2/10 Terrible

Patrick

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had ants in our room and the smoke detector was missing with wires hanging down where it was supposed to go…still waiting to hear from Expedia about getting a refund??
Stayed 2 nights in Jul 2025

6/10 Okay

Jill

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
No much on breakfast bar compared to other hotels breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Stayed 1 night in Jul 2025

8/10 Good

Gemeca

Traveled with partner
Liked: Cleanliness, staff & service, amenities
My one night stay at the hotel purpose was served.
Stayed 1 night in Jul 2025

4/10 Poor

Brooklyn

Traveled with family and small children
Liked: Staff & service
The staff was amazing the rooms were clean the floors in the rooms need shampooed. The area is not in the safest area we left a few hrs after checking in Benton Harbor MI area isn’t as safe and as nice as it was three years ago.
Stayed 1 night in Jul 2025

6/10 Okay

Frank

Stayed 1 night in Jul 2025