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Quality Inn & Suites Benton Harbor - St. Joseph

2.5 star property

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Photo gallery for Quality Inn & Suites Benton Harbor - St. Joseph

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Miscellaneous
Laundry room
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
$61
includes taxes & fees
Jan 30 - Jan 31

Explore the area

View in a map
1598 Mall Drive, Benton Harbor, MI, 49022
  • Place, Lake Michigan College
    ‪3 min drive‬
  • Place, Intercare Community Health Network
    ‪4 min drive‬
  • Place, Lakeland Regional Medical Center
    ‪6 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(15 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Benton Harbor - St. Joseph

Benton Harbor hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a TV in a common area and RV/bus/truck parking.
Quality Inn & Suites Benton Harbor - St. Joseph offers 49 accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, laundry facilities, and a television in a common area. Complimentary self parking is available on site.

Quality Inn & Suites Benton Harbor - St. Joseph is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Days Inn Benton Harbor MI
Days Inn Motel Benton Harbor MI
Days Inn Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI
Days Inn Suites Benton Harbor MI
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Benton Harbor
Quality Inn & Suites Hotel Benton Harbor
Days Inn Suites by Wyndham Benton Harbor MI

Quality Inn & Suites Benton Harbor - St. Joseph Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 113 out of 612 reviews
Rating 8 - Good. 232 out of 612 reviews
Rating 6 - Okay. 128 out of 612 reviews
Rating 4 - Poor. 66 out of 612 reviews
Rating 2 - Terrible. 73 out of 612 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Rhonda

Liked: Staff & service
Stayed 3 nights in Sep 2025

6/10 Okay

Courtney

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Kelli

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Walked in to broken TV remote with TV volume on. Fixed promptly but friendly desk clerk. Bolt to lock door was also broken.
Stayed 1 night in Sep 2025

4/10 Poor

Dan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Cheap place to crash

The staff was great, my room was muggy (even at low temps) and smelled like an ash tray. There was stains and stuff on the wall. The front desk people were very friendly.
Stayed 2 nights in Sep 2025

6/10 Okay

Brian

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Deserah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary Rose

Stayed 1 night in Sep 2025

4/10 Poor

Melissa

Traveled with family
Disliked: Staff & service
While our room was clean, the hallway and dining area were not. We had no towels in our room when we arrived. We requested towels for 3 guests on our way to dinner. When we got back we had towels for 2. Had to go get additional towels (which was not quick). Check in took about 15 minutes. FYI: no steps for the second floor. This is fine for us but for some with luggage or health issues, I suppose this could be an issue.
Stayed 1 night in Sep 2025

8/10 Good

Gordon

Traveled with family
Liked: Staff & service
The staff was friendly,and our room was clean.The property seem a little runned down.
Stayed 2 nights in Sep 2025

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities
This property is in need of major renovation and I would not stay there again.the curtain was torn, there was a conspicuous hole in the plasterboard. There was supposed to be a continental breakfast from 7:00 am to 9:00 am. There was none!
Stayed 1 night in Sep 2025

2/10 Terrible

Christopher

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The WORST hotel experience I've had in 20+ years. Difficult check in, no one at the fro t desk when we arrived, had to hand over my ID and CC 3x before they could check me in. Entire hotel smelled musty. No elevator. No hot water for my morning shower. Missing light fixture in bathroom. Squealing exhaust fan. No breakfast at 7am, was frantically being brought out by a guy in flip flops. Broken metal lock on the door. Very noisy. Uncomfortable bedding. AWFUL.. STAY ELSEWHERE
Stayed 1 night in Sep 2025

4/10 Poor

Zachery

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast had a waffle maker and 5 slices of bread.
Stayed 2 nights in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Was near for what I needed. Also, in my price range.
Stayed 2 nights in Sep 2025

8/10 Good

Thadious

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Matthew

Disliked: Staff & service

Definitely read reviews before booking!

The hotel could have been cleaner. In the room I was in, the tv didn’t really work. The WiFi wasn’t strong enough to reach my room on the second floor. There could have been more breakfast options. For the quality of the hotel, each night could have been a little cheaper.
Stayed 2 nights in Sep 2025

8/10 Good

Mandy

Traveled with family
Liked: Cleanliness, staff & service
The room was clean and looked nice. Our only complaints; we found our smoke detector on top of the safe rather than in its place on the ceiling and the lack of elevator.
Stayed 2 nights in Sep 2025

8/10 Good

devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are not picky. And so, it was fine. Clean, quiet, front desk was friendly and helpful. Complimentary breakfast was all carbs. Nothing but grains, waffles, toast, cereal. The mattress was very comfortable, we would stay here again.
Stayed 2 nights in Aug 2025

4/10 Poor

Averil

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not what I expected

The faucet was broken no one came to fix it , the strip between the bathroom door way I cut my feet , the breakfast area the waffle batter was broken, no creamer for the coffee, the toilet didn't flush all the way down, I notify four desk clerk about the issues I was having, Nothing was ever done, I was told multiple times that someone will come and fix it , but no one ever came , I'm definitely disappointed
Stayed 3 nights in Sep 2025

6/10 Okay

shannon

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Cristian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 6 nights in Aug 2025

10/10 Excellent

Harrison

Stayed 1 night in Aug 2025

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, amenities
Filthy and run down
Stayed 2 nights in Aug 2025

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was in very bad shape, bag of trash in hall way leading into room. We ended up not staying it was so bad. Avoid this location at all cost.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Casey

Stayed 1 night in Aug 2025