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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Laundry room
Miscellaneous
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Laundry
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
$69
includes taxes & fees
Oct 24 - Oct 25

Explore the area

View in a map
1598 Mall Drive, Benton Harbor, MI, 49022
  • Lake Michigan College
    ‪7 min drive‬
  • Lakeland Regional Medical Center
    ‪7 min drive‬
  • Silver Beach
    ‪10 min drive‬
  • South Bend, IN (SBN-South Bend Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites

Benton Harbor hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a TV in a common area and RV/bus/truck parking.
Quality Inn & Suites offers 49 accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, laundry facilities, and a television in a common area. Complimentary self parking is available on site.

Quality Inn & Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Days Inn Benton Harbor MI
Days Inn Motel Benton Harbor MI
Days Inn Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI
Days Inn Suites Benton Harbor MI
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Benton Harbor
Quality Inn & Suites Hotel Benton Harbor
Days Inn Suites by Wyndham Benton Harbor MI

Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 108 out of 595 reviews
Rating 8 - Good. 227 out of 595 reviews
Rating 6 - Okay. 125 out of 595 reviews
Rating 4 - Poor. 63 out of 595 reviews
Rating 2 - Terrible. 72 out of 595 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel I've ever stayed at. The carpeted floor was sticky. Foot prints on the blanket, and the blanket was too small for the king sized bed. Room smelt musty (moldy?). Window was cracked, with only a view of 6ft weeds. Everything was old, and felt dingy. I would rather not go on vacation if that was the only hotel available. Don't know about the breakfast... didn't stick around to try it.
Stayed 1 night in Jun 2025

6/10 Okay

Glen

Stayed 1 night in Jun 2025

6/10 Okay

Vanessa

Business traveler, Traveled with family
Liked: Room comfort

Quite Stay

The elevator didn't work so toting 5bags up the stairs with my Sciatica on Fire was a treat the man at the desk did offer to help but since he was the only one at the desk I declined. The morning shower on day one was luke warm at best but warmed up by the second day. Ample parking in front and relatively clean. Overall a very quiet stay
Stayed 2 nights in Jun 2025

6/10 Okay

John

Traveled with family
Disliked: Cleanliness, amenities
It was ok, the staff was friendly but the property needs cleaned and update
Stayed 2 nights in Jun 2025

6/10 Okay

Atasi

Stayed 1 night in Jun 2025

4/10 Poor

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Rafal

Stayed 2 nights in Jun 2024

2/10 Terrible

Zakary

Disliked: Cleanliness, amenities, property conditions & facilities
It was horrid. The bed has hair all over it, i found a sex toy as well. Forecer upset
Stayed 1 night in Sep 2024

2/10 Terrible

Robin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel absolutely reeks of mold. The staff was friendly but the place is a dump. I booked the place bc of the complimentary breakfast, but all they served was cereal.
Stayed 1 night in Sep 2024

4/10 Poor

david

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled musty for several hours.
Stayed 1 night in Sep 2024

6/10 Okay

Russ

Liked: Room comfort
Disliked: Property conditions & facilities
older hotel that needed some maintenance help . Outlet in bathroom loose in wall, bathroom door knob ready to fall off. bed was comfy breakfast was nothing to brag about
Stayed 1 night in Sep 2024

2/10 Terrible

Susan

Traveled with family
Our overall experience was that this is a VERY tired hotel from ripped curtains to looking outside window to a huge bunch of weeds. Our breakfast the next morning was almost unedible from orange juice machine broken, rubbery biscuits tho the coffee was good. The most positive experience of this hotel was that our car wasn’t broken into.
Stayed 1 night in Sep 2024

8/10 Good

H. Chad

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Roberto

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Cars with gunshots in parking lot . Broken glass in several spot in the parking which were being swept up obvious car break ins. Lawn unmowed and plenty of workers sitting in the lobby laughing chatting having fun that any of them could have been working. We showered and left immediately in fear of being the next car break in .
Stayed 1 night in Sep 2024

6/10 Okay

Vanessa, Waterford

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was going to post pictures, but i didnt want to embarrass the team of people that were genuinely kind and helpful. The property is run down, with peeling wallpaper, stained carpets, and a mildew odor. This property needs a lot of love but, the location is ideal!
Stayed 2 nights in Aug 2024

8/10 Good

Fredrick

Liked: Staff & service
Disliked: Property conditions & facilities
Dirty carpet in the room
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Aug 2024

6/10 Okay

Shelley

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Leea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unacceptable room head leftovers in fridge

The room was being lived in by someone else, Tupperware bowls of food in fridge and safety lock on door was broken.
Stayed 1 night in Aug 2024

2/10 Terrible

jeffrey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was being lived in by someone else, Tupperware bowls of food in fridge and safety lock on door was broken.
Stayed 1 night in Aug 2024

4/10 Poor

Lori

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Eugene

Breakfast ended at 830am no elevator to second floor
Stayed 1 night in Jul 2024