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Quality Inn & Suites Niles

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Niles

Suite, Non Smoking, Jetted Tub (1 King Bedroom) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Property entrance
Indoor pool
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Breakfast included
    Breakfast included

Explore the area

Map
1265 S 11th St, Niles, MI, 49120
  • Lakeland Hospital
    3 min drive
  • French Field
    4 min drive
  • Lehman's Orchards
    8 min drive
  • Niles, MI (NLE-Jerry Tyler Memorial)
    5 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking (Business King)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, Non Smoking (Business King)

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking, Jetted Tub (1 King Bedroom)

Suite, Non Smoking, Jetted Tub (1 King Bedroom) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Non Smoking, Jetted Tub (1 King Bedroom)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (1 King Bedroom)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Non Smoking (1 King Bedroom)

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

  • 248 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn Niles

Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (402)
The price is $118
per night
$125 total
includes taxes & fees
Dec 7 - Dec 8
Hampton Inn Niles

About this property

Quality Inn & Suites Niles

Niles hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers, RV/bus/truck parking, and a front-desk safe are onsite.
Quality Inn & Suites Niles offers 51 accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Quality Inn & Suites Niles features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. A complimentary breakfast is offered. This business-friendly hotel also offers complimentary newspapers in the lobby, a front-desk safe, and RV/bus/truck parking. Complimentary self parking is available on site.
Guests are offered a complimentary buffet breakfast.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Niles
Comfort Inn Niles
Quality Inn Niles
Quality Niles
Quality Inn Suites
Quality & Suites Niles Niles
Quality Inn & Suites Niles Hotel
Quality Inn & Suites Niles Niles
Quality Inn & Suites Niles Hotel Niles

Quality Inn & Suites Niles Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 239 out of 508 reviews" "
Rating 8 - Good. 170 out of 508 reviews" "
Rating 6 - Okay. 50 out of 508 reviews" "
Rating 4 - Poor. 35 out of 508 reviews" "
Rating 2 - Terrible. 14 out of 508 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sherri

Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly qnd clean
Stayed 1 night in Aug 2024

8/10 Good

Lyle, Clarkston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little out dated but very clean. Small hotel with one elevator
Stayed 2 nights in Aug 2024

10/10 Excellent

Theressa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast and the free coffee in the lobby all day. It was always fresh. The guy at the desk was very nice. There is a little road construction but the entrance to the hotel was marked great!! Love how close everything is. Good dining options
Stayed 1 night in Jul 2024

8/10 Good

Andrew, Tulsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ann

Stayed 1 night in Aug 2024

6/10 Okay

Steven

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Meh, a little over priced, but ok
Overall its an ok hotel, didnt find any bugs the staff was freindly, breakfast was meh, clean for the most part (except the fold out couch bedding which was dirty), the building is definitely a bit run down. In general for a budget hotel in the area it was decent (many of the other budget hotels in the area are badly run down, dirty, with bugs, drugs, and vagrants) so for the quality level this wasnt bad, there are nicer hotels in the area but they book quick and are even more over priced.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anne

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. Everyone was pleasant and helpful. The rooms were nice and very quiet and the bed was extremely comfortable. Very soft sheets! We will certainly recommend this Quality Inn to family and friends!
Stayed 1 night in Jul 2024

8/10 Good

April

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Florence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all friendly, helpful and respectable.
Stayed 2 nights in Jul 2024

2/10 Terrible

TIMOTHY

Disliked: Cleanliness, staff & service
Checked in and was given a room that was dirty. Had to go back down to lobby and wait to let tell them since there was several people checking in. Once I let them know the room was dirty they did apologize-- but then they had to do some reconfiguring of rooms since evidently they were sold out. Once they were able to figure things out they did indeed give us a new room--- only this "new" room already had someone staying in it-- and I walked in on this person-- who happened to be in the bathroom...right by the door... No need to explain further with that. I went back to the check in desk-- and had to wait yet again. Once I told them the room they gave me was already occupied they were astonished and told me "there shouldn't be anyone in that room" -- Well I am here to tell you that wasn't a naked ghost. The staff then scurried around and then they called the poor kid in the room I walked in on and told him to come downstairs since he was in the "wrong room". WHAT? they gave him a key -- that worked... Yes-- We did NOT end up staying here. We were afraid of what might happen next 😉
Stayed 1 night in Jul 2024

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Shawn

Traveled with family
Liked: Amenities
Great staff and amenities!
Stayed 1 night in Jul 2024

10/10 Excellent

Jannell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
The beds were very comfortable. The lady at front desk was informative and knowledgeable about the area.
Stayed 1 night in Jul 2024

6/10 Okay

adeeb

Traveled with partner
Liked: Staff & service
The "free" breakfast was pretty poor. The toaster didn't toast. The peanut butter didn't taste right and the coffee was really bad. When we got off the elevator to go to our room on the 3rd floor, there was a piece of dog poop or human? not sure right across from the elevator. I went to tell the front desk staff twice but no one was there both times. Room was clean.
Stayed 1 night in Jul 2024

10/10 Excellent

douglas

Stayed 1 night in Jul 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken chair caused a fractured wrist and I was told I’d be getting my money back but have not received it
Stayed 1 night in Jun 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

BRITTANY

Our room reeked of cigarette smoke, and the beds felt like a slate of stone. I tried to not be dramatic about the smoke smell but my son woke up with an allergy flare and now our clothes smell. Not one to review or complain but it was definitely a rough stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service - friendly front desk! Clean rooms and comfortable beds.
Stayed 1 night in Jun 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Vicki, Holland

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The door to the room did not latch correctly. The breakfast was not great. Only a 4-part waffle maker. Eggs were cold. Just not the best, not the worse, but I would not go back!!
Stayed 1 night in Jun 2024