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Quality Inn & Suites Niles

2.5 star property

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Photo gallery for Quality Inn & Suites Niles

Suite, Non Smoking, Jetted Tub (1 King Bedroom) | 1 bedroom, desk, iron/ironing board, free cribs/infant beds
Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free cribs/infant beds
Free buffet breakfast
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Gym
  • Free WiFi
$112
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
1265 S 11th St, Niles, MI, 49120
  • St. Mary's College
    ‪13 min drive‬
  • University of Notre Dame
    ‪15 min drive‬
  • Notre Dame Stadium
    ‪18 min drive‬
  • South Bend, IN (SBN-South Bend Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub) | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking (Business King)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, Non Smoking (Business King)

8.8 out of 10
Excellent
(6 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking, Jetted Tub (1 King Bedroom)

Suite, Non Smoking, Jetted Tub (1 King Bedroom) | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, Non Smoking, Jetted Tub (1 King Bedroom)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (1 King Bedroom)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, Non Smoking (1 King Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking

  • 248 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Quality Inn & Suites Niles

Niles hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers and a front-desk safe are onsite.
Quality Inn & Suites Niles offers 51 accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Quality Inn & Suites Niles features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. A complimentary breakfast is offered. This business-friendly hotel also offers complimentary newspapers in the lobby, a front-desk safe, and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Niles
Comfort Inn Niles
Quality Inn Niles
Quality Niles
Quality Inn Suites
Quality & Suites Niles Niles
Quality Inn & Suites Niles Hotel
Quality Inn & Suites Niles Niles
Quality Inn & Suites Niles Hotel Niles

Quality Inn & Suites Niles Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 273 out of 572 reviews
Rating 8 - Good. 185 out of 572 reviews
Rating 6 - Okay. 58 out of 572 reviews
Rating 4 - Poor. 38 out of 572 reviews
Rating 2 - Terrible. 18 out of 572 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Theressa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the people and its very convenient to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Rebecca

Stayed 1 night in May 2025

10/10 Excellent

Susanna

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, newly renovated. Comfortable bed and linens. Nice towels. Thought it was very comfortable. Breakfast was decent with 3 hot options. Staff were friendly and efficient.
Stayed 1 night in May 2025

10/10 Excellent

Susanna

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, newly renovated. Comfortable bed and linens. Nice towels. Thought it was very comfortable. Breakfast was decent with 3 hot options. Staff were friendly and efficient.
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

6/10 Okay

Guenevere

Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Emilee

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was rude and had a terrible attitude. She yelled at me and also told me if I was unhappy with my stay I’m welcome to leave. The assistant general manager was the one I spoke with and yelled at me and recommended me leaving instead of offering to clean the room that we just checked into that was not cleaned!!! The bed was slept in there was dirty towels on the floor! Our other room my toddler found a vape that was left in the room but was not a concern to the manager. My 11 year old read through the ‘Q’ list provided in each room about the quality of service and the quality of time taken to ensure the utmost happiness and satisfaction for the customers and looks at me and says ‘apparently the manager didn’t read the signs provided in each room’. These are just a few of the over all issues I had with this location. Recommend to not book this hotel until new management is put in place!!!
Stayed 1 night in Apr 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Bed too high off the ground to comfortly get in and out of.
Stayed 1 night in Apr 2025

10/10 Excellent

MICHELE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accmodstions
Stayed 1 night in Apr 2025

10/10 Excellent

Alicia

Stayed 2 nights in Apr 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice and clean. It was quiet and so relaxing. The staff was very nice and amazing. Even the other guest were very friendly. I enjoyed having breakfast with everyone and seeing us all get along. I will definitely be staying here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a clean overnight
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute stay!

This hotel was very nice. Rooms were very clean, spacious bathroom. Bed was very nice and comfortable. The staff was extremely friendly and helpful. Breakfast had a very good variety of food! Was by far one of the nicest Quality Inns we have stayed at!!
Stayed 1 night in Apr 2025

4/10 Poor

Jamecia

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There bed bugs in the room I was in and took pictures
Stayed 1 night in Mar 2025

6/10 Okay

Jamecia

Stayed 1 night in Mar 2025

6/10 Okay

Isabella

Disliked: Cleanliness

The Ants Go Marching

Everything was fine until we used the jacuzzi tub. We are pretty clean people, we cleaned up any water, and kept food away from the tub and around the floor, but somehow ants turned up EVERYWHERE around the tub. Im terrified of bugs so that was a bit unpleasant. We eneded up trying to kill them, and since it was so late we didn't alert anyone, just disappointed with the over $200 we paid for one night. For some reason this review will noy allow me to add pictures but i do have pictures of the ants as well.
Stayed 1 night in Mar 2025

10/10 Excellent

De'Javone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our needs
Stayed 1 night in Mar 2025

6/10 Okay

Justin

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was under renovation and that wasn’t listed on the website but the front desk staff, Hayley, was the most helpful, kind, and facilitating employee I’ve encountered at any hotel in my extensive recent travels.
Stayed 1 night in Mar 2025

10/10 Excellent

Jai.

Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay would do it again
Stayed 1 night in Feb 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025