SpringHill Suites by Marriott St. Joseph Benton Harbor

3.0 star property

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Photo gallery for SpringHill Suites by Marriott St. Joseph Benton Harbor

Restaurant
Smart TV, Netflix, iPod dock, pay movies
Front of property - evening/night
Pillowtop beds, in-room safe, desk, iron/ironing board
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • 24/7 front desk
  • Gym
  • Pool
  • Housekeeping
$149
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
1255 Cinema Way, Benton Harbor, MI, 49022
  • Place, Lakeland Regional Medical Center
    ‪7 min drive‬
  • Place, Silver Beach
    ‪10 min drive‬
  • Place, White Pine Winery
    ‪10 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪42 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 431 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

SpringHill Suites by Marriott St. Joseph Benton Harbor

3-star Benton Harbor hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott St. Joseph Benton Harbor offers 92 accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. 32-inch Smart televisions come with pay movies and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers and hair dryers.

This Benton Harbor hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

SpringHill Suites by Marriott St. Joseph Benton Harbor features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 768 square feet (71 square meters) include conference space. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and concierge services. Onsite uncovered self parking is complimentary.

SpringHill Suites by Marriott St. Joseph Benton Harbor is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Tennis

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 768 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV
  • iPod dock
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Benton Harbor St. Joseph Hotel
SpringHill Suites Benton Harbor St. Joseph Hotel
SpringHill Suites St. Joseph Hotel
SpringHill Suites St. Joseph
Hotel SpringHill Suites Benton Harbor St. Joseph Benton Harbor
Benton Harbor SpringHill Suites Benton Harbor St. Joseph Hotel
Hotel SpringHill Suites Benton Harbor St. Joseph
SpringHill Suites Benton Harbor St. Joseph Benton Harbor
Springhill Suites St Joseph
SpringHill Suites Benton Harbor St. Joseph
SpringHill Suites by Marriott St. Joseph Benton Harbor Hotel

SpringHill Suites by Marriott St. Joseph Benton Harbor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 387 out of 635 reviews
Rating 8 - Good. 156 out of 635 reviews
Rating 6 - Okay. 50 out of 635 reviews
Rating 4 - Poor. 21 out of 635 reviews
Rating 2 - Terrible. 21 out of 635 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Chris

Disliked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Traveled with family and small children
Liked: Amenities
Hotel is clean and conveniently located. The morning staff was wonderful, and the breakfast was great. Staff at check in was not friendly, and we were unable to get two extra towels for our room (four people on the reservation, only two towels allowed at a time is what we were told)
Stayed 1 night in Jul 2025

8/10 Good

terry

Traveled with family
Liked: Property conditions & facilities
It works for what we had going on.
Stayed 3 nights in Jul 2025

6/10 Okay

Ashley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Staff, great! Towels, negative ... 700 for two nights and only 3 towels for 4 people? Ridiculous
Stayed 2 nights in Jul 2025

2/10 Terrible

Robert, Topeka

Liked: Cleanliness
Disliked: Staff & service
The property manager, Zac (no “h” on the end according to staff), REFUSED to talk to me because I used a third party (Orbitz) non-refundable reservation. The manager literally hid in the office. I was so enraged that I almost went behind the desk and almost called the police. As a Marriott Bovoy member, I have never been so disrespected. This is because the staff and manager have ZERO accountability, in their minds, to reservations booked through an agency. I will NEVER use Marriott again. I will now always book Hilton.
Stayed 1 night in Jul 2025

6/10 Okay

Meghan

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Amenities
Some parts of the hotel looked like they needed fixed. The couch bed was dirty, but the room was nice. Except the ceiling in the bathroom needed repaired. The pool was cold and the pool room was roasting. Some staff were friendly and others were rude. Free breakfast was convenient and it was a quick drive to Silver Beach. The stay was fine, but I don’t think we’ll be back.
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aiden at check in was very nice. Unfortunately, we were unable to use the television as there was no signal. We were told hotel maintenance staff was not available. We did attempt to reset the cable box without success.
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Hannah

Stayed 3 nights in Jun 2025

8/10 Good

Gracia

Liked: Cleanliness, staff & service, property conditions & facilities
Room had no towels and no coffee cups for morning. Just a maid issue probably. All in all, the room was clean
Stayed 1 night in Jun 2025

2/10 Terrible

JOHN

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My experience was almost so bad as to be funny. We had a significant number of service complaints which we took up with the manager. When I posted a negative online review, he literally ejected us from the stay, giving us thirty minutes to pack our bags. You can't make this up.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Shantel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Super friendly hotel staff! Beautiful spacious rooms. We really only had two complaints but honestly it isn’t a reflection on the hotel. 1. The second night we stayed the fire alarm kept going off. It was annoying but again no reflection on the hotel. 2. There was a group of guests that were extremely rude, not just to us but to the hotel staff. Our last two mornings my husband and son went down for breakfast and only came back with coffee ss some of the guests acted as though they had never seen food before so they piled their multiple plates and left nothing for other guests, we had to go out to eat breakfast which wasn’t budgeted but not a big deal. We were appalled the way they spoke to the hotel staff and other guests. We will definitely be coming back again as BH is where I am from and we come back yearly to visit family.
Stayed 3 nights in Jun 2025

8/10 Good

federico

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast area was not replenish. Some guest were not able to eat breakfast. The body wash in our room was very little that it ran out.
Stayed 1 night in Jun 2025

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay as a part of a longer trip
Stayed 1 night in Jun 2025

8/10 Good

Kelly

Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole, Orland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very clean. Only thing I would say is that the hotel wifi was not good
Stayed 3 nights in May 2025

2/10 Terrible

Mahmoud

Disliked: Cleanliness, amenities, property conditions & facilities
Noisy, reserved two nights cut it short to one night.
Stayed 2 nights in May 2025

10/10 Excellent

LICCI, Keene

Liked: Cleanliness
Comfortable rooms and great front desk staff!
Stayed 4 nights in Mar 2025

2/10 Terrible

Detrice

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was dirty my son couldn’t even sleep on the sofa bed
Stayed 2 nights in Apr 2025

6/10 Okay

Deborah

Traveled with family
Liked: Amenities, property conditions & facilities
I booked the handicap room with accessible shower. When I arrived to the hotel it was booked. How is that possible. The room shouldn’t have been available for me to book if it was occupied. Then they only have one handicap room with an accessible shower. When the patrons left. I was told the room was available. My family and I was there for a funeral. During the repast my husband and I had to switch rooms. When we arrive to the repast it was over. Just highly disappointed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Deunta

Stayed 1 night in Apr 2025

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best area to stay in Benton Harbor
Stayed 1 night in Apr 2025