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Staybridge Suites Benton Harbor - St. Joseph, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Benton Harbor - St. Joseph, an IHG Hotel

Exterior
Property amenity
Exterior
Desk, free WiFi, bed sheets
Property amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen

Explore the area

Map
1275 Cinema Way, Benton Harbor, MI, 49022
  • Intercare Community Health Network
    5 min drive
  • Lakeland Regional Medical Center
    6 min drive
  • Lake Michigan College
    9 min drive
  • Benton Harbor, MI (BEH-Southwest Michigan Regional)
    8 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

Combined shower/tub, eco-friendly toiletries, towels

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-size fridge, microwave, coffee/tea maker

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, free WiFi, bed sheets

Suite, 1 Bedroom, Kitchen

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, free WiFi, bed sheets

Suite, 2 Bedrooms, Kitchen

  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Roll-In Shower)

Desk, free WiFi, bed sheets

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Desk, free WiFi, bed sheets

Studio Suite, Kitchen

  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Mobility, Accessible Tub)

Desk, free WiFi, bed sheets

Suite, 2 Bedrooms, Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Kitchen (Communications, Mobility, Access Tub)

Desk, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Kitchen (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications)

Desk, free WiFi, bed sheets

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Desk, free WiFi, bed sheets

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, free WiFi, bed sheets

Studio Suite, 1 Queen Bed, Kitchen

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Full-size fridge, microwave, coffee/tea maker

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Benton Harbor

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (495)
The price is $110
per night
$122 total
includes taxes & fees
Dec 7 - Dec 8
Hampton Inn & Suites Benton Harbor

About this property

Staybridge Suites Benton Harbor - St. Joseph, an IHG Hotel

3-star Benton Harbor hotel with in-room kitchens
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Housekeeping is available on request.
Staybridge Suites Benton Harbor - St. Joseph, an IHG Hotel offers 88 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations.

This Benton Harbor hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a fitness center, barbecue grills, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Staybridge Suites Benton Harbor - St. Joseph, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites St. Joseph Hotel
Staybridge Suites Benton Harbor St. Joseph
Staybridge Suites St. Joseph
Staybridge Suites Benton Harbor St. Joseph
Staybridge Suites Benton Harbor St. Joseph an IHG Hotel
Staybridge Suites Benton Harbor - St. Joseph, an IHG Hotel Hotel

Staybridge Suites Benton Harbor - St. Joseph, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 244 out of 468 reviews" "
Rating 8 - Good. 104 out of 468 reviews" "
Rating 6 - Okay. 55 out of 468 reviews" "
Rating 4 - Poor. 34 out of 468 reviews" "
Rating 2 - Terrible. 31 out of 468 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rodney

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible housekeeping
The room wasn’t cleaned properly and the bedding smelled as if someone who was smoking heavy had laid in the bed I had to ask 5 times for new bedding through phone calls and face to face interactions. I finally had to go downstairs and find someone to just hand me new pillow cases, sheets and comforter all of this after I was told someone would come to the room and change the bedding
Stayed 2 nights in Jul 2024

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Staff & service, property conditions & facilities
Worst hotel experience. Only good was breakfast lady was awesome.
Stayed 1 night in Aug 2024

10/10 Excellent

Lazarick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay,very clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Constance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

2/10 Terrible

Tammi

No room available. I was in town for a funeral. I
Stayed 1 night in Aug 2024

10/10 Excellent

Clayton

Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with partner
We stay here once or twice a year. They keep raising their level.
Stayed 3 nights in Jul 2024

8/10 Good

Matthew

Traveled with family and small children, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room and property is beautiful also it’s really close to a lot of restaurants and very close to st Joesph’s. I love that all the rooms have a full size fridge and a kitchenette which was a life saver for those who have kids. My only complaint was on the day we checked in as soon as I went into our room I saw that the sheets had dirt all over the comforter so when I told the lady at the front desk about she made it seem like there was nothing she can do when i asked politely about getting clean sheets as I just literally checked in 5 minutes earlier with her and she responded that they don’t have any clean sheets and was kind of no help at all luckily the head of housekeeping Ericka made it all right by giving us clean sheets and she was very helpful and nice to me and my family. I would definitely recommend stay bridge in Benton Harbor.
Stayed 2 nights in Jul 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne, Grand Blac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, very comfortable room ! Amazing staff.Amazing breakfasts included. Will definitely return !!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family wedding
Stayed 2 nights in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff weee very friendly. Enjoyed the breakfast they offered. My husband and I enjoyed their social hours they had during the week
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 5 nights in Jul 2024

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Deja

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
It seemed clean, but that is the only positive
This was a seriously disappointing stay. I have no idea how this hotel has such a high rating. They were out of everything for our entire stay. At check in: The room was clean but not refilled. There was no shampoo, body wash or conditioner. No hand soap or toilet paper. There were only 2 towels. The pull out bed was advertised as a queen and it was a single. There were no pillows, blankets or linens for the pull out bed. I called the front desk to ask for these items and they said they would bring some by. 5 hours later we had to go to the desk and get them ourselves. Then the front desk representative was arguing with us about how many linens we needed. Breakfast every day was a disaster. They were out of milk, coffee creamer, regular sized plates, and forks. The food was not refilled and we were just told they were out. Some of the employees were very nice, others were not. I feel bad for those employees who are trying because clearly they are understaffed and this hotel is suffering from terrible management. There are plenty of other hotels in this area. I would recommend staying elsewhere and I would not consider being a return guest .
Stayed 3 nights in Jul 2024

6/10 Okay

Danyell

Traveled with family
Disliked: Staff & service, amenities
The room was clean however bathroom amenities were not provided. The soap and shampoo dispensers were empty. Had to ask 3 times for some to be provided, the 3rd time asking we had to find a maintenance man to get someone to the front desk because it was unattended. Stayed 3 nights and no housekeeping. For the cost of the room and what was provided it was extremely overpriced. Based on other hotels in the area I wouldn’t recommend this one.
Stayed 3 nights in Jul 2024

10/10 Excellent

Samuel

Stayed 2 nights in Jul 2024

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with young children. We will return again!
Stayed 1 night in Jun 2024

10/10 Excellent

meihua

Stayed 1 night in Jul 2024