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Best Western Plus Castlerock Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Castlerock Inn & Suites

Terrace/patio
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
501 SE Walton Boulevard, Bentonville, AR, 72712
  • Walmart Headquarters
    ‪4 min drive‬
  • The Momentary
    ‪5 min drive‬
  • Crystal Bridges Museum of American Art
    ‪7 min drive‬
  • Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Castlerock Inn & Suites

Bentonville hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western Plus Castlerock Inn & Suites offers 83 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Plus Castlerock Inn & Suites features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Best Western Plus Castlerock Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Sunday and Monday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Castlerock
Best Western Plus Castlerock
Best Western Plus Castlerock Bentonville
Best Western Plus Castlerock Inn
Best Western Plus Castlerock Inn Bentonville
Bentonville Best Western
Best Western Bentonville
Best Western Plus Castlerock Inn Suites
Best Plus Castlerock & Suites
Best Western Plus Castlerock Inn & Suites Hotel
Best Western Plus Castlerock Inn & Suites Bentonville
Best Western Plus Castlerock Inn & Suites Hotel Bentonville

Best Western Plus Castlerock Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

CHANGLIANG

Stayed 7 nights in Nov 2024

8/10 Good

Tadbik

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dany

Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. rooms are updated. Free breakfast. Very economical price for what you get. Stayed here for work. Free wifi
Stayed 2 nights in Nov 2024

10/10 Excellent

Zackery

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Everyone was very friendly and professional
Stayed 1 night in Nov 2024

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied customer
Wet nice room, quiet and clean!
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moldy tub
The bath tub had mold
Stayed 1 night in Nov 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing: well organized, most comfortable bed, great linens, useful furnishings and lighting. The breakfast had better offerings than I've experienced at other brand hotels. Only problem: The front wing of this building is not sound proofed for traffic noise. I'd request a main corridor room in the future.
Stayed 1 night in Nov 2024

8/10 Good

Nita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff was very friendly and helpful. Comfortable bed and room overall. Facilities were clean.
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Stayed 1 night in Jul 2024

6/10 Okay

Shawanna

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 4 nights in Oct 2024

6/10 Okay

jazzmyne

Liked: Cleanliness, staff & service, property conditions & facilities
Hear all the traffic coming through
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel during Razorback events
This hotel has large rooms with lots of amenities, and the service and morning breakfasts are good!
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
We would stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

Fred

Stayed 3 nights in Sep 2024

6/10 Okay

Shawn

Traveled with family
Liked: Staff & service, property conditions & facilities
We only used this hotel because we went last minute and all other hotels were booked up. Got our room and turned on the ac then went to dinner. Came back to the ac not working and a hot room. They moved us to another room but we had to leave a day earlier because that room was booked for someone else. Breakfast and staff were great.
Stayed 2 nights in Oct 2024

4/10 Poor

carol

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
no wifi
no wifi........room was not cleaned
Stayed 2 nights in Oct 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleaness of the property and the staff was very pleasant. I didn't care for the fact that they don’t take in consideration of the people that don’t eat beef or pork with the breakfast and the juice was very watered-down and my whole 3 days there wasn't any Wi-Fi 😒
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Room was clean. Bathtub had some stained caulking & vent but was clean otherwise. Accommodations for an overnight stay were great. Only con for me was the air-conditioning. Had it all the way down because I love to sleep in a cold room. It never got anywhere close to the lowest temp which was supposed to be 60⁰. It turned off and on like a normal thermostat. I would say it was probably around 70⁰ in the room.
Stayed 1 night in Oct 2024

8/10 Good

Karla

Stayed 1 night in Sep 2024

6/10 Okay

Jackie

Traveled with partner
Liked: Cleanliness, staff & service
Breakfast sub standard
Stayed 3 nights in Sep 2024