Best Western Plus Castlerock Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Castlerock Inn & Suites

Terrace/patio
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
501 SE Walton Boulevard, Bentonville, AR, 72712
  • Tiger Stadium
    3 min drive
  • Osage Park
    3 min drive
  • The Momentary
    5 min drive
  • Rogers, AR (ROG-Rogers Municipal-Carter Field)
    15 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Castlerock Inn & Suites

Bentonville hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western Plus Castlerock Inn & Suites offers 83 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Plus Castlerock Inn & Suites features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Best Western Plus Castlerock Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Castlerock
Best Western Plus Castlerock
Best Western Plus Castlerock Bentonville
Best Western Plus Castlerock Inn
Best Western Plus Castlerock Inn Bentonville
Bentonville Best Western
Best Western Bentonville
Best Western Plus Castlerock Inn Suites
Best Plus Castlerock & Suites
Best Western Plus Castlerock Inn & Suites Hotel
Best Western Plus Castlerock Inn & Suites Bentonville
Best Western Plus Castlerock Inn & Suites Hotel Bentonville

Best Western Plus Castlerock Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1001 reviews" "
Rating 8 - Good. 286 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soft beds and pillows.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aaron

Good clean rooms and great staff
Stayed 1 night in Sep 2024

10/10 Excellent

Tammie, Beebe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mitchel

Stayed 1 night in Sep 2024

10/10 Excellent

Katie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked perfectly for our stay. The room was a little dated however it was very clean and quiet. Bed was comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Randy

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff with great customer service!
Stayed 1 night in Sep 2024

8/10 Good

Lori, Bryant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were so pleased with this property after making a last minute reservation. They were able to accommodate an early check in and the room and lobby/breakfast area were very clean. Super soft towels and sheets. Definitely a fantastic stay at a fantastic price.
Stayed 1 night in Sep 2024

10/10 Excellent

Marnita

Great hotel that is close to many amenities.
The hotel was very clean, staff were friendly and we were close enough to University of Arkansas to attend the football games. I highly recommend this hotel!
Stayed 3 nights in Sep 2024

8/10 Good

Miguel

Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy suite, clean, comfortable bed
Stayed 1 night in Sep 2024

2/10 Terrible

NOUVEAU ELEVATOR

Stayed 2 nights in Sep 2024

8/10 Good

Maribel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Great location. Plenty of parking. Rooms were roomy and clean.
Stayed 2 nights in Sep 2024

8/10 Good

Rebecca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ivana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed the atmosphere
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Stayed 1 night in Aug 2024

8/10 Good

Kimber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were charged more for the room once we arrived .
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Marian, Downingtown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that there is 24/7 customer service at the front desk. Delayed arrival around 1:30am and there was an agent there that checked us in. Very friendly and attentive service. Breakfast is very basic and coffee runs out quickly. Bacon was all gone by 8am. No half n half. Just the little flavored creamers. However, there is a Waffle House a short walk away. Location is excellent for Bentonville. Our shower had a strong flow and is very relaxing after a long day of shopping and sightseeing. No shortage of hot water. 2 Queen size beds and an L-shaped sectional seating fit 3 people comfortably. There’s ample lighting for reading in bed, sofa and desk. TV, microwave and a large college fridge that runs cool. My bottled water ended up with an ice chunk in the center. Actually liked this very much because my cold drink stayed cold while we were out and about in the 90-ish degree weather. Can’t go wrong with staying here. I highly recommend staying at the Best Western Castlerock in Bentonville, Arkansas.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rizza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time!
We had a great time. The service was great! Front desk are very friendly. Clean and comfortable beds!
Stayed 2 nights in Jul 2024

10/10 Excellent

Angel

Stayed 2 nights in Aug 2024

8/10 Good

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The first floor is quite noisy. But it’s a nice clean option. Staff is fabulous.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Failed expectations
Booked this hotel for the pool and hot tub. The pool was cold and hot tub was out of service on the first day. The second day, both were drained and did not work. The breakfast and overall comfort was fine. The TV does not accomodate roku, no way to change the input. TV sits close to the wall. A working hot tub and full access to smart TV would have made this hotel great.
Stayed 1 night in Jul 2024