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Best Western Plus Castlerock Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Castlerock Inn & Suites

Exterior
Lobby
Restaurant
Lobby
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
$103
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
501 SE Walton Boulevard, Bentonville, AR, 72712
  • Place, Painting with a Twist Bentonville
    ‪18 min walk‬
  • Place, Osage Park
    ‪4 min drive‬
  • Place, Tiger Stadium
    ‪4 min drive‬
  • Airport, Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(41 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(28 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(38 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Castlerock Inn & Suites

Bentonville hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western Plus Castlerock Inn & Suites offers 83 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Plus Castlerock Inn & Suites features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Best Western Plus Castlerock Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Castlerock
Best Western Plus Castlerock
Best Western Plus Castlerock Bentonville
Best Western Plus Castlerock Inn
Best Western Plus Castlerock Inn Bentonville
Bentonville Best Western
Best Western Bentonville
Best Western Plus Castlerock Inn Suites
Best Plus Castlerock & Suites
Best Western Plus Castlerock Inn & Suites Hotel
Best Western Plus Castlerock Inn & Suites Bentonville
Best Western Plus Castlerock Inn & Suites Hotel Bentonville

Best Western Plus Castlerock Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities
Awesome place! Close to so much food and drink, entertainment. Loved the indoor pool and the rooms were super comfortable and clean. Will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Hildegard Becker

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. We enjoyed the pool and our room. It was nice to return to our freshly made up room for the second night. That probably would not have been necessary to get all new linens. Some other hotels don’t offer that service anymore to be considered more green. The breakfast was plentiful and changed every day. We will be staying again next time we are in Bentonville.
Stayed 2 nights in Aug 2025

8/10 Good

Gregory

Stayed 3 nights in Aug 2025

10/10 Excellent

Donny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

Our 2nd time staying here and love it. The location is perfect for getting around Bentonville.
Stayed 1 night in Aug 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My bed was lumpy
Stayed 2 nights in Aug 2025

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel the staff is excellent and helpful. I stay there all the time.
Stayed 2 nights in Aug 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and it is always great!
Stayed 1 night in Aug 2025

6/10 Okay

Tania, Westminster

Traveled with family
Disliked: Staff & service
I must admit the beds here are comfortable but I did not enjoy having to ask twice for housekeeping.
Stayed 2 nights in Jul 2025

10/10 Excellent

E.V.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the layout of the room! We love the bed and the pillows! All of the other furniture was extremely comfortable as well and the bathroom layout was great. Could live in that room, come down for breakfast, and head off to work if I lived here and weren't retired. The only iffy thing was the lack of lighting. But everything else offset that.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Hardware can be improved

The driveway into the lot of the hotel is way too narrow as it is just by a major street. It is difficult to get in and out. A curve might need to be added. The bath tub's water valve had broken side cap that could be dangerous. Toilet was unstable, it could tilt if one leaned to the other side.
Stayed 2 nights in Jul 2025

6/10 Okay

Stacy

Disliked: Cleanliness, property conditions & facilities
Places is dated. And room are semi clean. Breakfast was good.
Stayed 3 nights in Jul 2025

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, amenities
68-degree room with small blankets and a loud highway all night long. Rude desk help at 11:30 pm. Sorry I didn’t have cash and you had to set up a CC payment. Not worth the money.
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed everything about this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Travis, Omaha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it when I'm surprised. We arrived in Bentonville late and reserved the room without first inspecting the hotel. It was wonderful! Friendly staff and very accommodating to our requests and needs. Great bathroom with excellent water pressure, and the beds were very comfortable. The breakfast was fantastic. This is a property I will return to next time I'm traveling through Arkansas. If you're looking for a reasonably priced hotel you can trust, you've found it!
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staff were great, and the breakfast was delicious!
Stayed 1 night in Jun 2025

6/10 Okay

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Just what we needed and expected!
Stayed 3 nights in Jun 2025

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family time.

People and room were awesome only complaint coffee at breakfast did not taste great.
Stayed 2 nights in Jun 2025

6/10 Okay

Kim

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025