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Quality Suites Springdale West I-49

2.5 star property

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Photo gallery for Quality Suites Springdale West I-49

Lobby
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Reception
Indoor pool, sun loungers
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
1099 Rieff St, Springdale, AR, 72762
  • Arvest Ballpark
    ‪3 min drive‬
  • Tyson Foods Headquarters
    ‪6 min drive‬
  • Northwest Arkansas Mall
    ‪10 min drive‬
  • Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

Suite, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Sleep Inn & Suites Springdale West

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (572)
$181 nightly
The price is $181 total
includes taxes & fees
Sleep Inn & Suites Springdale West

About this property

Quality Suites Springdale West I-49

Springdale hotel with indoor pool
An indoor pool, a hot tub, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Quality Suites Springdale West I-49 offers 69 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Quality Suites Springdale West I-49 features an indoor pool and a hot tub. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Quality Suites Springdale West I-49 is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay
  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Springdale
Comfort Suites Springdale
Quality Suites
Quality Suites Springdale West I-49 Hotel
Quality Suites Springdale West I-49 Springdale
Quality Suites Springdale West I-49 Hotel Springdale

Quality Suites Springdale West I-49 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 271 out of 741 reviews
Rating 8 - Good. 222 out of 741 reviews
Rating 6 - Okay. 127 out of 741 reviews
Rating 4 - Poor. 65 out of 741 reviews
Rating 2 - Terrible. 56 out of 741 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Andy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean hotel with a good check in experience. It was very adequate hotel
Stayed 1 night in Feb 2025

2/10 Terrible

Rae

Disliked: Cleanliness
There was visible hair and dirt on the top wrap that felt like a disposable sheet. There were crumbs in the couch. There was mold in the window. So seems that housekeeping is an issue. The front desk staff were all very polite and accommodating.
Stayed 1 night in Feb 2025

2/10 Terrible

Stacey

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty and property was as well. Pool was closed.
Stayed 2 nights in Feb 2025

6/10 Okay

Kimberly M.

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff initially took an abnormally long time greeting us when we arrived (I had to tell several times before seeing someone) and gave us a room already occupied (we learned after trying our key card several times), hot tub advertised but out of order, clothes iron did not work, breakfast on Sunday was what little was leftover from Saturday (not pleasant) and pillows are half, instead of full- sized pillows. Definitely will not stay there next time.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brittany

Stayed 2 nights in Jan 2025

10/10 Excellent

Noemy

Stayed 1 night in Jan 2025

4/10 Poor

Nick

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room bathroom smelled of strong cigarette smoke in the morning. Lobby bathroom could not be used because there was excrement all over. Pool was dirty, hot tub not working. Floors and elevator were dirty and sticky. Wish I could write a better review.
Stayed 3 nights in Jan 2025

8/10 Good

Whitney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love so much about this hotel! The staff are AMAZING! So friendly and helpful! The location is great. The breakfast is really good. The pool was nice. The only issues were the flickering lights in room 125. Other than that we loved our stay. This was our second time staying here and we will stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jordan

Stayed 1 night in Dec 2024

6/10 Okay

Jose

Stayed 1 night in Nov 2024

6/10 Okay

Montgomery, Chandler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I gave this review extra stars because the staff was so nice. The room was quaint, but half of the lights didn’t work. The toilet wouldn’t flush properly. The tub was stained and the drain was partially clogged. The floors were pretty dirty, especially behind bathroom door. The breakfast was pretty good. Good variety and good food. Staff was over the top friendly and accommodating. It was a good stay for the price for a quick overnight.
Stayed 1 night in Nov 2024

10/10 Excellent

WENCESLAO, Blue Springs

Traveled with partner
Liked: Staff & service, property conditions & facilities
Confortable, clean, quiet, well equipped, helpful and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Colleen

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely awful. The hotel carpet thru out was disgusting. We stayed on the 2nd floor and right off the elevator was red stained carpet - the smell was awful! Then in our room, there were 2 stains in our bathtub that looked like throw-up. The beds were old, the light in the bathroom kept flickering like a strobe light. You couldn't even use the bathroom for more than a minute without it giving you a headache. I would never stay here again!
Stayed 1 night in Oct 2024

8/10 Good

Lyndsey

Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin

Stayed 3 nights in Sep 2024

10/10 Excellent

Shevy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and the full reason behind my FIVE STAR review! I wish I had written everyone’s name down to give them a shoutout because they were all wonderful!!
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is always clean good check in and it's quite love they have a inside swimming pool
Stayed 2 nights in Sep 2024

6/10 Okay

Glen

Property needs updating
Stayed 2 nights in Sep 2024

8/10 Good

Vikki

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff were super nice. Housekeeping daily is not so common these days and much appreciated. They need to fix a tread on the stairs at the north end, and the 2nd floor icemaker. They should check on everything in the rooms being in working condition, and the hand-held shower mount was wonky. Also hot water at breakfast was not hot, but the nice lady offered to get me some from the back. If they could keep the coffee and tea service going past 9 and reopen the hot tub, this place would be my first choice to stay again in Springdale!
Stayed 5 nights in Aug 2024

4/10 Poor

Richard

Traveled with family
Disliked: Cleanliness
I needed a room last minute and many area hotels were unavailable, so I booked this one as it was nearby. When I checked in I realized I had an accessible room and it was a connecting room. Since all I needed was 2 beds to sleep in, I didn't complain to desk when I realized that the door was missing the striker plate on the doorframe as the door seemed to lock anyway. The room appeared clean as did the bed. The shower had considerable mildew in it. The AC was nowhere close to the temp it was set and did not keep room cool. Also the connecting room door seemed thin and did little to muffle the next room occupants discussion. If I wasn't so tired when I got there, I would have complained at the desk. As it was i left the next morning, so I wrote it off as a unpleasant experience and will not return.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Aug 2024

6/10 Okay

Taylor

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is super average. Not dirty, but not clean. Not old, but not fresh. Don't expect anything more. The front desk attendant was so sound asleep when we arrived (7pm) that I had to climb over the front desk and pound on it with my fist to wake him up. Verbal queries and the ringing phone did nothing to break his slumber. We all thought he might be dead. If you're passing through, Quality Suites will suffice for one night. Beyond that, pay a little more for a better spot.
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Traveled with family and small children
The front desk guy was rude, he was playing some game on his phone and was in a hurry to get back to it. We checked in around 9 pm and there was food on the elevator floor that was still there the following morning at check out 9am. The breakfast lady was really nice and attentive. She made fresh biscuits for my kids.
Stayed 1 night in Jul 2024