Quality Suites Springdale West I-49

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Suites Springdale West I-49

Lobby
Indoor pool, sun loungers
Lobby
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1099 Rieff St, Springdale, AR, 72762
  • Ozark Center Point Place
    14 min walk
  • Arvest Ballpark
    3 min drive
  • Sunset Square Shopping Center
    3 min drive
  • Springdale, AR (SPZ-Springdale Municipal)
    12 min drive

Room options

Suite, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Suites Springdale West I-49

Springdale hotel with indoor pool
An indoor pool, a spa tub, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Quality Suites Springdale West I-49 offers 69 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site.
Quality Suites Springdale West I-49 features an indoor pool and a spa tub. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Quality Suites Springdale West I-49 is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay
  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Springdale
Comfort Suites Springdale
Quality Suites
Quality Suites Springdale West I-49 Hotel
Quality Suites Springdale West I-49 Springdale
Quality Suites Springdale West I-49 Hotel Springdale

Quality Suites Springdale West I-49 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 260 out of 713 reviews" "
Rating 8 - Good. 218 out of 713 reviews" "
Rating 6 - Okay. 122 out of 713 reviews" "
Rating 4 - Poor. 61 out of 713 reviews" "
Rating 2 - Terrible. 52 out of 713 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Richard

Traveled with family
Disliked: Cleanliness
I needed a room last minute and many area hotels were unavailable, so I booked this one as it was nearby. When I checked in I realized I had an accessible room and it was a connecting room. Since all I needed was 2 beds to sleep in, I didn't complain to desk when I realized that the door was missing the striker plate on the doorframe as the door seemed to lock anyway. The room appeared clean as did the bed. The shower had considerable mildew in it. The AC was nowhere close to the temp it was set and did not keep room cool. Also the connecting room door seemed thin and did little to muffle the next room occupants discussion. If I wasn't so tired when I got there, I would have complained at the desk. As it was i left the next morning, so I wrote it off as a unpleasant experience and will not return.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Aug 2024

6/10 Okay

Taylor

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is super average. Not dirty, but not clean. Not old, but not fresh. Don't expect anything more. The front desk attendant was so sound asleep when we arrived (7pm) that I had to climb over the front desk and pound on it with my fist to wake him up. Verbal queries and the ringing phone did nothing to break his slumber. We all thought he might be dead. If you're passing through, Quality Suites will suffice for one night. Beyond that, pay a little more for a better spot.
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Traveled with family and small children
The front desk guy was rude, he was playing some game on his phone and was in a hurry to get back to it. We checked in around 9 pm and there was food on the elevator floor that was still there the following morning at check out 9am. The breakfast lady was really nice and attentive. She made fresh biscuits for my kids.
Stayed 1 night in Jul 2024

6/10 Okay

Edith

Traveled with family
The hotel was not terrible, but it also wasn't amazing. It was a decent stay with adequate accommodations. The lobby waiting area was a bit dirty (crumbs on the floor and seats). There was hardly ever anyone at the front desk, you had to wave them down from the back office. I had a good night's sleep both nights I was there so I can't complain. The price was a little high for what they offer but the area was safe, and the place was decently clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Cody

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Dehlila

Liked: Staff & service
Disliked: Cleanliness, room comfort
.
People spray painting cars in the parking lot, hot tub didnt work, pool is small & very very warm
Stayed 1 night in Jun 2024

2/10 Terrible

Dehlila

Liked: Staff & service, room comfort
...
There was a couple in the parking lot parked next to my car. They spray painted their white Dodge Durango black, in the parking lot. Apparently the propertys maintenance man said he could do it. The pool was very, very warm & the hot tub didn't even work. Beds were comfortable.
Stayed 1 night in Jun 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Door was hard to open and shut
Stayed 2 nights in Jun 2024

4/10 Poor

Rosa

Disliked: Property conditions & facilities, room comfort
Not worth the money
The toilet did not always flush properly. The lock on the top of the door was not functional. The bed was not comfortable. Overall the place looked run down. I was on the second floor and there was not supposed to be any smoking but all I smelled was cigarettes.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Way Over priced
Hotel is old. Carpets sticky in the hallways. When 1st checked in my room was cool & appeared clean but in daylight the next morning was showing its age. Hot tub closed with caution tape & no way would I let any kids in that pool. Staff was pleasant - breakfast descent just very disappointed for the $$$ will not go back!
Stayed 2 nights in Jun 2024

2/10 Terrible

karla, alexandria

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
We had to leave the property last minute as we found bed bugs in our rooms. We had 12 rooms and last minute had to look for other lodging as this hotel was absolutely not habitable unless you wanted to carry bed bugs home with y ou. Do not stay here
Stayed 6 nights in Jun 2024

6/10 Okay

Douglas

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs updated and cleanliness was not consistent. The amount of money I paid did not match the quality I would expect.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honest Staff
Stayed 1 night in Jun 2024

10/10 Excellent

Daii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 3 nights in Jun 2024

10/10 Excellent

Kathleen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joan the breakfast attendant was the most amazing person! Very helpful! Kind! Loving!
Stayed 3 nights in May 2024

10/10 Excellent

Johnathan

Stayed 1 night in May 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

jimmy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Didn’t like anything. The toilet would not flush. Asked for a plumber, never got a plumber. We cut our trip short and left a day early. Will not stay at another quality inn.
Stayed 3 nights in May 2024

8/10 Good

Donna, Blue Mountain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot was almost non existent with the other hotel so close. Everything else was good.
Stayed 1 night in May 2024

2/10 Terrible

Hannah

Disliked: Cleanliness, property conditions & facilities
I booked this hotel for my daughter and in the middle of the night when she pulled her sheets back she discovered bed bugs. She would have left but is young and was traveling alone so she didn’t know what to do. The front desk gave her a new room but she slept on the floor because she was too worried about getting into bed again. When she asked the front desk if she could use a washing machine to ensure she wasn’t leaving with any bed bugs, they said it was broken (is that why they have bed bugs? They aren’t able to wash things? Yikes!) When asked if she could have a refund she was told “no” since we booked with a 3rd party. I’m very disappointed with this experience, but probably wouldn’t have written this review if they’d tried to even make this right by letting her wash her things and refunding us.
Stayed 1 night in May 2024