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NH Bentota Ceysands Resort

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NH Bentota Ceysands Resort

Sundeck
Superior Room, Ocean View | View from room
Billiards
Aerial view
Minibar, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
Aluthgama, Bentota
  • Bentota Beach
    3 min walk
  • Suan Bua
    1 min walk
  • Aluthgama Railway Station
    6 min walk
  • Bentota (BJT-Bentota River)
    10 min drive

Room options

View all photos for Deluxe Room, Ocean View

Minibar, desk, laptop workspace, blackout drapes

Deluxe Room, Ocean View

  • 474 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (Pool Terrace)

Deluxe Room (Pool Terrace) | Minibar, desk, laptop workspace, blackout drapes

Deluxe Room (Pool Terrace)

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | Minibar, desk, laptop workspace, blackout drapes

Superior Room, Ocean View

  • 441 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, River View

Minibar, desk, laptop workspace, blackout drapes

Deluxe Room, River View

  • 463 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Garden View

Minibar, desk, laptop workspace, blackout drapes

Superior Room, Garden View

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom, Ocean View

Minibar, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Ocean View

  • 700 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Minibar, desk, laptop workspace, blackout drapes

Royal Suite

  • 1496 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Minibar, desk, laptop workspace, blackout drapes

Family Suite

  • 700 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bunk Bed

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About this property

NH Bentota Ceysands Resort

4-star Bentota resort with private balconies
Catch some rays at the beach or spend the day relaxing at NH Bentota Ceysands Resort's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
NH Bentota Ceysands Resort offers 165 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Bentota resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
In addition to a full-service spa, NH Bentota Ceysands Resort features an outdoor pool and a spa tub. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 2 bars/lounges. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of meeting rooms and coworking spaces. Event facilities measuring 1399 square feet (130 square meters) include conference space. This beach resort also offers a children's pool, a sauna, and spa services. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.

NH Bentota Ceysands Resort has designated areas for smoking.

A complimentary manager's reception is offered each day.
Café Bem - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
360 Restaurant - Overlooking the ocean, this seafood restaurant specializes in seafood and serves dinner only. Open daily.
Celyon Club - This bar serves light fare only. Open daily.
Suan Bua - This restaurant specializes in Thai cuisine and serves dinner only. Open daily.
Swim up bar - Onsite bar. Open daily.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Hindi, Indonesian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: LKR 4,000 for adults and LKR 2,000 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • 360 Restaurant
  • Café Bem
  • Celyon Club
  • Suan Bua
  • Swim up bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle cleaning area
  • Boat and paddles
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Spa tub
  • Steam room
  • Water skiing
  • Windsurfing
  • Winery release events

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,399 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The host will greet guests on arrival
This is a designated quarantine resort. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for LKR 5000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: LKR 29300
  • Christmas Eve (24 December) Gala Dinner per child: LKR 14650 (up to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: LKR 36625
  • New Year's Eve (31 December) Gala Dinner per child: LKR 18312 (up to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately LKR 4000 for adults and LKR 2000 for children
  • Rollaway bed fee: LKR 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Centara Ceysands
Centara Ceysands Resort
Centara Ceysands Resort Sri Lanka
Centara Ceysands Sri Lanka
Centara Resort Sri Lanka
Centara Sri Lanka
Ceysands
Ceysands Sri Lanka
Centara Ceysands Resort Sri Lanka Bentota
Centara Ceysands Sri Lanka Bentota
Centara Ceysands Resort Spa Sri Lanka

NH Bentota Ceysands Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 76 out of 191 reviews" "
Rating 8 - Good. 70 out of 191 reviews" "
Rating 6 - Okay. 25 out of 191 reviews" "
Rating 4 - Poor. 11 out of 191 reviews" "
Rating 2 - Terrible. 9 out of 191 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeevananthan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Uditha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Puming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Stayed 12 nights in Mar 2020

10/10 Excellent

MOHIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Amazing property with awesome location. You don't have to go anywhere else
Stayed 2 nights in Feb 2020

4/10 Poor

Chloe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotels.com rating is incorrect: only 4-star resort
At their own admission, Centara Ceysands Resort is a 4-star resort yet it is listed on hotels.com as a 5-star resort. The difference here is huge. The resort is clearly not 5-star, the rooms are run down, some with damp and unpleasant smells in them. The pool is huge and caters well for families with kids or people who want to "get involved" during their stay (e.g. water aerobics), but it is not the quality I was expecting. We ended up moving out after 1 night as we were celebrating a milestone anniversary and wanted something more private and quality than this. The staff were very nice when I told them this and gave us many options (different rooms, upgrades, etc.) and were supportive when we finally decided to move on. I would recommend this for family holidays, but not for couples who want privacy, or for anyone expecting 5-star quality.
Stayed 4 nights in Jan 2020

6/10 Okay

Ahmed

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Service very good but rooms should be cleaner
Team and service very good, food was delicious. Needs to take care more about room cleaning “bed sheets not clean, many insects inside room”.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
There were some guys in front of hotel door. They didnt allow car to get inside which I booked via internet ro transfer other city. The boys argued driver. After 30 minutes argue driver refused to transfer us. It is shame for hotel. The hotel admijistration should prevent this incidents.
Stayed 3 nights in Dec 2019

8/10 Good

OmarBaryan, Jeddah, KSA

Traveled with partner
Liked: Cleanliness, staff & service
The river view is nice. Pool depth is slightly shallow. Some staff are hard to communicate with over the phone. Poor room service.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Location was good and staff were nice. Hotel was dated and looked a bit tied at a push a 4*. I left the hotel Early due to building work Starting in a couple of rooms next to me without any notice and was very loud. I was promised a email from the manager which I never received and still waiting for a four night refund I was promised. Not good service there.
Stayed 13 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, wonderful resort, extremely relaxing
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 9 nights in Apr 2019

8/10 Good

Oshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff smile and service. Readiness to help. River view was nice.
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Nothing , they stole my sun glasses from the table
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was great, the food selection excellent. Some of the staff however left a lot to be desired. We had experiences where we were totally ignored when reporting problems. Twice on booking in we were offered inferior rooms to what we booked. Some of the staff were good but the others require more training
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveler

Liked: Amenities
Disliked: Cleanliness
Stayed 3 nights in Feb 2019

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort with great staff
Beautiful beach resort with great staff and pool. Functional comfy rooms, 3 restaurants, solid buffet breakfast, overall a great experience
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, lake and beach combination simply majestic. Well maintained property, it was a pleasure spending time at the property.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 9 nights in Dec 2018

4/10 Poor

Byron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overrated Hotel
The staff were friendly and extremely accommodating. However, the hotel is rundown and desperately needs refurbishing. The toilet emitted a bad order and had mold build up. The large glass windows/doors tool a lot of effort to close/secure. My brother Johann who stayed on for shared the same sentiments.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on a beach. The breakfast hall was too busy. Staff were courteous but could not keep up with the volume..
Stayed 1 night in Dec 2018

6/10 Okay

Neha

Liked: Room comfort
Disliked: Cleanliness
Bit of a mixed review on this hotel. It was a pleasant stay, and by no means wasn't terrible at all however I wouldn't say this is a 5* hotel. It may have been many years ago. We paid for a deluxe luxury room and with that expect some luxury treatments and perks, and we didn't receive any of that I.e bathrobes, slippers etc. So I question what we actually paid for compared to the regular rooms. The bathroom had a constant sewage smell. Spa service was great. The nightly entertainment was okay, little cheesy but pleasant.
Stayed 4 nights in Dec 2018