6/10 Okay
Anthony
Aug 2, 2024
Liked: Property conditions & facilities
The hotel’s appearance was clean overall but there were some floor stains in some areas of the guest room. Additionally, I found one cockroach in my room. The one English speaking staff was friendly but staff who did not speak English did not extend the same level of customer service to foreign customers and they assumed foreign customers did not understand Japanese. All hotel staff should provide the same level of service and attention to every guest in the language they feel most comfortable with. Hotel staff were more polite after they knew I could speak Japanese.
I would stay again but have some concerns about pests. Don’t want those getting into my luggage.
Anthony
Stayed 1 night in Aug 2024