Berastagi Nachelle Homestay

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Berastagi Nachelle Homestay

Terrace/patio
Hiking
Terrace/patio
Terrace/patio
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
Simpang Ujung Aji, Complex BBC No. 1, Berastagi, North Sumatra, 22152
  • Berastagi Fruits Market
    2 min drive
  • Taman Mejuah Park
    2 min drive
  • Rumah Makan Anggi
    15 min walk
  • Medan Station
    59 min drive

Room options

Superior Room, 1 King Bed, Private Bathroom, Mountain View

  • 107 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Private Bathroom

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Private Bathroom, Mountain View

  • 107 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Private Bathroom

  • Sleeps 2
  • 1 Queen Bed

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About this property

Berastagi Nachelle Homestay

3-star Berastagi guest house close to Berastagi Fruits Market
A rooftop terrace, dry cleaning, and laundry facilities are available at this guesthouse. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, ATM/banking services, and multilingual staff assistance are onsite. Housekeeping is available on request.
Berastagi Nachelle Homestay offers 8 accommodations with fans. Bathrooms include showers and complimentary toiletries. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Berastagi Nachelle Homestay features a rooftop terrace, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Berastagi guesthouse also offers laundry facilities, dry cleaning/laundry services, and an ATM. Complimentary self parking is available on site.

Berastagi Nachelle Homestay has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Languages

Chinese (Mandarin), English, French, Indonesian, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: IDR 20,000 to 25,000 for adults and IDR 20,000 to 25,000 for children

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

More

  • Fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 100000 per day
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 20000 to 25000 for adults, and IDR 20000 to 25000 for children
  • Airport shuttle fee: IDR 550000 per vehicle (one-way)
  • Rollaway bed fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

There is limited hot water on site

Property is also known as

Berastagi Nachelle Homestay Guesthouse
Nachelle Homestay Guesthouse
Nachelle Homestay
Berastagi Nachelle Homestay Berastagi
Berastagi Nachelle Homestay Guesthouse
Berastagi Nachelle Homestay Guesthouse Berastagi

Berastagi Nachelle Homestay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 14 reviews" "
Rating 8 - Good. 7 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy to recommend
This is a lovely homestay in Berastagi, about a 20 min walk along the main road to reach the town centre with the 'cabbage monument'. Nachelle makes incredible homemade pizzas from scratch - a must (if you like pizza)! There's also a water cooler for you to use and fill up your bottle. It's a bit of a hike if you're staying on the top floor, but they help you with your luggage. Nachelle also gives you a very helpful local map, and can help arrange your ongoing transport (e.g. for me it was a tourist taxi from Berastagi to Lake Toba).
Stayed 2 nights in Jun 2024

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay Great Family
Very nice stay here-Merri was incredibly helpful and I cant help but think of wonder woman thinking of her- raising her kids, checking in guests, giving us great recommendations, booking tours, arranging laundry and answering questions all while very happy and friendly. Her kids were cute and friendly too. The floors are immaculately clean, probably a good idea they dont allow shoes! She got up at 4am to provide our breakfast before volcano hike with her husband who was so nice and friendly. She also helped us get a ride to the next area and we were able to share with next couple. They were also very honest and when more expensive room with view was already booked she refunded the difference. Highly recommend!
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. Great roof top for viewing sunsets and sunrises. The owners are very helpful with local knowledge, bus schedules, and where to eat. The home is loud tho if there are other guests.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were helpful. Accommdation was very good. The place was excellent for tourists.
Stayed 2 nights in Sep 2019

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweetest Host
Our host was incredible. She gave us recommendations for where to eat, common phrases to make traveling easier, and a recommended plan for the day. She also checked in after we left to make sure we made it safely to our destination. Couldn’t recommend it more!
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The owner was very friendly and helpful. The hot water didn't work in 2 rooms. It was impossible to take hot showers and we really needed them after our early morning hike.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host is friendly and helpful. Check in and out is easy. Room is clean and bed is comfy. But the hot shower could be inconsistent still after changing the gas. There is hair dryer provided, but take slightly long time to dry the hair due to cold weather. Suggestion maybe can get a slightly heavy duty hair dryer say like 1800-2200w. Other than that, everything is good.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Homestay
Mery is an incredible host. She suggests things to do, provides a map of the city, explains how to use local transport, etc. The views from the rooftop are amazing during sunrise.
Stayed 2 nights in Jan 2019

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour à Nachelle Homestay. Plein de bons conseils, le mari nous a amené au volcan à 4h30 du matin pour le lever de soleil puis au source d'eau chaude. Ils sont d'une gentillesse incroyable.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gastvrij, schoon, stil en behulpzaam. Heel erg fijn in zo’n drukke stad
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil de Mery, vraiment au petits soins et de bons conseils. Accès au Roof top avec vue sur les volcans excellente. Très bon rapport qualité/ prix.
Stayed 2 nights in Jun 2019

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk Homestay!
Hele familen var så søde! Det har været et fantastisk ophold. Rene værelser og god morgenmad! Mary hjalp med alt information vi havde brug for, og Abdi tog os med på byrundtur og vulkantur. Vil 100% anbefale dette Homestay til andre! Det var så behageligt at bo der :-)
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité / prix
Lit très confortable et grande propreté des lieux. La chambre que nous avons occupé n'avait pas de fenêtre sur l'extérieur et avait une salle d'eau commune. Merry et Abdi sont charmants et de très bon conseil pour vous indiquer les différents points d'intérêt de la région. Nous avons été voir le lever du soleil sur le volcan Sibayac accompagnés par Abdi qui parle très bien le français et a beaucoup d'humour. L'hébergement est en retrait de la route et au calme, au fond d'une grande cours. Il est un peu éloigné du centre, ce qui oblige à prendre un minibus collectif si l'on ne veut pas marcher sur le bord d'une route très encombrée et polluée.
Stayed 2 nights in Jan 2019