3-star Berastagi guest house close to Berastagi Fruits Market
A rooftop terrace, dry cleaning, and laundry facilities are available at this guesthouse. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, ATM/banking services, and multilingual staff assistance are onsite. Housekeeping is available on request.
Berastagi Nachelle Homestay offers 8 accommodations with fans. Bathrooms include showers and complimentary toiletries. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Berastagi Nachelle Homestay features a rooftop terrace, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Berastagi guesthouse also offers laundry facilities, dry cleaning/laundry services, and an ATM. Complimentary self parking is available on site.
Berastagi Nachelle Homestay has designated areas for smoking.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Languages
Chinese (Mandarin), English, French, Indonesian, Malay
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: IDR 20,000 to 25,000 for adults and IDR 20,000 to 25,000 for children
Family friendly
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
ATM
Laundry facilities
Limited-hour front desk
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Tour and ticket assistance
Outdoors
Rooftop terrace
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Shower
Towels provided
More
Fan
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 100000 per day
Cribs (infant beds) are not available
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately IDR 20000 to 25000 for adults, and IDR 20000 to 25000 for children
Airport shuttle fee: IDR 550000 per vehicle (one-way)
Rollaway bed fee: IDR 100000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
We should mention
There is limited hot water on site
Property is also known as
Berastagi Nachelle Homestay Guesthouse
Nachelle Homestay Guesthouse
Nachelle Homestay
Berastagi Nachelle Homestay Berastagi
Berastagi Nachelle Homestay Guesthouse
Berastagi Nachelle Homestay Guesthouse Berastagi
Berastagi Nachelle Homestay Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is a lovely homestay in Berastagi, about a 20 min walk along the main road to reach the town centre with the 'cabbage monument'. Nachelle makes incredible homemade pizzas from scratch - a must (if you like pizza)! There's also a water cooler for you to use and fill up your bottle. It's a bit of a hike if you're staying on the top floor, but they help you with your luggage. Nachelle also gives you a very helpful local map, and can help arrange your ongoing transport (e.g. for me it was a tourist taxi from Berastagi to Lake Toba).
Very nice stay here-Merri was incredibly helpful and I cant help but think of wonder woman thinking of her- raising her kids, checking in guests, giving us great recommendations, booking tours, arranging laundry and answering questions all while very happy and friendly. Her kids were cute and friendly too. The floors are immaculately clean, probably a good idea they dont allow shoes! She got up at 4am to provide our breakfast before volcano hike with her husband who was so nice and friendly. She also helped us get a ride to the next area and we were able to share with next couple. They were also very honest and when more expensive room with view was already booked she refunded the difference. Highly recommend!
Clean and spacious. Great roof top for viewing sunsets and sunrises. The owners are very helpful with local knowledge, bus schedules, and where to eat. The home is loud tho if there are other guests.
Our host was incredible. She gave us recommendations for where to eat, common phrases to make traveling easier, and a recommended plan for the day. She also checked in after we left to make sure we made it safely to our destination. Couldn’t recommend it more!
The owner was very friendly and helpful.
The hot water didn't work in 2 rooms. It was impossible to take hot showers and we really needed them after our early morning hike.
The host is friendly and helpful. Check in and out is easy. Room is clean and bed is comfy. But the hot shower could be inconsistent still after changing the gas. There is hair dryer provided, but take slightly long time to dry the hair due to cold weather. Suggestion maybe can get a slightly heavy duty hair dryer say like 1800-2200w. Other than that, everything is good.
Mery is an incredible host. She suggests things to do, provides a map of the city, explains how to use local transport, etc.
The views from the rooftop are amazing during sunrise.
Très bon séjour à Nachelle Homestay.
Plein de bons conseils, le mari nous a amené au volcan à 4h30 du matin pour le lever de soleil puis au source d'eau chaude.
Ils sont d'une gentillesse incroyable.
Très bon accueil de Mery, vraiment au petits soins et de bons conseils.
Accès au Roof top avec vue sur les volcans excellente.
Très bon rapport qualité/ prix.
Hele familen var så søde! Det har været et fantastisk ophold. Rene værelser og god morgenmad! Mary hjalp med alt information vi havde brug for, og Abdi tog os med på byrundtur og vulkantur. Vil 100% anbefale dette Homestay til andre! Det var så behageligt at bo der :-)
Lit très confortable et grande propreté des lieux. La chambre que nous avons occupé n'avait pas de fenêtre sur l'extérieur et avait une salle d'eau commune.
Merry et Abdi sont charmants et de très bon conseil pour vous indiquer les différents points d'intérêt de la région. Nous avons été voir le lever du soleil sur le volcan Sibayac accompagnés par Abdi qui parle très bien le français et a beaucoup d'humour. L'hébergement est en retrait de la route et au calme, au fond d'une grande cours. Il est un peu éloigné du centre, ce qui oblige à prendre un minibus collectif si l'on ne veut pas marcher sur le bord d'une route très encombrée et polluée.