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Citybox Bergen City

3.0 star property

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Photo gallery for Citybox Bergen City

Junior Suite | Pillowtop beds, desk, soundproofing, free WiFi
Front of property
Terrace/patio
Lobby
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Free WiFi
  • Business services
$77
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Nygårdsgaten 31, Hovedinngang fra Strømgaten, Bergen, 5015
  • Place, Grieg Hall
    ‪3 min walk‬
  • Place, Bryggen Waterfront
    ‪11 min walk‬
  • Place, Hurtigruten Terminal
    ‪11 min walk‬
  • Airport, Bergen (BGO-Flesland)
    ‪17 min drive‬

Room options

View all photos for Family Room

Family Room | Pillowtop beds, desk, soundproofing, free WiFi

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • 226 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Pillowtop beds, desk, soundproofing, free WiFi

Double Room, 1 Queen Bed

8.4 out of 10
Very good
(50 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Small)

Double Room, 1 Double Bed (Small) | Pillowtop beds, desk, soundproofing, free WiFi

Double Room, 1 Double Bed (Small)

8.8 out of 10
Excellent
(48 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Pillowtop beds, desk, soundproofing, free WiFi

Single Room

8.8 out of 10
Excellent
(42 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Pillowtop beds, desk, soundproofing, free WiFi

Twin Room

9.2 out of 10
Wonderful
(10 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Pillowtop beds, desk, soundproofing, free WiFi

Junior Suite

  • 430 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Lobby lounge
Citybox Bergen Danmarksplass
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  • Free WiFi
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  • Breakfast available
4.4 out of 5, Excellent, 1,219 reviews
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About this property

Citybox Bergen City

3-star hotel in Bergen City Centre
A rooftop terrace, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a refrigerator in a common area, a business center, and laundry facilities are onsite. Weekly housekeeping is available.
Citybox Bergen City offers 120 accommodations with hair dryers. Beds feature pillowtop mattresses. This Bergen hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided weekly.
A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center and 2 meeting rooms. This Bergen hotel also offers a rooftop terrace, a vending machine, and multilingual staff.

Citybox Bergen City is a smoke-free property.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (NOK 300 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Built in 2006
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of NOK 200 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NOK 200.0 per night

Property payment types

Important information

Optional extras

  • Nearby parking fee: NOK 300 per day(541 ft away; open 24 hours)
  • Pet fee: NOK 200 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: NOK 150 per day
  • Rollaway bed fee: NOK 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not permitted at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citybox Bergen Hotel
Citybox Hotel
Citybox Bergen
Citybox
Citybox Hotel Bergen
Citybox Bergen
Citybox Bergen City Hotel
Citybox Bergen City Bergen
Citybox Bergen City Hotel Bergen

Reviews

Citybox Bergen City Reviews

8.4

Very Good

9.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 469 out of 1016 reviews
Rating 8 - Good. 367 out of 1016 reviews
Rating 6 - Okay. 116 out of 1016 reviews
Rating 4 - Poor. 40 out of 1016 reviews
Rating 2 - Terrible. 24 out of 1016 reviews

Reviews

8/10 Good

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient. A bit noisy from outside and guests above.
Stayed 1 night in Aug 2025

10/10 Excellent

Sigrid

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. We got a room with a sink failure to drain. The staff was able to change us to a better, cleaner room with better view from the window after a couple tries.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tammy

Stayed 3 nights in Aug 2025

10/10 Excellent

Familia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is so comfortable. 6 minute walk to bybanen station (Nonneseter). Free WIFI. Shopping mall and grocery store at walking distance (Bergen Storsenter, Meny and Kiwi).
Stayed 3 nights in Aug 2025

6/10 Okay

Louellen

Traveled with partner
Disliked: Amenities
Basic property. Clean bed, which was what we needed. No staff or services.
Stayed 3 nights in Aug 2025

10/10 Excellent

Fang

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and spacious room
Stayed 2 nights in Aug 2025

8/10 Good

Xuan, Norman

Liked: Cleanliness, staff & service
It is indeed as the minimum as you wanted. Clean and convenient. Not much to add really as there is not much else
Stayed 2 nights in Aug 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Basic accommoda
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

Carrie

Good location but definitely a budget hotel.
Stayed 1 night in Aug 2025

8/10 Good

Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sally

Liked: Cleanliness

Great laundry, basic, clean, no breakfast!

The hotel was generally good, modern and clean, basic and small room yet all I needed during my short stay in Bergen when I was mostly out on day trips and hikes. The self service check in was efficient. The laundry was great - I wish more hotels would have self-service laundry like this! The staff were helpful when I needed something. I felt the common areas didn’t have much vibe and were small and basic. It’s a very self-service hotel and there isn’t always someone in the office so it sometimes takes a bit of time to get help. I chose CityBox because it was the most affordable option for the first few nights of my trip. However when I wanted to extend another 3 nights I found it was quite a bit more expensive than other nearby hotels that included breakfast and a gym for lower cost! I would be more inclined to stay at a CityBox again in the future if they offered even complimentary morning coffee, fruit, snacks and a basic gym with a treadmill is always nice. I found it expensive for the lack of amenities/food compared with other hotels nearby, although overall it was a comfortable stay.
Stayed 4 nights in Jul 2025

8/10 Good

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in a great location for walking around Bergen and for catching an early train… it worked well for what we needed.
Stayed 1 night in Jul 2025

8/10 Good

Takayuki

Stayed 2 nights in Jul 2025

6/10 Okay

Donald

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Stayed 3 nights in Jul 2025

8/10 Good

Daphne

Traveled with family
Liked: Cleanliness, staff & service
It is close to the train station and a pretty park on a small lake.
Stayed 2 nights in Jun 2025

8/10 Good

kalpana, Lans O Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Alexandra

Stayed 2 nights in Jul 2025

2/10 Terrible

Azrrik

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Too hot to sleep in the room.

Want to pay for a full price hotel, but have all of the drawbacks of a hostel? Then stay here. The rooms have no TVs. There is a single small shared refrigerator for the entire hotel. Our room was 28c when we checked in. The AC did not cool it down. They offered a tiny fan at the reception that did not help. The room did eventually cool down to 26c by 5am. It was extremely difficult to sleep with the heat.
Stayed 1 night in Jul 2025

10/10 Excellent

Harry, Cambridge

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay…
Stayed 2 nights in Jun 2025