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Citybox Bergen City

3.0 star property

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Photo gallery for Citybox Bergen City

Junior Suite | Pillowtop beds, desk, soundproofing, free WiFi
Terrace/patio
Front of property
Lobby
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Free WiFi
  • Business services
$89
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Nygårdsgaten 31, Hovedinngang fra Strømgaten, Bergen, 5015
  • Bryggen Waterfront
    ‪11 min walk‬
  • Hurtigruten Terminal
    ‪11 min walk‬
  • Bryggen
    ‪14 min walk‬
  • Bergen (BGO-Flesland)
    ‪19 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (Small)

Double Room, 1 Double Bed (Small) | Pillowtop beds, desk, soundproofing, free WiFi

Double Room, 1 Double Bed (Small)

8.8 out of 10
Excellent
(45 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Pillowtop beds, desk, soundproofing, free WiFi

Single Room

8.8 out of 10
Excellent
(34 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | Pillowtop beds, desk, soundproofing, free WiFi

Family Room

8.4 out of 10
Very good
(7 reviews)
  • 226 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Pillowtop beds, desk, soundproofing, free WiFi

Double Room, 1 Queen Bed

8.4 out of 10
Very good
(48 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Pillowtop beds, desk, soundproofing, free WiFi

Junior Suite

  • 430 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Pillowtop beds, desk, soundproofing, free WiFi

Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

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4.4 out of 5, Excellent, 1,183 reviews
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About this property

Citybox Bergen City

3-star hotel in Bergen City Centre
A rooftop terrace, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a refrigerator in a common area, a business center, and laundry facilities are onsite. Weekly housekeeping is available.
Citybox Bergen City offers 120 accommodations with hair dryers. Beds feature pillowtop mattresses. This Bergen hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided weekly.
A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center and 2 meeting rooms. This eco-certified hotel also offers a rooftop terrace, a vending machine, and multilingual staff.

Citybox Bergen City is a smoke-free property.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (NOK 300 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Built in 2006
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of NOK 200 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NOK 200.0 per night

Property payment types

Important information

Optional extras

  • Nearby parking fee: NOK 300 per day(541 ft away; open 24 hours)
  • Pet fee: NOK 200 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: NOK 150 per day
  • Rollaway bed fee: NOK 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not permitted at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citybox Bergen Hotel
Citybox Hotel
Citybox Bergen
Citybox
Citybox Hotel Bergen
Citybox Bergen
Citybox Bergen City Hotel
Citybox Bergen City Bergen
Citybox Bergen City Hotel Bergen

Citybox Bergen City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 456 out of 1000 reviews
Rating 8 - Good. 362 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rita

Nothing doecial
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, property conditions & facilities
Convenient location. Clean. Easy checkin and out. HOWEVER, no tv.
Stayed 2 nights in May 2025

10/10 Excellent

dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay. Great neighborhood, clean, simple chill
Stayed 1 night in May 2025

8/10 Good

Alistair

Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
very conveniently lcoated
Stayed 1 night in May 2025

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location, clean, easy check in
Stayed 3 nights in May 2025

8/10 Good

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very clean. Staff were very helpful and friendly. Room was a little warm and noisy (facing the main street), other than that a good stay.
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with added benefits of a customer kitchen etc
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was worried it was going to be a soulless sardine can, but it was lovely. Rooms are sizable, location is amazing, and amenities were great. Highly recommend.
Stayed 2 nights in May 2025

8/10 Good

Yimai

Stayed 3 nights in May 2025

10/10 Excellent

Joni

Stayed 1 night in May 2025

8/10 Good

Kayla

Stayed 1 night in May 2025

6/10 Okay

Imad

Disliked: Amenities
It’s an ok, basic place. It was very strange that they have no facial tissues, coffee packets, etc. in the rooms. There’s a self service for-pay machine in the lobby for coffee. It’s perhaps a step above a hostel at the prices of a hotel. The check process was strange, it’s all self-serve machine operated where they ask for a reservation code, however, I didn’t receive a code, so I had to make an international phone call to the hotel to help. Luckily they picked up and a staff member was onsite who came out and gave me a confirmation code. They can be a lot better. Again, it is basic and does the job if all you need is a bed and a shower.
Stayed 3 nights in May 2025

8/10 Good

Alaeddin

Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe location
Stayed 2 nights in May 2025

8/10 Good

C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, check in was super easy. Our room had the basic amenities and bed was very comfortable. The main lobby had even more things like a dining area, vending machine, cutleries and bathroom which was very useful. A short walk to city center and Bryggen. And very convenient to get to in general.
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Citybox! The room was small but clean and comfortable. It was a quick walk to both the train station and city centre, and check-in and check-out were so quick and easy.
Stayed 3 nights in May 2025

6/10 Okay

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Matt

Traveled with family
Disliked: Property conditions & facilities
Property did not adequately prepare us for construction happening at the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more than only one washing machine and one clothes dryer.
Stayed 1 night in May 2025

6/10 Okay

Raina, Nine Mile Falls

Traveled with partner
Liked: Cleanliness, staff & service
Very average stay. Wouldn't recommend for a longer stay as they don't do room service unless it's a week long. Room is pretty stuffy. Shower water gets everywhere. No tv. No fridge. There is a SMALL community fridge in the lobby area. Was completely packed with no room to put anything. Bed was comfortable. Breakfast at the neighboring restaurant is fine as long as the right person is there. Very inconsistent offerings depending on who is actually running it..very odd since it's supposed to be 3 open sandwich options, fruit and yogurt. These rooms are not soundproof! We heard music from we have no idea, constantly heard our neighbors conversations and the people above us. Very loud. Probably wouldn't choose this brand again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Well run small hotel. Clean, quiet, and lovely.
Stayed 3 nights in Apr 2025

6/10 Okay

Nicola

Liked: Cleanliness
Disliked: Staff & service

Functional hotel for price

Good location, functional hotel for the price. Room ok but drainage in bathroom terrible , flooded sink and shower . Done the job for 2 nights where we were busy and not in hotel long . Not a luxury hotel just functional for the cost which was perfect for our needs on this trip .
Stayed 2 nights in Apr 2025

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025