Grand Hyatt Berlin

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hyatt Berlin

Indoor pool
Sauna, spa tub, body treatments, aromatherapy, deep-tissue massages
View from room
Exterior
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Pet friendly
  • Bar

Explore the area

Map
Marlene-Dietrich-Platz 2, Berlin, BE, 10785
  • Potsdamer Platz
    3 min walk
  • Berliner Philharmonie
    4 min walk
  • Tempodrom
    13 min walk
  • Berlin (BER-Brandenburg)
    54 min drive

Room options

Junior Suite

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Twin Beds (Club Access)

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, City View

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Club Access)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds, City View

  • 409 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Suite

  • 1033 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed

  • 743 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Grand Hyatt Berlin

5-star hotel in Mitte
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Hyatt Berlin offers 342 accommodations with MP3 docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Club Olympus Spa & Fitness has 6 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Grand Hyatt Berlin features an indoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 18299 square feet (1700 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a sauna, and a rooftop terrace. Onsite parking is available (surcharge), along with a car charging station.

Grand Hyatt Berlin is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Vox Restaurant - This restaurant specializes in Asian cuisine.
Tizian Restaurant - This restaurant specializes in international cuisine. Open daily.
Vox Restaurant - Onsite bar. Open daily.
1838 Deli - Onsite delicatessen. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Croatian, English, French, German, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (EUR 26 per day)
  • Valet parking on site (EUR 5 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 44 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 1838 Deli
  • Tizian Restaurant
  • Vox Restaurant
  • Vox Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 18,299 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 90 per night
Cribs (infant beds) are available for EUR 45.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 44 per person
  • Self parking fee: EUR 26 per day
  • Valet parking fee: EUR 5 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 45.0 per night
  • Rollaway bed fee: EUR 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years old are allowed in the pool from 10 AM-10 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

Berlin Grand Hyatt
Grand Hyatt Berlin
Grand Hyatt Berlin Hotel
Hyatt Berlin Grand
Berlin Hyatt
Grand Hyatt Berlin Hotel Berlin
Hyatt Berlin
Grand Hyatt Berlin Hotel
Grand Hyatt Berlin Berlin
Grand Hyatt Berlin Hotel Berlin

Grand Hyatt Berlin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 717 out of 1001 reviews" "
Rating 8 - Good. 222 out of 1001 reviews" "
Rating 6 - Okay. 38 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bart

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel experience. Excellent restaurants, very comfortable bed, outstanding gym. Service was excellent. Very positive attitudes from everyone on staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

MARIA EUGENIA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the hotel and it’s amenities! It is very well located in Potsdamerplatz , near to restaurants and shops. Walkable to Brandenburg Gate.
Stayed 4 nights in Sep 2024

10/10 Excellent

KYONG A.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Very good
Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis

Liked: Property conditions & facilities, room comfort
Gym didn’t seem to be exclusive to Grand Hyatt guests meaning the room became overcrowded in the morning. Other than that hotel is well located, rooms are a good size and quiet. Worth a visit.
Stayed 5 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the staff is great. This hotel is a must stay when traveling to Berlin.
Stayed 7 nights in Aug 2024

10/10 Excellent

Graham

Liked: Amenities
Had a great few days in Berlin, Grand Hyatt staff were always friendly and g Helpful
Stayed 2 nights in Aug 2024

8/10 Good

Jung

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Mrs snk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Harbans

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms
Stayed 4 nights in Aug 2024

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a quality hotel at Potsdamer Platz
Great service by the whole team and in particular by the breakfast team led by Timothy and Ngan Vu. Couldn’t do enough for me and the buffet was marvellous. Room (346) was very comfortable and quiet at all times. WiFi was good although aircon could have been stronger given the 32 degree heat outside. Bathroom had a strange layout with both bath and shower next to each other behind a sliding door which was much better than the stupid screens you tend to get in hotels nowadays. Not much privacy to be had though as the bathroom doors (there were 2!) had no locks, the shower door was clear glass and the door to the toilet was only opaque. Fine for me as a solo traveler though. Strange that the wardrobe was in the bathroom area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank, Rye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal property with excellent staff and top notch facilities. No complaints and highly recommended!
Stayed 4 nights in Aug 2024

10/10 Excellent

Katerina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Aminata

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Shazil

Stayed 1 night in Aug 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with courteous and professional staff. Room was large and well stocked with towels and toiletries. The bed was very comfortable. Our only complaint was that the pool was chilly and the jacuzzi was not hot.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cameron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Great location! Great Service! Great Room! Great Breakfast!
Stayed 2 nights in Jul 2024

10/10 Excellent

Judy, Los Gatos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit outdated but everything else was perfect.
Stayed 5 nights in Jul 2024

10/10 Excellent

Al

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay at the Grand Hyatt. The staff, without exception were extremely courteous, helpful, and friendly. We arrived without luggage (which had not made our flight) and the team went out of its way to make and “Emergency Kit” for the two of us. Special shout out to Bellman Jens who went out of his way to take us to a local pharmacy that was about to close, and ensure we got everything we needed. Aside from that, the hotel facilities and rooms were well appointed, clean and in excellent condition. It is also in an excellent location for public transit or walkable touring. Highly recommend this hotel to anyone coming to Berlin.
Stayed 2 nights in Aug 2024

10/10 Excellent

R, Any City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel and staff. The breakfast buffet is amazing. I would recommend this hotel most highly to anyone. Vielen dank for a lovely week stay!
Stayed 7 nights in Jul 2024

10/10 Excellent

Snigdha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 6 nights in Jul 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mollie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest hotels I’ve stayed in. The location is great and the staff was very accommodating. The beds were the most comfortable we had our entire stay in Europe. Highly recommend!
Stayed 2 nights in Jun 2024

2/10 Terrible

Ece

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff service is very poor.
Stayed 2 nights in Jul 2024

10/10 Excellent

Timothy P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024