Holiday Inn Berlin City West, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Berlin City West, an IHG Hotel

Indoor pool
Bar (on property)
Front of property
In-room safe, desk, blackout drapes, soundproofing
Restaurant

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Air conditioning
  • Gym

Explore the area

Map
Rohrdamm 80, Berlin, BE, 13629
  • Schloss Charlottenburg
    6 min drive
  • Messe Berlin
    6 min drive
  • Spandau Citadel
    7 min drive
  • Berlin (BER-Brandenburg)
    32 min drive

Room options

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Double Bed (Additional Living Area)

  • 569 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Berlin City West, an IHG Hotel

4-star Berlin hotel, connected to a rail/subway station in Spandau
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Holiday Inn Berlin City West, an IHG Hotel offers 342 accommodations with safes and complimentary newspapers. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Holiday Wellness. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Holiday Inn Berlin City West, an IHG Hotel features an indoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 16145 square feet (1500 square meters) include conference space. This business-friendly hotel also offers a sauna, spa services, and a terrace. Guests can use the indoor pool and health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Berlin City West, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Holiday Inn Berlin City West, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Pilates classes
  • Sauna
  • Shopping mall
  • TV in common areas
  • Yoga classes

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 16,145 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The property will be renovating from December 9 2024 to December 13 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Berlin City West Holiday Inn
Holiday Inn Berlin City West
Holiday Inn Hotel Berlin City West
Holiday Inn Berlin
Holiday Inn Express Berlin City Centre Hotel Berlin
Holiday Inn Berlin City West Hotel
Berlin Holiday Inn
Holiday Inn Berlin City-West Hotel Berlin

Holiday Inn Berlin City West, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 193 out of 703 reviews" "
Rating 8 - Good. 291 out of 703 reviews" "
Rating 6 - Okay. 127 out of 703 reviews" "
Rating 4 - Poor. 67 out of 703 reviews" "
Rating 2 - Terrible. 25 out of 703 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time at this hotel. Most the staff were fantastic. Only one that was a little unhelpful. The rooms are clean and up to date. The added bonus was the pool. This was great as a time filler when you have a little one. Although I would say that this hotel is definitely aimed a little more to an older crowd. My only negative about the whole experience is the Hotel app itself. I booked this holiday with breakfast but apparently you have to add that on. Just make it better to use.
Stayed 4 nights in Aug 2024

10/10 Excellent

CESAR

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Arkan

Stayed 1 night in Jun 2024

10/10 Excellent

Dylan

Stayed 2 nights in Apr 2024

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Hoshannah

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was very short staffed. The staff was very good, but they were not given good support to do their job.
Stayed 2 nights in Mar 2024

6/10 Okay

Mark

Disliked: Property conditions & facilities, room comfort
Not good room service
Staff were amazing but room service terrible Got awoken at 0920 on a Sunday lay in….worst coffee in the room ever and not enough for the two of us Small rough towels in the bathroon
Stayed 2 nights in Dec 2023

4/10 Poor

Yu Yu

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I am very disappointed in this IHG Hotel. Having stayed in the one in Amsterdam I have such good expectations especially because the staff there were very hospitable. However for Berlin City West, booking via Expedia I am sure that I booked the room with “Breakfast included” and upon checkin the staff said breakfast is not included and I showed him then he agreed, the next morning going for breakfast I was told that I need to buy breakfast which I was shocked because I thought upon checkin the staff fixed it. I went to the reception again and the person said oh I’ve added now. However, on the day of checkout, I was told I need to pay for breakfast for the 3 days. which left me utterly shocked. I said no, I told the person upon checkin but he argued upon which I said I wanted to see the manager. The guy who is the manager came out, he said oh with such low rates you booked breakfast definitely was not included. I booked a month ago, where the rates were low, I didn’t book 2 days prior to check in. The staffs are unfriendly. This is not what I had expected from an IHG Hotel at all. It should be made explicitly clear on Expedia as well as on IHG if or not breakfast is included. Having paid more than fair share of money for something that was said to have been included but was not, this is absolutely ridiculous. I will never stay at this IHG hotel again especially due to the lack of hospitality by the staffs and for not making things perfectly clear instead of the back and forths
Stayed 3 nights in Nov 2023

10/10 Excellent

Khairullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying in this hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Good Hotel - Shame About Reception
Very clean and well maintained. Friendly staff in the restaurant. Reception was understaffed (particularly at peak times) and disorganised - tried to charge me for my stay, despite our having pre-paid and a receipt. Also forgot to pre-book a taxi for me, despite having agreed to do so.
Stayed 3 nights in Jul 2023

10/10 Excellent

les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Milos

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 2 nights in May 2023

8/10 Good

Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Love the coffee station. The gym needs so much more
Stayed 9 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2022

8/10 Good

Ashok

Stayed 6 nights in Sep 2022

8/10 Good

John

Stayed 3 nights in Sep 2022

8/10 Good

ABDELRAHMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jul 2022

8/10 Good

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Lorna

Stayed 2 nights in May 2022

2/10 Terrible

Christiane

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is an hour's schlepp from Berlin centre. Pool was not available - Expedia website had not indicated that their pool was out of use or I would not have opted for the place. Worst of all, the staff was TERRIBLY RUDE!!!! Other guests said so, too. They were not hosts, they were employees whose principle job it seemed to be to make it clear to every one of their 'guests' that theey were unwelcome and a pain!! I have decided that following this experience (and a similar one previously in Baku) I will not be staying again at the Holiday Inn Chain anywhere in the world. If it is a toss-up between that chain and a campsite, campsite wins every time. Dreadful place - spend your money elsewhere, guys!!
Stayed 5 nights in Aug 2021

8/10 Good

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and great
It was nice and helpful
Stayed 4 nights in Sep 2020

6/10 Okay

Ayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as i expected
Upon my arrival I was suprised there is no swimming pool, all other hotels had written that the swimming pools are closed this one didnt have the info. And based on that i booked the place, however hotels.com were helpful in that matter
Stayed 2 nights in Aug 2020

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020