Holiday Inn Express and Suites Potsdam, an IHG Hotel

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December 2024
January 2025

Photo gallery for Holiday Inn Express and Suites Potsdam, an IHG Hotel

Exterior
Point of interest
Standard Room | In-room safe, blackout drapes, soundproofing, iron/ironing board
Exterior
Standard Room, 1 Queen Bed with Sofa bed | Living area | 20-inch flat-screen TV with satellite channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
AM KANAL 15, Potsdam, 14467
  • Museum Barberini
    5 min walk
  • Potsdam Harbour
    8 min walk
  • Potsdam Christmas Market
    10 min walk
  • Berlin (BER-Brandenburg)
    39 min drive

Room options

Standard Room, 1 Queen Bed with Sofa bed

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible Bathtub

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Holiday Inn Express and Suites Potsdam, an IHG Hotel

Potsdam hotel connected to a rail/subway station in Innenstadt
This smoke-free hotel features a snack bar/deli, a business center, and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff are onsite.
Holiday Inn Express and Suites Potsdam, an IHG Hotel offers 198 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 20-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Potsdam hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This hotel offers access to a business center. This Potsdam hotel also offers multilingual staff, tour/ticket assistance, and shopping on site.

Holiday Inn Express and Suites Potsdam, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 10:00 AM on weekdays.

Languages

English, French, German, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends
  • Snack bar/deli

Things to do

  • Shopping

Family friendly

  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Express Suites Potsdam, An Ihg
Holiday Inn Express Suites Potsdam an IHG Hotel
Holiday Inn Express and Suites Potsdam, an IHG Hotel Hotel
Holiday Inn Express and Suites Potsdam, an IHG Hotel Potsdam

Holiday Inn Express and Suites Potsdam, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 206 reviews" "
Rating 8 - Good. 81 out of 206 reviews" "
Rating 6 - Okay. 24 out of 206 reviews" "
Rating 4 - Poor. 6 out of 206 reviews" "
Rating 2 - Terrible. 4 out of 206 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Stayed 2 nights in Jul 2024

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights in Potsdam
Usual standard for Holiday Inn. Staff very helpful and friendly. Clean comfortable room. Spacious. Tea and coffee facilities. Would recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Amber

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 2 nights in Jun 2024

6/10 Okay

William

Liked: Cleanliness
No hot water in afternoon and air conditioning was poor. I was not impressed
Stayed 2 nights in May 2024

10/10 Excellent

Robin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable place. Great location for restaurants and museums and close to train/bus station. My room was very quiet.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rebekah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, very new and clean and the staff were very friendly and helpful and spoke excellent English. The hotel is very close to central Potsdam, not central Berlin as we thought. About a 50 minute train ride to central Berlin. Would definitely recommend this hotel!
Stayed 3 nights in Feb 2024

8/10 Good

Maame Ama

Stayed 3 nights in Dec 2023

8/10 Good

Heba

Stayed 3 nights in Dec 2023

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Close to everything… transportation especially. Breakfast was really good and had many choices.
Stayed 2 nights in Oct 2023

10/10 Excellent

Duncan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff and a good breakfast
Stayed 4 nights in Oct 2023

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff members were very helpful especially “Dirk”. And The air conditioner was not very cooling. The air conditioner broke down at one time.
Stayed 6 nights in Sep 2023

8/10 Good

Michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in central Potsdam
Simple but clean, with a great location. A free breakfast is very welcome. Fast wifi allows for some simple work (the room lacked a bigger table for anything more than a few emails). Would definitely stay again
Stayed 3 nights in Sep 2023

8/10 Good

CARLOS

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place is nice, to far from everyting, no much place to dining or any stores around.
Stayed 2 nights in Jul 2023

6/10 Okay

John

Traveled with partner
Disliked: Cleanliness, staff & service
Bedsheets seemed unchanged and were dirty. Despite the hotel having 200 rooms and being nealry full, there was no housekeeping to change the sheets. IHG rewards are clearly for its shareholders not its guests. Potsdam is a beautiful town but restaurants we visited had really unfriendly service. Few take credit cards, so forget the 21st century, Potsdam should join the 20th century.
Stayed 2 nights in Jul 2023

10/10 Excellent

jabbar, St. Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On our Europe holiday Excellent location and awesome hotels Stay 2 nights and hope coming back again Family trip Shahla and jeyhoon From Edmonton Canada Thanks again for friendly staff
Stayed 1 night in Jun 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Food was amazing and the nice guy at the reception checked me in early after I begged for it . Bless him . Would definitely come back again
Stayed 2 nights in Jun 2023

8/10 Good

Guirguis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is great choice for those who go for business. Clean, quite and close to Potsdam bhf - Breakfast is very good. For sure I will select it again in my next trip to Berlin.
Stayed 7 nights in Feb 2023

8/10 Good

Simon

Stayed 1 night in Oct 2022

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park could have been better had park across the street
Stayed 1 night in Sep 2022

6/10 Okay

Steven

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very clean, staff a little detached, bordering on terse when asked for assistance. On-site parking is inadequate and the breakfast room food area is way too small.
Stayed 12 nights in Aug 2022

2/10 Terrible

moshe

Stayed 4 nights in Sep 2022

4/10 Poor

Wendy M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a pleasurable experience
The two receptionist that we dealt with were not very helpful at all. They couldn’t answer the simplest of questions. They made no effort to make eye contact
Stayed 3 nights in Aug 2022

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute stay over
Friendly & helpful staff. We parked opposite the hotel. Bed was very comfortable & room was clean & modern Shower was extremely good! Breakfast had lots to choose from
Stayed 1 night in Aug 2022