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Hotel Castell

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December 2024
January 2025

Photo gallery for Hotel Castell

Double Room | Living area | TV
Double Room | Hypo-allergenic bedding, blackout drapes, iron/ironing board
Front of property
Exterior
Hypo-allergenic bedding, blackout drapes, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Wielandstrasse 24, Berlin, BE, 10707
  • Kurfürstendamm
    1 min walk
  • Theatre of the West
    16 min walk
  • Kaiser Wilhelm Memorial Church
    18 min walk
  • Berlin (BER-Brandenburg)
    26 min drive

Room options

View all photos for Basic Double room with Shared Toilet

Basic Double room with Shared Toilet | Hypo-allergenic bedding, blackout drapes, iron/ironing board

Basic Double room with Shared Toilet

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, blackout drapes, iron/ironing board

Single Room

  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Living area | TV

Double Room

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Room

Come Inn Berlin Kurfürstendamm

Pet friendly
Free WiFi
Air conditioning
Breakfast available
4.1 out of 5, Very Good, (1003)
The price is $108
per night
$121 total
includes taxes & fees
Jan 1 - Jan 2
Come Inn Berlin Kurfürstendamm

About this property

Hotel Castell

Hotel in Charlottenburg
Tour/ticket assistance, a garden, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Change of towels is available on request.
Hotel Castell offers 30 accommodations with hair dryers and fans. Accommodations offer separate sitting areas and include day beds. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
Hotel Castell features a vending machine, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. This Berlin hotel also offers room service (during limited hours), a front-desk safe, and an elevator.

Hotel Castell is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day)
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 per person

Things to do

  • Designer stores
  • Shopping mall

Family friendly

  • Crib (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • 5 steps to reach entrance
  • Area rugs in room
  • Elevator

More

  • 1 building
  • 4 floors
  • Double-glazed windows
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Day bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 10:00 PM and 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Cribs (infant beds) are available for EUR 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 20 per day (328 ft away)
  • Late check-in fee: EUR 20 for check-in between 10:00 PM and 11:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Castell am Kurfürstendamm
Castell am Kurfürstendamm Berlin
Hotel Castell am Kurfürstendamm
Hotel Castell am Kurfürstendamm Berlin
Castell Berlin
Hotel Castell Berlin
Hotel Castell Hotel
Hotel Castell Berlin
Hotel Castell Hotel Berlin
Hotel Castell am Kurfürstendamm

Hotel Castell Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 293 reviews" "
Rating 8 - Good. 134 out of 293 reviews" "
Rating 6 - Okay. 67 out of 293 reviews" "
Rating 4 - Poor. 25 out of 293 reviews" "
Rating 2 - Terrible. 9 out of 293 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

John S.

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this Hotel!
We stayed here bc of the location. Room was very small and dirty. TV didn't work, so someone tried resetting it for 2 hours. The next day, the janitor "fixed" it but it still didn't work. I tried to unplug it and replug it & the TV just came off its 1mm thick plastic holder. When we notified the old Russian guy at reception, he started yelling and wouldn't stop. He claimed we had done "real damage", he "would call the police", it would take "3 hours to fix". He said there were signs saying "Don't Touch" (there weren't). We left him standing there yelling. The next morning he had calmed down, but when I said I didn't like how he had treated us, he started yelling the same BS. He's at reception all the time, so there's no avoiding him.
Stayed 6 nights in Oct 2023

4/10 Poor

Ticiana

Disliked: Cleanliness
Stayed 6 nights in Jul 2023

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Jun 2023

2/10 Terrible

Stuart

Disliked: Property conditions & facilities, room comfort
Disappointing
No curtain in bedroom window. TV and hairdryer not working. Noise from upstairs apartment bad at night. Felt like a hostel not a hotel. Good location though.
Stayed 4 nights in Jun 2023

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very clean room. Ten minute walk from the old west Berlin centre. Mattress was hard, I found it uncomfortable & difficult to sleep
Stayed 6 nights in May 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place to sleep at night after a while day of walking. The pillows are down which are a plus for me and my neck. Breakfast is good. Location is fantastic a half a block away from big high end shopping and restaurants .
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could leave ZERO stars I would! We checked in on a Sunday afternoon/evening and they put us into a room that was literally IN the lobby. They they started tacking on fees for Berlin City Tax, room key deposit, remote control deposit. We were told there were no other rooms available, even though the screen the woman at the front desk was looking at had plenty of green on it. The next day, while walking around bites started to appear all over my girlfriend which only got worse as the day wore on. The following morning, I woke up and killed three small bugs crawling in the sheets! Each one was filled with blood. We packed up and told the woman at the desk who told us they were mosquito bites. We showed her the bugs in the sheets and she just shrugged at us, then had the audacity to ask “are you checking out?” Of your disgusting, flea bag, bed bug infested motel?! Yes. As soon as humanly possible! A day later and we are covered in red bites. CAdditionally, the room was dirty, the bathroom did not appear to have been cleaned before we checked in, and did I mention the door was literally IN the lobby?!? Don’t be fooled by the pictures online. There were no red towels folded neatly on our bed. Just some dingy white towels that probably haven’t been cleaned since the Potsdam Conference!
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location easy to access the subway and buses plenty of restaurants nearby all top shops nearby good base to set out from

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently situated hotel
The hotel was a good value given the location. We didn't opt for the buffet breakfast on account of the bakeries and Starbucks in the area. The bed wasn't ask that comfy and the walls were pretty thin but luckily the other guests kept pretty quiet.

6/10 Okay

Michael, Out n about

Liked: Cleanliness, room comfort
Good enough
I actually only stayed here because all other hotels were full. It is disgusting how much the prices go up because of a convention in town. A 400 euro per week hotel went up to 1200 for the same crappie room. Anyway Castell was comfy the people nice. The area is good enough I mean if you want the Rolex store or Pravda!!!

2/10 Terrible

Ibrahim, Egypt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A problem
Hi, I am having a real problem here, could not come yesterday in checking time due to personal issue, today I arrived but the hotel sold the room to another guest and refused to let me check in! Please sort this problem, I am staying in the street now and cannot go anywhere! Please get in contact with the hotel order to let me in or refund the amount to me

10/10 Excellent

Flora martinez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cole, USA

Liked: Cleanliness
great price for posh area...
the hotel is older and probably in need of some improvement...but the style is consistent with older European hotels...there is no A/C and the walk from the nearest train station can be long if you are carrying/dragging bags with you (or if the weather is hot)...the area is very nice with all the top fashions shops within easy walking distance...there are numerous cafes and restaurants to choose from, but not much of a nightlife (past 10PM)...overall a great value considering the location as long as you can live without A/C or a lot of amenities that you may get with more current hotels...

6/10 Okay

Catie, Sydney NSW, Australia

Liked: Cleanliness, staff & service, room comfort
No frills hotel in a great location.
This is a pokey, old fashioned, no-nonsense hotel right in the heart of Berlin. My room was clean and comfortable and had a nice outlook onto some trees and ivy. The dining room was light-filled and a decent buffet breakfast available.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

4/10 Poor

Rob, London, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good location dated decor
Although the hotel is in a good location and is close to public transport links to central Berlin it is in need of updating and the decor is a "little tired" . The staff are friendly and the breakfast was ok. The room we were in was next to the reception and was could be noisy at times. The furniture in the room was very basic although the bed was comfortable.

10/10 Excellent

Steve, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness
Great value!
For an inexpensive hotel in a major city, this totally worked for me. Lovely breakfast, pleasant staff. Everything was fine, especially for the low price.

8/10 Good

Verified traveler

Liked: Cleanliness
Castell is a hotel with very solid price/performance ratio. You may be surprised with the reception desk on the 2nd floor or paid wi-fi, but on the other hand the placement of the hotel is very good (the only problem is that the nearest U-station is 5-10 minutes of walk away), it has lot of good restaurants in the walking distance, the staff is rather friendly, and the price for rooms (offseason) is more than acceptable. I've seen more expensive and less comfortable hotels in other European capitals before.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Castell am Kufuerstendamm-bad location
The room had a very bad smell an the hallway smelt even worse, like urine. The hotel made us pay for the internet when all the other hotels on our trip gave it for free. Also, the location was really far from all the main attractions and was a far walk from the most convenient metro stop where most of the lines run through.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our family
I traveled with my three teenage sons. The location was perfect. We felt safe even coming home after midnight. The breakfast spread was delicious , something for everyone. I highly recommend this hotel

8/10 Good

Richard, Norwich, UK

Liked: Cleanliness, staff & service, room comfort
Good value, great location
Hotel provides excellent value for money - right on Ku-dam and good restaurants nearby. Excellent breakfast. Helpful staff. Room was nicely decorated and quiet. True, floor coverings need refreshing and the corridors brightening; given time, that looks as though it will happen.