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Mercure Hotel Berlin Zentrum

3.0 star property

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Bar (on property)
Interior
Bar (on property)
Interior
Superior Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, individually furnished

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Pet friendly

Explore the area

Map
Fuggerstr. 8, Berlin, BE, 10777
  • Zoo Berlin
    ‪14 min walk‬
  • Kurfürstendamm
    ‪14 min walk‬
  • Potsdamer Platz
    ‪5 min drive‬
  • Berlin (BER-Brandenburg)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, individually furnished

Superior Room, 1 Queen Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 Twin Bed

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 1 Double or 2 Twin Beds

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Twin Room, 1 Double or 2 Twin Beds

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, pillowtop beds, in-room safe, individually furnished

Privilege, Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Mercure Hotel Berlin Zentrum

3-star Berlin hotel, connected to a shopping center in Schöneberg
This smoke-free hotel features a bar/lounge, a snack bar/deli, and 24-hour room service. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Mercure Hotel Berlin Zentrum offers 78 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers.

This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Mercure Hotel Berlin Zentrum is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
24-hour room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Berlin Mercure Hotel
Mercure Berlin Zentrum
Mercure Hotel Berlin
Mercure Hotel Berlin Zentrum
Mercure Hotel Zentrum
Scandotel Castor Berlin
Scandotel Castor Hotel Berlin
Mercure Hotel Berlin Zentrum Hotel
Mercure Hotel Berlin Zentrum Berlin
Mercure Hotel Berlin Zentrum Hotel Berlin

Mercure Hotel Berlin Zentrum Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 264 out of 890 reviews
Rating 8 - Good. 449 out of 890 reviews
Rating 6 - Okay. 129 out of 890 reviews
Rating 4 - Poor. 35 out of 890 reviews
Rating 2 - Terrible. 13 out of 890 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

H R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey

Stayed 3 nights in Oct 2024

2/10 Terrible

Peter

No refund no compassion
I was ill and tried to cancel but they kept all my booking no compassion
Stayed 2 nights in Oct 2024

6/10 Okay

andrew

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Desperately needs renovation like the other Mercure just 5 minutes walk away.
Stayed 3 nights in Oct 2024

10/10 Excellent

Randall

Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel John Dauzat

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2024

10/10 Excellent

DuPlessis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and price for Folsom Berlin.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

Scott

I give this property an average rating. It had everything I needed and the price is fair for what I got. Very bare bones service. They are still doing the whole we dont clean your room every day because of Covid thing, which I find irritating. That’s the trend now, I guess.
Stayed 4 nights in Aug 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Disappointing to get single beds after requesting a double one. The single beds kept separating and we nearly fell on the floor until we tied the legs together. Servicing of the room was limited unless a special request was submitted. However the room had good air con, and it was on the shady side of the hotel so out of direct sunlight. Overall quite good.
Stayed 7 nights in Jul 2024

10/10 Excellent

nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, nice and clean and great shower, comfy beds.
Stayed 2 nights in Jul 2024

10/10 Excellent

Erik

Stayed 3 nights in Jun 2024

10/10 Excellent

JAYANTH

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood, very good breakfast. Interiors seemed a little dated.
Stayed 4 nights in May 2024

6/10 Okay

Jacqui

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Yingqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for leisure travellers to Berlin
Stayed 2 nights in Mar 2024

6/10 Okay

M.

Liked: Staff & service
Disliked: Cleanliness
Only the location is great
This wasnt my first stay in this hotel. Location is great. The hotel itself is so so. Nothing extra. Mold in the shower that it rises the question why did i suffer with nail fungus after January stay. Provided shower gel and liquid soap empty, bathroom bin full of trash after previous guest. Asked to store a suitcase for hour or two, that is not a free service anymore. It really is getting ridiculous.
Stayed 3 nights in Mar 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower; helpful staff
Stayed 4 nights in Feb 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

6/10 Okay

M.

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Barry

Traveled with group
Liked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe clean comfortable place to sleep
Nice lodging close to public transportation, friendly reception staff. Elevator is a bit slow though. Room was clean and comfortable.
Stayed 3 nights in May 2023

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, comfortable bed, clean. Great location, near all the Berlin gay clubs and restaurants.
Stayed 4 nights in May 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 4 nights in May 2023