Mercure Hotel MOA Berlin

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Room options

View all photos for Standard Room, 1 Large Twin Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Large Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Queen Bed with Sofa bed

Standard Suite, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Suite, 1 Queen Bed with Sofa bed

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hotel Berlin, Berlin, a member of Radisson Individuals

Spa
Pet friendly
Free WiFi
Air conditioning
4.1 out of 5, Very Good, (1922)
The price is $98
per night
$110 total
includes taxes & fees
Jan 1 - Jan 2
Hotel Berlin, Berlin, a member of Radisson Individuals

About this property

Mercure Hotel MOA Berlin

4-star Berlin hotel, connected to a shopping center in Mitte
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Mercure Hotel MOA Berlin offers 336 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 40 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 80730 square feet (7500 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Mercure Hotel MOA Berlin is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
MOA.EAT - This restaurant serves breakfast, lunch, and dinner.
MOA BAR - This bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Languages

English, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • MOA BAR
  • MOA.EAT

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Hiking/biking trails
  • Shopping mall

Family friendly

  • Free crib
  • Grocery/convenience store
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 40 meeting rooms
  • Computer station
  • Conference center (80,730 square feet of space)
  • Coworking space

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 11 for children
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Berlin Moa
Best Western Hotel Moa Berlin
Best Western Moa Berlin
Best Western Premier Berlin
Mercure Hotel MOA Berlin Hotel
Mercure Hotel MOA Berlin Berlin
Best Western Premier Moa Hotel
Hotel Moa Berlin
Moa Berlin
Moa Hotel Berlin
Mercure Hotel MOA Berlin Hotel Berlin
Mercure Hotel MOA Berlin
Mercure Hotel MOA
Mercure MOA Berlin
Mercure MOA

Mercure Hotel MOA Berlin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1003 reviews" "
Rating 8 - Good. 299 out of 1003 reviews" "
Rating 6 - Okay. 63 out of 1003 reviews" "
Rating 4 - Poor. 16 out of 1003 reviews" "
Rating 2 - Terrible. 8 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Stayed 7 nights in Aug 2024

6/10 Okay

Annette

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was venue of an engineering conference attended by 350 engineers. Nice beautiful atrium. Taxi drop off at side door which is not obvious how to get to reception desk.
Stayed 3 nights in Sep 2024

4/10 Poor

Nizar

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Room was not cleaned although we asked reception ... towels were not delivered although we asked so many time.. hotel is nice but not cozy... reception people are not warm and welcoming...
Stayed 3 nights in Sep 2024

10/10 Excellent

Jana

Stayed 1 night in Aug 2024

10/10 Excellent

Roisin

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was very clean and beds very comfortable
Stayed 5 nights in Aug 2024

8/10 Good

Johan Willem

Stayed 3 nights in Aug 2024

10/10 Excellent

Jim

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bar
Great hotel. Good bar attached and conveniently positioned over a supermarket.
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Krisztina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness, Property condition and facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Phillip

Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Mercure in Berlin. It was convenient to public transportation and met our needs.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in a good location.
Great hotel, very clean and comfortable and high standard of quantity. We had a spacious family room with bunk beds for the kids is a private cubby with sliding door. Breakfast was great. Located outside town but with great transport links with trams and trains a short walk away. There is a grocery store below the hotel and many other shops and malls nearby. We were very happy with the hotel and location and would recommend.
Stayed 8 nights in Jul 2024

10/10 Excellent

Ciarán

Stayed 3 nights in Jul 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Regina

Stayed 1 night in Jul 2024

10/10 Excellent

FAbrice

Stayed 2 nights in Jun 2024

10/10 Excellent

Sin Hang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel with a quiet safe lovely neighbourhood. Recommended
Stayed 5 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

S

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The room was nice and new but the corridors were long and shadowy. It didn't feel safe as anyone from the street can access each floor of the hotel but not corridors with rooms. It seems easy to be followed with little surveillance. Front desk staff were barely responsive to my request for room cleaning when I returned to my room after 6 hours to an uncleaned room, although I hung the appropriate sign on the door. I understand that mistakes happen but the blasé attitude of the front desk staff was unacceptable - no apology and an argument that the cleaning staff were finished their shift in 15 minutes. Really 1 star service.
Stayed 3 nights in Jun 2024

8/10 Good

Gabriele

Stayed 1 night in Jun 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024