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Mercure Hotel & Residenz Checkpoint Charlie

4.0 star property

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Photo gallery for Mercure Hotel & Residenz Checkpoint Charlie

Exterior
Wine bar
View from property
Business center
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar
  • Spa
  • 24/7 front desk

Explore the area

Map
Schuetzenstr. 11, Berlin, BE, 10117
  • Checkpoint Charlie
    ‪4 min walk‬
  • Potsdamer Platz
    ‪17 min walk‬
  • Brandenburg Gate
    ‪4 min drive‬
  • Berlin (BER-Brandenburg)
    ‪42 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms (Sofa)

Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (Sofa)

  • 689 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 Double Bed with Sofa bed

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Double Bed with Sofa bed, Kitchenette

Premium bedding, minibar, in-room safe, desk

Superior Apartment, 1 Double Bed with Sofa bed, Kitchenette

  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, 1 Double Bed (Large)

Premium bedding, minibar, in-room safe, desk

Double Room, 1 Double Bed (Large)

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Double Bed with Sofa bed

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Novotel Berlin Mitte

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1001)
The price is $185
per night
$213 total
includes taxes & fees
Apr 9 - Apr 10
Novotel Berlin Mitte

About this property

Mercure Hotel & Residenz Checkpoint Charlie

4-star hotel in Mitte
This smoke-free hotel features a full-service spa, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, spa services, and a business center. Housekeeping is available on request.
Mercure Hotel & Residenz Checkpoint Charlie offers 117 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna. The spa is open daily.
Mercure Hotel & Residenz Checkpoint Charlie features a full-service spa and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Hotel & Residenz Checkpoint Charlie is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
RELAX- Food, Drinks & You - Onsite wine bar.
Room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 30 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • RELAX- Food, Drinks & You

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • Elevator (35 inch wide door)

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.50 for children
  • Self parking fee: EUR 30 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel & Residenz Checkpoint Charlie Berlin
Mercure Residenz Checkpoint Charlie
Mercure Residenz Checkpoint Charlie Berlin
Mercure Hotel Residenz Checkpoint Charlie Berlin
Mercure Hotel Residenz Checkpoint Charlie
Mercure Hotel Residenz Checkpoint Charlie Berlin
Mercure Hotel Residenz Checkpoint Charlie
Mercure Residenz Checkpoint Charlie Berlin
Mercure Residenz Checkpoint Charlie
Hotel Mercure Hotel & Residenz Checkpoint Charlie Berlin
Berlin Mercure Hotel & Residenz Checkpoint Charlie Hotel
Hotel Mercure Hotel & Residenz Checkpoint Charlie
Mercure Hotel & Residenz Checkpoint Charlie Berlin
Mercure Hotel & Residenz Checkpoint Charlie Hotel
Mercure Hotel & Residenz Checkpoint Charlie Berlin
Mercure Hotel & Residenz Checkpoint Charlie Hotel Berlin

Mercure Hotel & Residenz Checkpoint Charlie Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 641 out of 1002 reviews
Rating 8 - Good. 297 out of 1002 reviews
Rating 6 - Okay. 48 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 3 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient, yet quiet feeling, area.
Stayed 4 nights in Dec 2024

8/10 Good

Blake

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Christian

Stayed 1 night in Dec 2024

8/10 Good

michael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My 3rd time at this hotel and i must say its gone down hill, its clean but the staff are not welcoming atall can not even be bothered to say good morning, having said that the bloke behind the bar was first rate happy and chatty, altho the staff did nothing wrong i think most of them would benefit from a course in customer relations.
Stayed 4 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but extras were expensive
3-night stay for Christmas markets. Hotel was on the whole very good. Can't comment on quality of breakfast as at €50 per couple it was too pricy for us. (A good selection of cafes nearby). Used the hotel bar each night. First night was poor. Bar tender admitted it wasnt his normal shift but couldnt even supply 2 glasses of red wine. Disappointing for a 4* hotel. Following 2 nights much better but still pricey at €35 for 2 glasses of wine (0.2 litre) each. Reception staff helpful and friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mordechai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Kulwinder

Stayed 2 nights in Aug 2024

8/10 Good

Mark

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Mercure Checkpoint Charlie for three days in November, just before the 35th anniversary of the fall of the Berlin Wall. The area is dense with history, much of it dark. Excellent location, walkable, U-bahn, lots of restaurants. Our double room was huge and very well-appointed. Would definitely stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

ABDULRAHMAN

Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and Quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely staff. Really huge room. Very pleasant for a family stay. Good breakfast. Fresh pancakes a huge hit with my son. Bar man lovely and remembered our order every evening. Loved it
Stayed 3 nights in Oct 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very spacious family room, the location was ideal for getting around Berlin and the hotel was very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good but the same every day. It was a nice but oddly laid out suite. The toilet is by the front door which is quite far from the bedroom. Staff was polite but not very helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicolas, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly staff and good breakfast. Location was also great with many attractions within walking distance.
Stayed 3 nights in Oct 2024

8/10 Good

Fiona Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated hotel with helpful staff. The room was lovely and comfortable but I have marked it down slightly because the bedroom was a bit dated. The bathroom, however, was lovely and I am guessing it has been recently updated
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel wes very well placed...close to many attractions. Rooms were clean and very large. Service was prompt and courteous and good breakfast.
Stayed 3 nights in Oct 2024

6/10 Okay

Hieu

Traveled with partner
Disliked: Amenities
Smell from sewer can’t be ignored. The cleaning staff had to open the window every morning to easy the smell which ended up with mosquitoes in the room. The front desk staff were not friendly, not even say hi back when we greeted them.
Stayed 4 nights in Oct 2024

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mads

Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure hotel has many excellent attributes like location. The rooms are very spacious, quiet, clean and well maintained.The staff is friendly. Some negatives: There is pressure to forego the daily housekeeping which seems the usual protocol in Germany. Our previous hotel offered a free drink for each person per skipped night but Mercure only offered 100 points in a hotel system we are not interested in joining. This seems chintzy. In addition our room coffee service was always missing something and we had to go to the front desk to replenish. The final negative was that the breakfast for the two of us was $56! This seemed over the top and we went to a very nice cafe nearby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and location
Stayed 3 nights in Sep 2024

10/10 Excellent

Kalyan, Spartanburg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet
Stayed 1 night in Aug 2024

4/10 Poor

Cheryl

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The furnishings were very dated. The air conditioner did not work at all. The staff gave us a fan, which was nice but inadequate. They said they would have someone check the air conditioning, but nothing changed. This is not up to the standards of other Mercure properties.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cesar Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Muy céntrica y cercana a lugares de interes
Stayed 2 nights in Aug 2024