6/10 Okay
James
Traveled with family
Oct 28, 2024
This was a mixed experience. The first night was very loud because we were on the side next to the elevated train. The next day we found two bugs in our room that looked like cockroaches. We had had enough and asked for a refund for our remaining 2 nights. The staff said it was normal to have bugs in the room and that they come through the open windows. Which seems weird to me because then why wouldn’t they put screens on the windows? But back to the refund, because it was booked through Expedia they said they couldn’t give us a refund. And Expedia was unresponsive - I tried to contact them through the Expedia site but there was no response. We decided to try one more night but we asked to be on the other side of the hotel. Here it was really quiet and all was well. And the breakfast they provide, at a cost, is very good. Scrambled eggs, sliced meats, fresh buns and bread, yoghurt, fruit salad, juice.
James
Stayed 3 nights in Oct 2024