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smartments Berlin City-West

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Lobby lounge
Reception
Terrace/patio
Fridge, microwave, stovetop, dishwasher
Studio XL | 1 bedroom, premium bedding, desk, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Kitchen
  • Outdoor Space
  • Free WiFi
$116
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
Fasanenstraße 2, Berlin, 12043
  • Place, Kurfürstendamm
    ‪7 min walk‬
  • Place, Kaiser Wilhelm Memorial Church
    ‪9 min walk‬
  • Place, Zoo Berlin
    ‪12 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪31 min drive‬

Room options

View all photos for Apartment

Apartment | 1 bedroom, premium bedding, desk, soundproofing

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Studio | 1 bedroom, premium bedding, desk, soundproofing

Studio

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio XL

Studio XL | 1 bedroom, premium bedding, desk, soundproofing

Studio XL

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio S

Studio S | 1 bedroom, premium bedding, desk, soundproofing

Studio S

  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

smartments Berlin City-West

Aparthotel in West Berlin Centre
Express check-in, express check-out, and free WiFi in public areas are available at this smoke-free aparthotel. Other amenities include a vending machine. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find a Smart TV with satellite channels, and other amenities include free WiFi and premium bedding. Weekly housekeeping is available.
Smartments Berlin City-West offers 35 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Berlin aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Smartments Berlin City-West features a terrace, a vending machine, and express check-in. Wireless Internet access is complimentary. This Berlin aparthotel also offers express check-out, an elevator, and a water dispenser.

Smartments Berlin City-West is a smoke-free property.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: EUR 45 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Outdoor areas

  • Terrace

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Smoking not allowed

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Vending machine

Location highlights

  • Near a metro station
  • Near a train station
  • Near a zoo

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 35 units
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that rooms are cleaned every 2 weeks. Additional houskeeping service is available for a surcharge.
Property Registration Number Fasanenstraße 2, 10623 Berlin, DE 303744838, +49 30 526 73 29 0, DG Steinplatz Boardinghouse GmbH

Property is also known as

SMARTments business BERLIN CITY WEST Apartment
SMARTments business Berlin City-West Apartment
SMARTments business City-West Apartment
SMARTments business City-West
SMARTments business BERLIN CITY WEST
SMARTments business Berlin City West
SMARTments business Berlin City-West Berlin
SMARTments business Berlin City-West Aparthotel
SMARTments business Berlin City-West Aparthotel Berlin

Reviews

smartments Berlin City-West Reviews

9.2

Wonderful

9.2/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 26 out of 40 reviews
Rating 8 - Good. 11 out of 40 reviews
Rating 6 - Okay. 1 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

Reviews

10/10 Excellent

Meiqi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Self check-in and check-out, everything was quite good and a short walk to the zoo train station. Good amenities as well with microwave.
Stayed 2 nights in Jun 2025

8/10 Good

Anja

Liked: Cleanliness

Perfect location

Property is perfect, location and condition. However, there was a fire alarm on Saturday morning and the noise signal for the air con was not turned off for the whole weekend. The noise was very annoying and sleep was near impossible. Contacted the property three times but nothing was done. Irritating end to our otherwise great stay.
Stayed 9 nights in Dec 2024

10/10 Excellent

Dwayne

Liked: Cleanliness
Stayed 11 nights in Sep 2024

10/10 Excellent

william

Liked: Cleanliness, room comfort

8 day stay

The check in was self serve and a bit different. The Kitchen was adequate for an extended stay. Location was great for public transportation. You could get new sheets and towels anytime and having a washer dryer in the lower level was a real plus.
Stayed 8 nights in Sep 2024

8/10 Good

Britta

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The apartments are very nice. However, they could not fix the A/C buttons during the 2 1/2 weeks that I stayed there. I had to push the buttons every hour to adjust the temperature. Otherwise, the stay was very nice. The dryer downstairs did not work the second time I had to wash my clothes.
Stayed 17 nights in Jul 2024

10/10 Excellent

John

My stay at Smartments.

Enjoyed staying at this hotel. I liked the location and enjoyed the room’s balcony. Restaurants and public transportation were nearby.
Stayed 7 nights in Jul 2024

10/10 Excellent

Baret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the innovative, affordable, clean and spacious stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay, close to Ku'damm. Absolutely clean, well maintained. And a special thanks to MariaRosa, who looks after the property, very well done, we felt home!
Stayed 5 nights in Jul 2023

8/10 Good

Islam

Stayed 28 nights in Feb 2023

10/10 Excellent

Piera

Stayed 8 nights in Sep 2022

10/10 Excellent

Dwayne

Liked: Cleanliness, room comfort
Very convenient location, just 2 blocks from the U and S lines and grocery store. Felt very safe, good security. I liked having a person on site for assistance. Room was perfect for my 8 day stay. I did not like that there were no sheets on the bed, just a comforter.
Stayed 7 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money, good kitchen, would have liked reading light by the bed.

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

Sehr enttäuschender Aufenthalt

Das Hotel ist leider nicht empfehlenswert. Unbequeme Betten und nicht sauber
Stayed 1 night in Jun 2025

10/10 Excellent

Matthias

Stayed 1 night in Jun 2025

4/10 Poor

Mohamed

Business traveler
Disliked: Cleanliness, room comfort
I liked the kitchenette, but I didn't like how the window cleaners left me room when they entered it while I was away.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Norbert J.

Liked: Cleanliness, property conditions & facilities
Es war alles wirklich gut
Stayed 7 nights in Feb 2025

10/10 Excellent

Osman

Liked: Cleanliness, room comfort

Sakin ve ulaşımı kolay loksayon

Konum olarak konservatuara ve metro istasyonuna çok yakın. Hayvanat bahçesi ve parklar var yakında.
Stayed 7 nights in Jan 2025

10/10 Excellent

Michele

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Angenehm, aber keine Gepäckaufbewahrung

Unterkunft passt für unabhängige und Handy-affine Gäste. Reception ist nicht immer besetzt und man muss sich unter Umständen selbst einchecken. Achtung, es gibt daher KEINE Gepäckaufbewahrung dort und man muss damit rechnen, dass das Zimmer erst ab 15 Uhr bereitsteht. Ich habe vorgängig per E-Mail wegen dem Gepäck gefragt und eine nichtssagende Antwort erhalten mit Verweis auf einen Gepäckaufbewahrungsservice, den es gar nicht in der Nähe dieser Unterkunft gibt. Offensichtlich nur eine vorgefertigte Standardantwort von jemandem ohne lokale Kenntnisse. Tipp: am Bahnhof Zoo gibt es Gepäckschliessfächer.
Stayed 3 nights in Aug 2024

8/10 Good

Thorben Julin

Liked: Cleanliness, room comfort

Fint og centralt

Fint nyt centralt placeret i vest Berlin tæt på Zoologischer med med gode tog forbindelser til det meste af Berlin. Ang placering : mange spisemuligjeder. mange hjemløse omkring banegården, men synes fredelig. Eneste problem var indtjekningen. Og lyset ved senge kræver et redesign.
Stayed 7 nights in Jul 2024

10/10 Excellent

Hossein

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Prof. Sascha

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Super Preis- Leistungsverhältnis!!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Prof. Sascha

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Danke für das tolle Upgrade!!!
Stayed 2 nights in Nov 2023