The Mandala Hotel, a Member of Design Hotels

5.0 star property

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Premium bedding, down comforters, minibar, in-room safe
Studio (Garden) | View from room
Lounge
Executive Suite | Premium bedding, down comforters, minibar, in-room safe
Couples treatment rooms, sauna, steam room, body treatments

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Potsdamer Str. 3, Berlin, BE, 10785
  • Potsdamer Platz
    ‪2 min walk‬
  • Brandenburg Gate
    ‪13 min walk‬
  • Checkpoint Charlie
    ‪16 min walk‬
  • Berlin (BER-Brandenburg)
    ‪37 min drive‬

Room options

Grand Suite

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Management)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Mandala)

  • 915 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Studio (Garden)

  • 431 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

Studio

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Mandala Hotel, a Member of Design Hotels

5-star Berlin hotel, connected to a shopping center in Mitte
2 restaurants, a full-service spa, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
The Mandala Hotel, a Member of Design Hotels offers 158 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels and Netflix. Accommodations at this 5-star hotel have kitchenettes with refrigerators, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

ONO Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
The Mandala Hotel, a Member of Design Hotels features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center, 2 meeting rooms, and limo/town car service. This luxury hotel also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge), along with a car charging station.

The Mandala Hotel, a Member of Design Hotels is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
FACIL - Overlooking the garden, this restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). 2-star Michelin rating.
QIU - This restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Italian, Korean, Portuguese, Russian, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (EUR 25 per day)
  • Covered valet parking on site (EUR 5 per stay)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 38 for adults and EUR 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • FACIL
  • QIU

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Handrails in stairways (37 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 350 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 38 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 150 (one-way)
  • Covered self parking fee: EUR 25.00 per day
  • Covered valet parking fee: EUR 5.00 per stay
  • Rollaway bed fee: EUR 100.0 per night
  • Facilities fee: EUR 20 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel Mandala
Mandala Berlin
Mandala Hotel
Mandala Hotel Berlin
Mandala Hotel Berlin
Mandala Hotel
Mandala Berlin
Hotel The Mandala Hotel Berlin Berlin
Berlin The Mandala Hotel Berlin Hotel
Hotel The Mandala Hotel Berlin
The Mandala Hotel Berlin Berlin
The Mandala Hotel
Mandala
The Mandala Hotel Berlin
The Mandala Hotel, a Member of Design Hotels Hotel
The Mandala Hotel, a Member of Design Hotels Berlin
The Mandala Hotel, a Member of Design Hotels Hotel Berlin

The Mandala Hotel, a Member of Design Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 815 out of 1083 reviews
Rating 8 - Good. 209 out of 1083 reviews
Rating 6 - Okay. 35 out of 1083 reviews
Rating 4 - Poor. 15 out of 1083 reviews
Rating 2 - Terrible. 9 out of 1083 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for the holidays and the trip was perfect. Walking distance to Brandenburg Gate, Potsdamer Place and Unter den Linden, but also great connections by bus and subway right in front of the hotel entrance. All the staff where very nice and the whole trip was perfect. We really enjoyed having a balcony in the city center.

8/10 Good

Biana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite is large and clean. Location is excellent. Wonderful breakfast. I expected that the use of the sauna should be free for the guests of the hotel.
Stayed 13 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 3 nights in Dec 2024

10/10 Excellent

Amelia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, wonderful rooms, staff were perfection, location excellent. Couldn't fault this hotel, it was such a great stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location, hotel staff are amazing, nothing too much trouble
Stayed 1 night in Dec 2024

10/10 Excellent

Loreta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great,the staff is very helpful. I was very surprised how the breakfast box was presented to me. The sandwiches and cookies were not packed, there was no napkin, a bottle of orange juice was simply placed on top of the food. Everything looks unhygienic, it could not be used
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5
5/5. Very clean 5-stae hotel with lots of tech around the experience.
Stayed 6 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel is outstanding. I have stayed at the Ritz Carlton and Grand Hyatt in Berlin but the Mandala is better. Thank you once again for an amazing stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Munir, Houston

Stayed 3 nights in Nov 2024

8/10 Good

Adrian, Tilehurst

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and welcoming
Stayed 3 nights in Nov 2024

10/10 Excellent

Samuul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Only slight negative was the temperature in the room which was warm for us and no clear way to control that.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ms S A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay at The beautiful Mandala Hotel!
What a beautiful hotel! Also very centrally located. The suite we stayed in was very clean, modern and spacious. Bathroom was amazing, with separate bath and shower. There was loads of storage space so you could keep everywhere looking tidy. They had the best hotel hairdryer I ever tried! Even had a kitchen area with fridge. There was a lovely balcony looking over a central area. The beds were extremely comfortable and they had an extensive pillow menu. This hotel definitely lives up to its 5 star rating. Could not fault anything. Would absolutely recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthias

Liked: Staff & service, property conditions & facilities
Great
Stayed 4 nights in Oct 2024

8/10 Good

Dana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Yousef was super helpful! Lovely room. Area is a good transport hub but has few great dining options.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristal

Stayed 3 nights in Sep 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing , it's our 7th time and we really enjoy it there, the breakfast there is the highlight of the place and the facil restaurant in the evening.
Stayed 4 nights in Oct 2024

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Surabhi, Bellevue

Stayed 2 nights in Sep 2024

8/10 Good

Thad

Stayed 1 night in Sep 2024

10/10 Excellent

Joseph L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gerayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spacious room. Very friendly staff. Close to major train stations. Restaurants and shopping close by.
Stayed 5 nights in Sep 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. In the center of everything. Will return!
Stayed 3 nights in Oct 2024

8/10 Good

Erika

Liked: Staff & service, property conditions & facilities
It’s was nice I would stay again
Stayed 2 nights in Sep 2024