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The Ritz-Carlton, Berlin

5.0 star property

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Photo gallery for The Ritz-Carlton, Berlin

Lobby
2 restaurants, breakfast, lunch, dinner served; German cuisine
2 restaurants, breakfast, lunch, dinner served; German cuisine
Bar (on property)
Front of property - evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Spa
  • Parking available

Explore the area

Map
Potsdamer Platz 3, Berlin, BE, 10785
  • Potsdamer Platz
    ‪4 min walk‬
  • Brandenburg Gate
    ‪10 min walk‬
  • Checkpoint Charlie
    ‪15 min walk‬
  • Berlin (BER-Brandenburg)
    ‪42 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Suite, 1 Bedroom, Non Smoking

  • 700 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Corner)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking (Corner)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed, Non Smoking

  • 441 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Twin Beds, Non Smoking

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 Bedroom, Non Smoking

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Corner

Junior Suite, 1 Bedroom, Corner | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 Bedroom, Corner

  • 611 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (Carlton)

Club Suite, 1 Bedroom, Non Smoking (Carlton) | Living area | 32-inch flat-screen TV with satellite channels, TV, iPod dock

Club Suite, 1 Bedroom, Non Smoking (Carlton)

  • 1130 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse, Multiple Beds (Ritz-Carlton,Club Lounge Access)

Penthouse, Multiple Beds (Ritz-Carlton,Club Lounge Access) | Living area | 32-inch flat-screen TV with satellite channels, TV, iPod dock

Penthouse, Multiple Beds (Ritz-Carlton,Club Lounge Access)

  • 3068 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Murphy Bed

View all photos for Club Suite, Multiple Beds (Club Lounge Access,Skyline View)

Club Suite, Multiple Beds (Club Lounge Access,Skyline View) | Living area | 32-inch flat-screen TV with satellite channels, TV, iPod dock

Club Suite, Multiple Beds (Club Lounge Access,Skyline View)

  • 1130 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

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About this property

The Ritz-Carlton, Berlin

5-star hotel in Mitte
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Ritz-Carlton, Berlin offers 303 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to an indoor pool, The Ritz-Carlton, Berlin provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 19375 square feet (1800 square meters) include conference space. This Art Deco hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

The Ritz-Carlton, Berlin is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM.
POTS - This restaurant specializes in German cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
The Lounge - Onsite café. Open daily.
The Curtain Club - This bar specializes in international cuisine. Open daily.
Club Level - Onsite restaurant. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (EUR 50 per day; includes in/out privileges)
  • Valet parking on site (EUR 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 55 for adults and EUR 19 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Club Level
  • POTS
  • The Curtain Club
  • The Lounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19,375 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 19 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 26 2025 to March 2 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 55 for adults and EUR 19 for children
  • Self parking fee: EUR 50 per day (in/out privileges)
  • Valet parking fee: EUR 50 per day (in/out privileges)
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Berlin Ritz Carlton
Ritz Carlton Berlin
Ritz Carlton Hotel Berlin
Ritz Carlton Berlin Hotel
Ritz-Carlton Berlin Hotel
Ritz-Carlton Berlin
The Ritz Carlton Berlin
The Ritz-Carlton, Berlin Hotel
The Ritz-Carlton, Berlin Berlin
The Ritz-Carlton, Berlin Hotel Berlin

The Ritz-Carlton, Berlin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 790 out of 1001 reviews
Rating 8 - Good. 150 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Gilbert A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Surprising Let Down from the Ritz
Booked a junior suite that indicated it slept 3. Upon inspection of the room, it was clear that there was a mistake. There was only one bed and for a junior suite, it was quite small. We contacted reception and a roll bed was set up in the corner of the room. This was okay for our needs but seems to me that if a room can be booked for three people, a single bed/bedroom is inadequate and for the price, it was a bit disappointing to say the least.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
As you'd expect the Ritz was a lovely place to stay. We particularly liked the quiet rooms, the excellent bathrooms and the wonderfully comfortable beds. The food and drink is very expensive but we enjoyed the bar food in the Curtain Club on the whole. The staff were all extremely courteous and helpful but numerous small errors occurred with food orders and the bill which we found surprising given the reputation of a hotel like this. It's pretty easy to get around Berlin from here. It is very walkable and we used the trains/underground a lot (though it took us a while to figure them out and signage isn't always obvious). We enjoyed the Gendarmenmarkt on Bebelplatz and the Neues Museum but Spandau and its Christmas market was disappointing. And so few authentic German cafes - I thought I'd be having kaffee und kuchen all day but sadly did not.
Stayed 3 nights in Nov 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and value for money.
The location of the hotel is excellent, just short walk to Mall of Berlin. The hotel is in great condition, as expected of a Ritz hotel. Staff are all great and well trained. Highly recommended for comfort and luxury.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mark

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in the world
Amazing Hotel . One of the best in the world. I was greeted by my name and the hotel and room was beautiful. Thank you to an amazing staff.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ejeni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was amazing. We had two rooms one for our teenage boys and one for us. The staff was overly accommodating as they gave us two rooms next to each other. The property is well maintained, centrally located, and within walking distance to the Brandenburg gate.

10/10 Excellent

yehezkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Pippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Wonderful
Wonderful atmosphere, wonderful room, wonderful staff, wonderful service.....simply wonderful!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sean, Tinton Falls

Liked: Cleanliness, amenities, property conditions & facilities
Great location on Potsdamer Platz. Very easy to get to and from and the hotel and staff are lovely. Would recommend!
Stayed 5 nights in Nov 2024

6/10 Okay

Peyman

Traveled with family
Liked: Staff & service, amenities
The staff were wonderful but it was very average. Not what you expect from the Ritz.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jingbo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Zairen

Na
Stayed 2 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The doorman greets you saying “welcome home,” and it is so true. Warm, wonderful people; beautiful, clean rooms; cozy comfortable bed; delicious, delectable food and drink. Perfect place to visit for the Berlin Marathon or any excuse.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ephantus

Stayed 5 nights in Sep 2024

10/10 Excellent

Peter

Stayed 3 nights in Aug 2024

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
My stay was great. The room was spacious and comfortable. The staff was great and even got my laundry cleaned and dropped back to my room same day. Which I appreciated as I checked out the following day.
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under staffed in the evenings. We arrived after 11 pm the day we checked in as we had traveled all day from another country. There was only one person at the front desk and no door men to help with luggage. Other than that it was very good
Stayed 3 nights in Aug 2024

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, room comfort
I liked it.
This is a very nice hotel. The location is more or less ideal. The staff are super helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property exudes our expectation.The staff specially the bell service is excellent. The people that handle our checkin,dining and checkout is superb.we will comeback again❤️
Stayed 3 nights in Jul 2024

10/10 Excellent

michael, Danvers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very very good hotel. right in downtown berlin. train station accross the street from hotel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Lisa

Stayed 4 nights in Jul 2024