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Wyndham Berlin Excelsior

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January 2025

Photo gallery for Wyndham Berlin Excelsior

Property entrance
Living area
Reception
Lobby sitting area
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet friendly
  • Gym
  • Parking available
  • Housekeeping
  • Laundry
  • Restaurant

Explore the area

Map
Hardenbergstr. 14, Berlin, BE, 10623
  • Theatre of the West
    5 min walk
  • Kurfürstendamm
    8 min walk
  • Kaiser Wilhelm Memorial Church
    9 min walk
  • Berlin (BER-Brandenburg)
    36 min drive

Room options

Similar properties

Reception

Mercure Hotel MOA Berlin

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1118)
The price is $160
per night
$180 total
includes taxes & fees
Dec 12 - Dec 13
Mercure Hotel MOA Berlin

About this property

Wyndham Berlin Excelsior

Hotel in Charlottenburg
A restaurant, a fitness center, and self parking are available at this hotel. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Wyndham Berlin Excelsior offers 316 accommodations. Beds feature premium bedding. Business-friendly amenities include safes and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. This Berlin hotel also offers a fitness center, a garden, and coffee/tea in a common area. Onsite parking is available (surcharge), along with a car charging station.
FRANKE - This brasserie specializes in Fusion cuisine.

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (surcharge; includes in/out privileges)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • FRANKE

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Towels provided

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Early check-in subject to availability
Early check-in fee: EUR 15.00
Late check-in subject to availability
Express check-in available

Check-out

Late check-out subject to availability
Late check-out fee: EUR 50.00
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per day
  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Berlin Excelsior
Berlin Wyndham Excelsior
Excelsior Berlin
Excelsior Wyndham Berlin
Wyndham Berlin
Wyndham Berlin Excelsior
Wyndham Excelsior
Wyndham Excelsior Berlin
Wyndham Excelsior Hotel
Wyndham Excelsior Hotel Berlin
Wyndham Berlin Excelsior Hotel
Wyndham Berlin Excelsior Hotel
Wyndham Berlin Excelsior Berlin
Wyndham Berlin Excelsior Hotel Berlin

Wyndham Berlin Excelsior Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 207 out of 998 reviews" "
Rating 8 - Good. 449 out of 998 reviews" "
Rating 6 - Okay. 234 out of 998 reviews" "
Rating 4 - Poor. 77 out of 998 reviews" "
Rating 2 - Terrible. 31 out of 998 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Ilse

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Furniture is aged and lighting in the room is dim.
Stayed 1 night in Oct 2018

8/10 Good

Marie Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days in Berlin
We enjoyed our second stay at this hotel. We selected this hotel as it has parking and is at a great location for us. The hotel was very comfortable and staff were friendly, and the breakfast was good. Close to the underground, shopping and sights.
Stayed 4 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was old and outdated. Carpets were in terrible condition, so was the bathrooms.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Location was good with easy access to S bahn and U bahn. Rooms were poorly maintained and were not very clean. Cramped quarters but adequate is not planning on staying in the room for any extended time. Air conditioning did not work but windows would open. Staff unresponsive to requests on multiple occasions.
Stayed 4 nights in Oct 2018

6/10 Okay

Ben, Virginia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice hotel and lobby, helpful staff. Close location to the zoo and other activities. Food in the hotel restaurant was average but there's a lot of good restaurants and cafe's within walking distance. Free wifi. Hotel has A/C in the rooms HOWEVER we left it running our whole trip and it didn't get any cooler than around 75F. Room was small but that was expected. Overall somewhat average hotel, not a bad place to stay
Stayed 3 nights in Sep 2018

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
The main problem I had with this hotel was that the room is old and not clean. There were hairs on the bed, making you wonder if they changed the sheets at all. And the toilet seat was dirty. Otherwise the location is convenient and price is reasonable.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Great location, ok rooms, breakfast chaotic not enough servers to clear off tables
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room bed was comfortable
Stayed 2 nights in May 2018

8/10 Good

Piers, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few minutes walk from the zoo and a train station.
Breakfast was good. Short walk to local public transport and also the zoo. Really easy to get to from the airport by train, no changes required and frequent trains. Did have to ask twice to get our curtains repaired by overall a pleasant, value for money experience
Stayed 2 nights in Apr 2018

8/10 Good

leah, dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and hospitable
Our hotel stay over all is comfortable. We had a restful stay in there after a day of visiting Berlin City. The breakfast was superb! The staff were friendly and hospitable to us which is a very good plus for Asians like us. I would recommend this place to friends!
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff. Good choice of breakfast foods. Only thing I did not like was the liquid soap and the milk creamer.
Stayed 3 nights in Mar 2018

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On check in we had a bit of a problem with our room- we paid for one double bed, we get two singles. After I get down to the receptionist and ask why she said- I thought you two singles womens so I give you two single beds. ???? But next morning after second complaint we received nice, spacious room with one double bed on a first floor. Bar area very well decorated- Andy at the bar was serving great cocktails.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff breakfast location great!!
Nice clean hotel next to transport links. Lovely breakfast and friendly staff.
Stayed 2 nights in Feb 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Myra, Glasgow

Now just an average hotel
Stayed in this hotel over the years and hoped it had not changed but it had. Look is same but check in was very matter of fact and not as welcoming as expected - no information as to breakfast times / restaurant etc ? As out flight had been delayed and we were late arriving we ate in hotel restaurant Franke which was excellent - staff and food were good. On leaving restaurant I asked reception if we could have an iron and they phoned housekeeping and ordered - after an hour I called reception which kept going to engaged - i even tried to call from my mobile with constantly engaged - same with house keeping so next morning I asked again at reception and was told they would check - when I went back the sale lade advised that they only had one iron and that they could not find it therefore it was unlikely they could provide ? on returning to our room the iron and ironing board was in our room - no explanation Wi Fi was very poor constantly cutting out Breakfast staff were good and friendly however the variation of options were not as before which is a great pity as it used to be first class. Scabbled egg was very rubbery and tasteless Sorry but very disappointing overall
Stayed 3 nights in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here unless it’s all you can afford
Hotel is filthy and old, with rude staff on the counter and people loitering all throughout, including right outside of your room. We booked a superior room and once we got in realised there must have been a mistake as our room was a dump. Tiny, no where near the size listed on the Expedia website. The carpet in the room was heavily stained; it looked like someone had recently vomited down the side of our bed. There was not enough room for my partner and I to both open our suitcases. We called reception to ask about the room and see if another was available, the staff weee rude and useless. No help at all. I asked if theee were any upgrades available as we had booked for 4 nights. She said flat no, though when I checked the website and Expedia there were better rooms available right throughout our stay. We stayed one night and left. It was hot and noisy, unclean and we felt uncomfortable there. Even the breakfast wasn’t good. They would not refund me my 3 nights I was not prepared to stay and said I had to go through Expedia for my refund. What a waste of time and holiday ruiner.
Stayed 4 nights in Feb 2018

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Nice hotel. Clean. Wood floors which is always a plus for me.
Stayed 3 nights in Jan 2018

8/10 Good

Ludmila

Liked: Staff & service, property conditions & facilities, room comfort
Good service, we got the room in 10 o'clock.
Stayed 4 nights in Dec 2017

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Room comfort
Okay hotel, but not my level of comfort
First impression was carpets were very stained in the hallways. The room was clean and okay, but the air conditioning was weak, and at best, lowered it only to the mid to high 70s. Too hot to sleep with the duvet, and when I asked for a plain sheet, was told they have none. Also, no washcloths. The bathroom was tiny, and difficult to maneuver on the toilet, and a tub with only a half glass panel was tedious to shower using the hand shower provided.on the plus side, the fresh exotic lemonade blends in the lobby were wonderful.
Stayed 4 nights in Aug 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
A reservation is not guaranteed.
It was raining very hard the night we arrived at the hotel. To our surprise the gentleman at the customer front desk told us that all the room has been sold out because of the raining weather. They almost sent us to different hotel at 12 midnight.
Stayed 1 night in Jun 2017

8/10 Good

Marion, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel, walking distance to Ku'dam.
I spent 3 comfortable nights at the Wyndham Excelsior at the end of May. It was good value for the price.
Stayed 3 nights in May 2017