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Best Western Plus Hotel Bern

4.0 star property

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Photo gallery for Best Western Plus Hotel Bern

Terrace/patio
In-room safe, blackout drapes, free cribs/infant beds, free WiFi
In-room safe, blackout drapes, free cribs/infant beds, free WiFi
Front of property
Rooftop bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Zeughausgasse 9, Bern, BE, 3011
  • Federal Palace
    ‪6 min walk‬
  • Bern Rose Garden
    ‪20 min walk‬
  • Wankdorf Stadium
    ‪5 min drive‬
  • Bern (BRN-Belp)
    ‪24 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed)

Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed) | Private kitchenette | Fridge, espresso maker

Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Refrigerator (with Sofabed)

Suite, 1 Double Bed, Refrigerator (with Sofabed) | In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Suite, 1 Double Bed, Refrigerator (with Sofabed)

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Annex Building (Boutique Room)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed, Annex Building (Boutique Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed)

Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed) | In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds) | In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus Hotel Bern

4-star Bern hotel, connected to a shopping center in Old City of Bern
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space.
Best Western Plus Hotel Bern offers 116 air-conditioned accommodations with espresso makers and safes. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Bern hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 7 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 8611 square feet (800 square meters) include a conference center. This Bern hotel also offers a terrace, multilingual staff, and complimentary newspapers in the lobby.

Best Western Plus Hotel Bern is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Volkshaus 1914 - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Attikabar - Onsite rooftop bar. Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 24.90 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Attikabar
  • Volkshaus 1914

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (8,611 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Built in 1914
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 22 per person
  • Nearby parking fee: CHF 24.90 per day (2297 ft away)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Best Western Hotelbern
Best Western Hotelbern Bern
Best Western Hotelbern Hotel
Best Western Hotelbern Hotel Bern
Best Western Hotelbern
Best Western Plus Bern Bern
Best Western Plus Hotel Bern Bern
Best Western Plus Hotel Bern Hotel
Best Western Plus Hotel Bern Hotel Bern

Best Western Plus Hotel Bern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 342 out of 496 reviews
Rating 8 - Good. 118 out of 496 reviews
Rating 6 - Okay. 27 out of 496 reviews
Rating 4 - Poor. 3 out of 496 reviews
Rating 2 - Terrible. 6 out of 496 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and newly renovated rooms. Very clean. Central
Stayed 3 nights in Dec 2024

8/10 Good

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Bern stay
The hotel is fine, very conveniently located. One thing that is not true is the parking - they do not have one. We did have an issue with hot water for 5 days in a row. They finally fixed that problem, but not the water pressure, which is almost non existent. They did give us free breakfast and took one night off the bill
Stayed 6 nights in Dec 2024

10/10 Excellent

Lizhong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay overall. Convenient to everything and super nice staffs
Stayed 2 nights in Dec 2024

10/10 Excellent

Weiqing

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location, clean & helpful staff. room is quite small thou
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay in the Heart of Bern
I thoroughly enjoyed my stay at the Best Western Plus Hotel Bern! The room was clean, comfortable, and well-equipped, with a cozy bed and plenty of storage space for clothing. The location couldn’t have been better—right in the heart of Bern's charming Old City, making it easy to explore all the sights. The breakfasts were excellent, offering a variety of delicious options to start the day. The staff were friendly and always ready to help. I highly recommend this hotel to anyone visiting Bern—you won’t be disappointed!
Stayed 6 nights in Dec 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, room comfort
Really good visit
The Best Western brand name attracted me to this hotel. Finding the brand name from the street was a bit tricky. One this was sorted out, my stay was super.
Stayed 3 nights in Dec 2024

10/10 Excellent

Martin

Stayed 4 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully modern, updated historic hotel, close to all central Bern sites. Friendly, helpful staff. Excellent restaurant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Zhe

Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our stay in Bern. Very convenient for walking to all of the sites and museums we wanted to see. Parking at Metro was convenient and undercover. The area had had a deluge of snow before our arrival so any street parking was not possible. I would suggest booking dinner in advance as is was quite difficult getting in at the better restaurants in the area
Stayed 2 nights in Nov 2024

10/10 Excellent

Austin

Stayed 3 nights in Nov 2024

10/10 Excellent

Kitty

The first thing we figured out when we got there was that we did not have the right electrical adapters. Management provided us with two and only asked that we turned them back in when we checked out. Who does that nowadays! The desk was helpful and friendly at every turn. The area was great as well. The is a market just doors down from the hotel and you can get almost anything you could need there.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sean

Traveled with partner
Liked: Amenities
Very central location with nice breakfast to start our day.
Stayed 2 nights in Oct 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatrooftop bar, clean hotel in heart of old town
Beautiful hotel in the heart of old town Bern with easy walk to train station with luggage. Nice clean rooms - whole hotel seemed very clean and quiet. We really enjoyed the rooftop bar - views were amazing (part of the reason I booked this place). Great breakfast. I would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Slava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place
Amazing hotel!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Archil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jocelyn

Stayed 3 nights in Sep 2024

10/10 Excellent

Decio, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karl, Port moody

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: Perfect for walking to all thw sites. Nunerius restaurants and cafes within a very shirt walk. Room: Clean and perfect for a short stay. Staff: Very nice and helpful. Parkingbis off site but only a short walk away.
Stayed 2 nights in Sep 2024

10/10 Excellent

Johanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would come back again.
We had a wonderful time at this hotel. The restaurant was very good and located in the same hotel. We even got a free room upgrade and enjoyed the extra space.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mehnoosh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very nice hotel. Beautiful rooftop and very helpful staff. Close to train station and all the tourists attractions. Highly recommend this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carolisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean, everything was good.
Stayed 2 nights in Sep 2024