Best Western Plus Hotel Bern

4.0 star property

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Photo gallery for Best Western Plus Hotel Bern

Terrace/patio
Rooftop bar
Lobby
Front of property
In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
$222
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
Zeughausgasse 9, Bern, BE, 3011
  • Place, Federal Palace
    ‪3 min walk‬
  • Place, Berner Munster
    ‪6 min walk‬
  • Place, Kursaal Bern
    ‪6 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪16 min drive‬

Room options

Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

9.4 out of 10
Exceptional
(61 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(14 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed)

  • 463 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Double Bed, Annex Building (Boutique Room)

9.2 out of 10
Wonderful
(7 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Plus Hotel Bern

4-star Bern hotel, connected to a shopping center in Old City of Bern
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space.
Best Western Plus Hotel Bern offers 116 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Bern hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 7 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 8611 square feet (800 square meters) include a conference center. This Bern hotel also offers a terrace, multilingual staff, and complimentary newspapers in the lobby.

Best Western Plus Hotel Bern is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Volkshaus 1914 - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Attikabar - Onsite rooftop bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 24.90 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Attikabar
  • Volkshaus 1914

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (8,611 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Built in 1914
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 22 per person
  • Nearby parking fee: CHF 24.90 per day (2297 ft away)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Best Western Hotelbern
Best Western Hotelbern Bern
Best Western Hotelbern Hotel
Best Western Hotelbern Hotel Bern
Best Western Hotelbern
Best Western Plus Bern Bern
Best Western Plus Hotel Bern Bern
Best Western Plus Hotel Bern Hotel
Best Western Plus Hotel Bern Hotel Bern

Reviews

Best Western Plus Hotel Bern Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 423 out of 614 reviews
Rating 8 - Good. 149 out of 614 reviews
Rating 6 - Okay. 32 out of 614 reviews
Rating 4 - Poor. 3 out of 614 reviews
Rating 2 - Terrible. 7 out of 614 reviews

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Great location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Clea, comfortable and excellent location.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The team was so kind and they were able to get us in earlier than anticipated for check in!
Stayed 1 night in Aug 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Baltazar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We had a large room for three people. Nice room amenities.
Stayed 2 nights in Aug 2025

8/10 Good

John a

Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location in city of Bern. Wonderful hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

mahadev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Frank

Stayed 2 nights in Jun 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and nice clean room. Lots of shops and restaurants and sights within easy walking distance. Great gym for use through an agreement with the hotel around the corner. My only disappointment was I arrived on a Sunday and the hotel restaurant and rooftop bar which looks like fun was closed on Sundays.
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for old town touring.

Perfect location for touring 8 minute walk to the train station 3 minutes to the bus stop. Helpful staff comfortable stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel right in the centre of Bern. A very nice room and good facilities
Stayed 2 nights in Jul 2025

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room other than location of room. Window into a middle tunnel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nian

Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place had air conditioning which in Switzerland is rare. During their summer heatwave we felt comfortable here
Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very quiet rooms. Would most def recommend and stay there again
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole

Stayed 4 nights in Jun 2025

10/10 Excellent

ERIKA, Lake Elsinore

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I had a great stay in Best Western Plus Hotel Bern. Everything was great- clean room, bathroom was roomy, plenty of closet space, central location and the staff was awesome. We also enjoyed the morning breakfast. The hotel has a roof bar with beautiful Mountain Views.
Stayed 3 nights in Jun 2025

10/10 Excellent

ERIKA, Lake Elsinore

Stayed 3 nights in Jun 2025

10/10 Excellent

Shen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel for two nights. It is close to everything. The most important thing was the room has AC which is not every hotel has in Bern.
Stayed 2 nights in Jun 2025

10/10 Excellent

Haleh

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and close to everything
Stayed 2 nights in Jun 2025

10/10 Excellent

Mira

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean and a great location close to restaurants, sights and transport.
Stayed 2 nights in Jun 2025