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Hotel Restaurant Goldener Schlüssel Bern

3.0 star property

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Photo gallery for Hotel Restaurant Goldener Schlüssel Bern

Terrace/patio
Reception hall
Balcony
Comfort Room | Terrace/patio
Comfort Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Pet friendly
  • Free WiFi

Explore the area

Map
Rathausgasse 72, Bern, BE, 3011
  • Federal Palace
    ‪6 min walk‬
  • Bern Rose Garden
    ‪18 min walk‬
  • Wankdorf Stadium
    ‪7 min drive‬
  • Bern (BRN-Belp)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room

  • City view
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Triple Room

  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Economy Single Room

Economy Single Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Economy Single Room

  • City view
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Single Room

  • City view
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Comfort Room

  • City view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Family Room

  • City view
  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Economy Double Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Economy Double Room

  • City view
  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Restaurant Goldener Schlüssel Bern

3-star hotel in Old City of Bern
This smoke-free hotel features a restaurant, self parking, and free use of bicycles. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite.
Hotel Restaurant Goldener Schlüssel Bern offers 34 accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Bern hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Bern hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Hotel Restaurant Goldener Schlüssel Bern is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Restaurant - Onsite restaurant.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 22.50 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 22.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Restaurant Goldener Schlüssel
Hotel Restaurant Goldener Schlüssel Bern
Restaurant Goldener Schlüssel
Restaurant Goldener Schlüssel Bern
Hotel Restaurant Goldener Schlüssel Bern Bern
Hotel Restaurant Goldener Schlüssel Bern Hotel
Hotel Restaurant Goldener Schlüssel Bern Hotel Bern

Hotel Restaurant Goldener Schlüssel Bern Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 183 out of 566 reviews
Rating 8 - Good. 249 out of 566 reviews
Rating 6 - Okay. 94 out of 566 reviews
Rating 4 - Poor. 29 out of 566 reviews
Rating 2 - Terrible. 11 out of 566 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Stayed 1 night in Oct 2024

8/10 Good

Judy, Granby

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location but a very plain room. Breakfast was meager; the only eggs were hard-boiled and it seemed they kept running out of certain items like the mixed fruit.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Great located! The staff is friendly and helpful. Walking district to the train station (20 minutes). Close to restaurants and shops. Felt very safe during the day and night.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2024

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well located and you can walk to all attractions in Bern.
Stayed 2 nights in Sep 2024

10/10 Excellent

Unja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and kind staff. The only negative was the EDM blasting from Friday night until 3 am Saturday. In contrast, Sunday night was VERY quiet and serene!
Stayed 4 nights in Sep 2024

10/10 Excellent

Nigel

Liked: Staff & service, property conditions & facilities
Excellent hotel right in the heart of old town Bern
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right in the center of action. We found parking 5 minutes away. The manager/owner was really nice talking to us.
Stayed 1 night in Sep 2024

8/10 Good

Maria Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay however no air conditioning which made it difficult to rest well at night. Excellent location.
Stayed 3 nights in Aug 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot in summer
This hotel is in a great neighborhood. So easy to walk around town and get to the train station. It was clean and they are eco friendly. My only complaint was it was so hot and they don’t have air conditioning. They provide small cooler that just made it muggy. I’m sure it’s great if it’s not the middle of summer. I would stay again any other months.
Stayed 4 nights in Jul 2024

8/10 Good

Gregory

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location of this property right in the middle of the Old Town (Altstadt). The young girl at reception was very friendly and helpful as was the young girl at breakfast. Loved that beakfast was included and it was delicious.
Stayed 2 nights in Jul 2024

8/10 Good

Patrick, Kelowna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel/restaurant, enjoyed our stay. However, the pillows are terrible! They need to be replaced.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anaram

Stayed 1 night in Jul 2024

8/10 Good

Melodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, once I got there. Because its a small town, no car, one way street kind of place - Not too GPS friendly, its a little hard to find. Theres a couple of parking garages if you have a car. Make sure they communicate precisely which one gives you their hotel discount and how to get to it. Pain in the neck to park, walk back, go get your car to load up- the the little town of Bern is cute and the hotel was fine other than that.
Stayed 1 night in Jun 2024

10/10 Excellent

Angelica, Torrance

Stayed 1 night in Jun 2024

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, especially if you are not encumbered by arriving in a car. Unique!
Stayed 2 nights in May 2024

6/10 Okay

reynaldo

Traveled with family
Liked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located hotel
Centrally located hotel. Nice spacious room. Nice breakfast provided in morning. The restaurant is also open in the evening and the food was excellent. Lots of restaurants and shopping in the area.
Stayed 3 nights in Jun 2024

8/10 Good

Dagmar

Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Switzerland with Friends
Hotel was amazing. Perfect location and the area is amazing. Hotel staff were helpful. Wish we could have spent more time in Bern.
Stayed 2 nights in Jun 2024

8/10 Good

Rommel, New Hudson

Traveled with partner
Liked: Staff & service
Good location
Stayed 1 night in May 2024

10/10 Excellent

Jim

Great location
Stayed 1 night in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Spacious room, comfortable bed, nice terrace. Weirdly translucent bathroom walls. Great location in the old town but still quiet at night. Get to the breakfast long before it closes because they run out of stuff.
Stayed 2 nights in May 2024

4/10 Poor

Monica

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel was very noisy and it was not comfortable
Stayed 2 nights in May 2024