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Novotel Bern Expo

4.0 star property

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Photo gallery for Novotel Bern Expo

Exterior
Lobby sitting area
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • Air conditioning
$209
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Am Guisanplatz 2, Bern, BE, 3014
  • Bern Expo
    ‪3 min walk‬
  • Wankdorf Stadium
    ‪6 min walk‬
  • Bern Rose Garden
    ‪9 min walk‬
  • Bern (BRN-Belp)
    ‪15 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed, Non Smoking

Executive Room, 1 Queen Bed with Sofa bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, Multiple Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(20 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel Bern Expo

4-star Bern hotel, connected to a shopping center in Kirchenfeld-Schosshalde
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Novotel Bern Expo offers 112 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 6 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 2336 square feet (217 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Novotel Bern Expo has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Gourmet Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gourmet Bar

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,336 square feet of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: CHF 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night, plus a deposit of CHF 30 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Self parking fee: CHF 22 per day (in/out privileges)
  • Pet deposit: CHF 30 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)
  • Late check-out fee: CHF 30 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Bern Expo
Bern Novotel
Bern Novotel Expo
Expo Bern
Novotel Bern
Novotel Bern Expo
Novotel Expo
Novotel Expo Bern
Novotel Expo Hotel
Novotel Expo Hotel Bern
Accor Bern Expo
Novotel Bern Expo Hotel Bern
Novotel Bern Expo Hotel

Novotel Bern Expo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 97 out of 172 reviews
Rating 8 - Good. 54 out of 172 reviews
Rating 6 - Okay. 11 out of 172 reviews
Rating 4 - Poor. 4 out of 172 reviews
Rating 2 - Terrible. 6 out of 172 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Marylyne

Liked: Staff & service, property conditions & facilities
Great staff! Good breakfast buffet
Stayed 1 night in May 2025

8/10 Good

Jurgen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WIFI login procedure is not intuitive exactly. Besides a secure network would be preferable.
Stayed 1 night in May 2025

8/10 Good

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Reginald, Riverview

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. The breakfast was great and really good. Public transportation was across the street and very close to the hotel. Our room had a great view of the city and the Bern Expo. The staff were all friendly, and very helpful. Highly recommend this place. Definitely when we are visiting Bern we will stay here again. Thank you so much!!!
Stayed 8 nights in Mar 2025

8/10 Good

mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2025

10/10 Excellent

Editha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean hotel.tram and bus stop just few minutes away from our hotel which is very convenient.
Stayed 4 nights in Feb 2025

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable clean hotel in great location

Stayed two nights with family. Everything was clean and we had tea coffee in the room. The only strange thing was that the toilet was separate to the shower and sink so you had to go to the toilet then come out and wash your hands in the shower room. I don't know how this arrangement would suit anyone, are they expecting people not to wash their hands after using the toilet? Didn't expect this from novotel but otherwise we had an amazing stay. There's ample parking on site, you do have to pay extra for it though. It's close to transport links and not far from any of the restaurants and sites we went to. It was absolutely freezing with heavy fog the whole time we were there but the room was always cosy and hot water available, no issues. We didn't eat anything at the hotel so cannot comment on it but the dining and reception areas downstairs have very nice decor and ambience. Check in and check out was a breeze and all staff were very helpful and professional. Would highly recommend and will definitely stay again if I visit Bern again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel. Rooms were clean and very comfortable. Staff was very nice and helpful.
Stayed 1 night in Dec 2024

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here! The hotel was really nice. The room was comfortable, and we got complimentary items from the minibar the whole stay. I don’t know if that’s standard, but we enjoyed it. Breakfast was delicious! They have a really nice buffet. It’s not cheap, but it was really good. We were told restaurant is closed on the weekends, which was surprising. The location is really convenient. There is a bus and tram stop right outside, which makes it easy to get anywhere, and you get a code from the front desk that lets you ride the buses and trams in Bern for free through the Bern Welcome app. The convention center and arena are across the street, so if you are going to an event there, it’s a great spot at which to stay. It wasn’t that long of a bus/train ride from the train station in Bern, either. I definitely would stay here again!
Stayed 3 nights in Oct 2024

8/10 Good

Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Mira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Chilumuthuru, Randolph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt good hospitality.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
It was out of the city center area but there was public transportation to take us to the hotel. The room was small.
Stayed 1 night in Aug 2024

8/10 Good

Kathryn, Webster

Traveled with family
Liked: Amenities, property conditions & facilities
Close to Rosegarden and restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Omar

Stayed 4 nights in Aug 2024

10/10 Excellent

SHAKEEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Santosh Kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transportation to city centre
Stayed 2 nights in Aug 2024

10/10 Excellent

Vitaliy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great service, clean comfortable rooms, and awesome breakfast. Very convenient, public transit was less than a 1-minute walk.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jul 2024

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 2 nights in Jul 2024

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are all friendly and efficient.
Stayed 5 nights in Aug 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Inna

Traveled with family
Disliked: Property conditions & facilities
This property is more like 3 stars. Room is small, but good location near transportation. Breakfast was ok.
Stayed 3 nights in Jul 2024

8/10 Good

Ayman

Liked: Staff & service
Stayed 2 nights in Jul 2024