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The Castle Hotel

2.0 star property

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Photo gallery for The Castle Hotel

Lounge
Family Triple Room | Premium bedding, Select Comfort beds, iron/ironing board, free WiFi
Standard Single Room | Bathroom | Shower, hair dryer, towels
Exterior
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

Map
103 Castlegate, Berwick-upon-Tweed, England, TD15 1LF
  • Old Bridge
    ‪7 min walk‬
  • Berwick-upon-Tweed Town Hall
    ‪7 min walk‬
  • Berwick-upon-Tweed Barracks and Main Guard
    ‪8 min walk‬

Room options

View all photos for Standard Single Room

Standard Single Room | Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Standard Single Room

  • 110 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Family Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Suite

Standard Suite | Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Standard Suite

  • 240 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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Front of property

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  • Pet friendly
  • Free WiFi
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$295 nightly
The price is $295 total
includes taxes & fees
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About this property

The Castle Hotel

Berwick-upon-Tweed hotel with restaurant
This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception.
The Castle Hotel offers 15 accommodations with complimentary bottled water and hair dryers. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Complimentary self parking is available on site.

The Castle Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered each day.
The Castle Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

The Castle Hotel Hotel
The Castle Hotel Berwick-upon-Tweed
The Castle Hotel Hotel Berwick-upon-Tweed

The Castle Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 209 reviews
Rating 8 - Good. 55 out of 209 reviews
Rating 6 - Okay. 32 out of 209 reviews
Rating 4 - Poor. 4 out of 209 reviews
Rating 2 - Terrible. 3 out of 209 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An overnight stay after a challenging day with personal family issues. A quiet room in a hotel that suited my time -arriving late after a long journey. The hotel seconds walking time from Berwick upon Tweed station met my needs.
Stayed 1 night in Feb 2025

6/10 Okay

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities

Didn’t quite get what I paid for…

I was travelling with my sister, so booked a Triple room so that we could share, but have separate beds. Contacted the hotel via Hotels.com a few days ahead to ask about check-in, stating the specific room I had booked - a triple - but had no reply. The next I heard from them was that they’d taken payment. Only when I emailed the hotel direct did I have a response, but no mention was made regarding any issue with the room. My sister checked in slightly before me & unloaded - into a very small double room. At no point had the change in room been communicated, so I had to flag it with the front desk when I arrived slightly before 7pm. The hotel had overbooked the triple rooms but either no-one had noticed, or bothered to communicate it to me, despite charging me the triple room price. The lady on the desk was very apologetic and refunded me the price of the 2 cooked breakfasts I’d paid for (continental-only is included in the room rate) so the overcharge was lessened, but I would rather have had better communication or the room I paid for! It appeared that refunding food was all she was able to do in the system. All that aside, the rooms are clean and comfortable, breakfast very nice and staff very friendly. But bookings and communication via third-party platforms need improving. Overbooking more expensive rooms is really not on!
Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely break

The hotel was excellent for us. The staff were brilliant and very helpful, the food was all wonderful and the location was perfect. There were some very minor faults i could give if pushed, but overall it was a very enjoyable stay.
Stayed 2 nights in Feb 2025

8/10 Good

Philip A T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Cozy, spacious room. Hotel is very near train station.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give Berwick a try and discover culinary delights

Fantastic hotel surpassed all expectations Right near station and so easy for everything
Stayed 1 night in Feb 2025

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place to go for New Year

Amazing place all staff so helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Joyce

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff clean and tidy
Stayed 2 nights in Jan 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Dec 2024

6/10 Okay

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a single night business stay, quiet, clean, warm. Bathroom very small, and the bathroom door didn’t close but would definitely stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Liked: Cleanliness
Not bad but bathroom wash-hand basin tiny
Stayed 1 night in Oct 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good service and breakfast. WiFi service was patchy.
Stayed 1 night in Nov 2024

10/10 Excellent

Zoia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at The Castle Hotel. The room was clean and comfortable, and the breakfast was excellent. I especially enjoyed the cozy bar – a perfect spot to unwind in the evening. Friendly staff and a charming atmosphere made it a great experience overall!

8/10 Good

David

Stayed 2 nights in Oct 2024

8/10 Good

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Really satisfying break, with excellent bar service food and drink.
Stayed 5 nights in Sep 2024

8/10 Good

Mr J C

Liked: Cleanliness
Plain but perfectly well appointed, a good place to stay at the price
Stayed 1 night in Sep 2024

8/10 Good

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for exploring the area 2 minute walk to train station and bus stop. Continental breakfast was very convenient and made getting an early start easy. Staff very friendly and helpful.
Stayed 3 nights in Sep 2024

4/10 Poor

William

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located by the railway station and bus stops. Accommodated my gluten free breakfast requirements well
Stayed 2 nights in Sep 2024

6/10 Okay

Manpreet

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While working nights in the area, I was arriving at the Castle Hotel each morning around 0645. Fiona and Milly had breakfast ready for me and always asked if I required anything for my rest period. Food was first class and the personal attention afforded to the guests at breakfast is outstanding. Well done Fiona and Milly. Highly recommended.
Stayed 3 nights in Sep 2024

10/10 Excellent

edith

Liked: Staff & service, property conditions & facilities
Friendly welcome from the receptionist … Comfy bed Clean bathroom Excellent shower
Stayed 1 night in Sep 2024

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service
The property was clean and tidy . After the first day the room had not been attended to . No clean towels , shower gel and shampoo . When making the reception aware she said normally you inform them when this is needed . The following day i informed the maid what was required and it was carried out . She politely appologised .
Stayed 3 nights in Aug 2024

8/10 Good

Dale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location on the High Street. Everything was pleasant, can tell the property had been refurbished so was nice enough but done so on a budget. Still things that could be improved creaky floorboards etc. Provided good value and would stay again
Stayed 1 night in Aug 2024