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Hartsfield Manor

4.5 star property

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Photo gallery for Hartsfield Manor

Exterior
Lobby lounge
Lounge
Superior Double Room, Garden View | Premium bedding, in-room safe, desk, laptop workspace
Junior Suite, 1 King Bed, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Room service
  • Bar

Explore the area

Map
Sandy Lane, Betchworth, England, RH3 7AA
  • Pfizer UK
    ‪5 min drive‬
  • Denbies Wine Estate
    ‪7 min drive‬
  • Box Hill
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room Single Use, 1 Large Twin Bed

Standard Double Room Single Use, 1 Large Twin Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room Single Use, 1 Large Twin Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Annex Building

Standard Double Room, 1 Double Bed, Annex Building | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, 1 Double Bed, Annex Building

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room Single Use, 1 Double Bed, Garden View

Superior Double Room Single Use, 1 Double Bed, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room Single Use, 1 Double Bed, Garden View

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room, Garden View

Superior Double Room, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Annexe Garden Terrace)

Double Room (Annexe Garden Terrace) | Premium bedding, in-room safe, desk, laptop workspace

Double Room (Annexe Garden Terrace)

  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Garden View

Junior Suite, 1 King Bed, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Hartsfield Manor

4.5-star Betchworth hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hartsfield Manor offers 50 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and 7 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 10 square feet (1 square meters) include conference space. This Victorian hotel also offers a fitness center, a terrace, and a garden. Onsite self parking is complimentary.

Hartsfield Manor is a smoke-free property.

English breakfasts are available for a surcharge between 8:00 AM and 10:00 AM on weekends.
Onsite venue - This restaurant specializes in British cuisine.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French (Sign language), Italian, Polish, Romanian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Weekend English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 18-hole adjacent golf course
  • Golf caddies
  • Golf clubs/equipment
  • Gym
  • Hiking/biking trails
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service

More

  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per stay

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.00 per person
  • Rollaway bed fee: GBP 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Vere Venues Hartsfield Manor
Vere Venues Hartsfield Manor Betchworth
Vere Venues Hartsfield Manor Hotel
Vere Venues Hartsfield Manor Hotel Betchworth
Hartsfield Manor Hotel Betchworth
Hartsfield Manor Hotel
Hartsfield Manor Betchworth
Hartsfield Manor Betchworth Surrey UK
De Vere Venues Hartsfield Manor
Hartsfield Manor Hotel
Hartsfield Manor Betchworth
Hartsfield Manor Hotel Betchworth

Hartsfield Manor Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 231 out of 527 reviews
Rating 8 - Good. 197 out of 527 reviews
Rating 6 - Okay. 54 out of 527 reviews
Rating 4 - Poor. 27 out of 527 reviews
Rating 2 - Terrible. 18 out of 527 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

mark

Stayed 1 night in Feb 2025

6/10 Okay

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Business traveler
Beautiful setting. Really enjoyed my stay super comfortable bed. Very nice il be back
Stayed 3 nights in Mar 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Martine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tom

Stayed 1 night in Feb 2025

4/10 Poor

James

Stayed 3 nights in Feb 2025

10/10 Excellent

thomas

Traveled with partner
The place was stunning tbe rooms was beautifully and the staff were morebthan helpful
Stayed 1 night in Feb 2025

10/10 Excellent

philip

Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay business trip, great hotel, easy parking and good food
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning hotel

We got married here a year ago so came back for our 1st anniversary. We had a delicious meal and lovely breakfast in bed. There was no service charge for room service which was lovely. Our room was exceptionally comfortable and well equipped and the staff were lovely. In addition to that, the hotel looked stunning with all the Christmas decorations. A fairytale venue.
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Stayed 1 night in Dec 2024

10/10 Excellent

Graham

Stayed 1 night in Nov 2024

10/10 Excellent

Liran

Stayed 1 night in Dec 2024

10/10 Excellent

M

Stayed 1 night in Nov 2024

8/10 Good

Terrance

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have used this hotel for a few years for when I am working in the area and it is always an enjoyable stay. Room was lovely with an upgrade to a room with a door to the garden and the food was always good during the stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Tom

Stayed 1 night in Oct 2024

10/10 Excellent

Talbot

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stopover.

Nice location for a stopover. Historic building with views of the rolling grounds. Rooms are small with thin walls but well appointed. Dinner in the bar was ok but tables were in short supply and the Cesar salad lacked flair. The restaurant had a two course menu but this didn't work for me as only needed a single course.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay!
Stayed 2 nights in Aug 2024

2/10 Terrible

LAUREN

Disliked: Cleanliness, staff & service, property conditions & facilities
Our experience was so bad that we checked out after 1 night and asked for a refund for the next night. The outside of the main building and grounds are beautiful, but the rest of our experience was too awful to stay. -After we used the toilet once (not doing anything abnormal there) it blocked. They said there is no handyman on Sundays so it couldn't be fixed. It's mad a 4star hotel couldn't call one out. We had to use the toilet of another room in the building. We didn't want to move to a different type of room as specifically booked this room category as it opens onto the grounds - that is what we came for! -The food at dinner was so bad that we had to order breakfast from ubereats as we did not want to risk eating there again. All radiators were off in the dining room and one window was wide open, so we ate in winter coats - it was like they make no effort unless there is a wedding. -The radiators in the room went off even though it was very cold -Neither of their wifi options worked in the annex- clearly it was coming from the main building and there was no working router in the annex. We reported this multiple times and nothing was done. -They advertise smart tvs in their website but they were old tvs with only youtube -The bath was filthy -Telephone intermittently didn't work -At 10am, despite the do-not-disturb sign, staff knocked on the door and came in, waking me -Despite all these problems, we were only offered a free meal, no refund for the night we stayed.
Stayed 2 nights in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property in beautiful grounds

Very nice property in lovely grounds. We had a room in an annex which was fine and probably a little quieter than the main house as there was a wedding on. The room had a very nice private patio area outside but we weren’t able to use as the weather was so wet. The service at the bar was poor probably because of the wedding. Similarly the restaurant was dead - we were the only people dining - again likely to be due to the wedding. Food was good. Had we known there was a wedding on we probably would not have stayed. May pay to ask about weddings if you are considering staying here..,
Stayed 1 night in Sep 2024

8/10 Good

Juliana

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Large grounds, free and plenty carpark, gym.
Stayed 1 night in Sep 2024

6/10 Okay

Padmini Paumben

Liked: Property conditions & facilities, room comfort
Hi i wasn't happy with the lodge room as it's was very dirty so i rang reception and sent 2 lovely ladies to check after that they were happy to change my room to manor hotel,the young girl asked the reception lady to change my room to manor hotel also i mentioned to her that i made a mistake booked in lodge as manor hotel last time i stayed was nice and clean and same price despite i told her and the kind young lady asked her too to change my room to manor hotel but she didn't . She booked me in room 51 which was not a nice thing to do and the corridor floor in room 51 was smelly of urine and outside when i opened my window smelly poo of horses so i wasn't happy at all with that reception who booked me in yesterday at 2 pm as she didn't gave me a room in manor house i was paying the same amount £154 for the room in that hotel and also the young lovely lady who was sitting at the back said it is not very busy tonite . She was very kind and helpful but the reception lady wasn't friendly ,kind or helpful to me .
Stayed 1 night in Sep 2024