Extended Stay America Suites Washington DC Germantown Milest

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Washington DC Germantown Milest

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Air conditioning
  • Kitchen
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
12530 Milestone Center Dr, Germantown, MD, 20876
  • Holy Cross Germantown Hospital
    6 min drive
  • Clarksburg Premium Outlets
    9 min drive
  • Seneca Creek State Park
    9 min drive
  • Washington, DC (DCA-Ronald Reagan Washington National)
    45 min drive

Room options

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Extended Stay America Suites Washington DC Germantown Milest

Germantown hotel with in-room kitchens
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, barbecue grills, a picnic area, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Washington DC Germantown Milest offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Germantown hotel also offers barbecue grills, a vending machine, and a picnic area.

Extended Stay America Suites Washington DC Germantown Milest is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Washington Hotel Germantown-Milestone DC
Extended Stay America Washington DC Germantown Milestone
Extended Stay America Select Suites DC Germantown Milestone

Extended Stay America Suites Washington DC Germantown Milest Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 258 out of 814 reviews" "
Rating 8 - Good. 215 out of 814 reviews" "
Rating 6 - Okay. 143 out of 814 reviews" "
Rating 4 - Poor. 99 out of 814 reviews" "
Rating 2 - Terrible. 99 out of 814 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Mitchell

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room smelled like smoke. Then I got charged a fee for smoking and I’m a heart patient. I do not smoke. Was never told of the charge. Found out on my statement. Called to get fee returned. Took days and was told it would be refunded and emailed copy of refund. Still have not gotten the email. I need to stay in this area two nights per week and will not book with your hotel until this is corrected. If not corrected by Tuesday I will start with bad reviews and if necessary I will contact news about fraudulent charges by hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Tenylle, Germantown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very kind, friendly and knowledgeable
Stayed 7 nights in Sep 2024

4/10 Poor

Scott

Stayed 5 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imcompent Emplloyees and Bad Service
I was supposed to stay from Saturday to Monday. When I came back on Sunday my key did not work. I went to the front and ask them why my key does not work and they say I checked out already. How can I checked out when my check out date is on Monday. Then they told me that they clean out my room because they said I checked out already. Then they say that I had multiple rooms checked out to me. How can that be? And even if I did it wouldn’t be my fault. The staff there is all incompetent. No one knows what they are doing. Also when they cleaned out the room they threw out all my food that I left there thinking I will eat it when I get back on Sunday. They threw out like $60 of my food to the trash. Even from all this not one person there apologize to me. This is the most terrible experience I had in staying at a hotel..I think that they should refund my money for the food they threw out! I will never stay at another extended stay again!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tenylle, Germantown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Sep 2024

2/10 Terrible

Christopher

Disliked: Staff & service
Likely, wouldn’t stay again
Stayed 1 night in Sep 2024

8/10 Good

Che

Stayed 1 night in May 2024

4/10 Poor

HASHEM

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Jaime

Stayed 2 nights in Sep 2024

8/10 Good

Jaime

Stayed 2 nights in Sep 2024

10/10 Excellent

Tenylle, Germantown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Aug 2024

6/10 Okay

Shannon Kalom

Traveled with partner
Liked: Cleanliness
No blanket, paper thin bedspread and the breakfast was a joke.
Stayed 3 nights in Sep 2024

10/10 Excellent

Saadat

Liked: Cleanliness, staff & service, property conditions & facilities
It was near where I had business to do.
Stayed 1 night in Sep 2024

10/10 Excellent

Tenylle, Germantown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Aug 2024

10/10 Excellent

DAVID

Stayed 1 night in Aug 2024

10/10 Excellent

William, Howell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reasonable cost, convenient to major roadways. Comfortable bed.
Stayed 1 night in Aug 2024

2/10 Terrible

Erick

Disliked: Cleanliness, property conditions & facilities
Very dirty, smells
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

8/10 Good

Joseline

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Dennis

Stayed 1 night in Aug 2024

4/10 Poor

Gianni, Westminster

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You definitely pay for what you get, not worth saving the money. I signed a no smoking agreement upon checking into the hotel, but when entering my room there was a strong cigarette smell. I asked for a new room and was told I would be staying in my current room. I then asked if I would be fined for the smell due to the agreement I signed. I was told I wouldn’t be as the general manager knows the conditions and I wouldn’t be fined for the pre-existing smell… I am yet to see if this is true.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Aug 2024

8/10 Good

Norweena

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place sucks
A guest in the room above us was jumoing up and down all night long reported this to gotel managemnet they did nothing, wasnt able to sleep at all tried to get an extra night as i had a long drive the front desk worker was obstinate and offered 0 help and kept saying she couldnt do anything when the hotel was virtually empty. Never will stay there again.
Stayed 1 night in Jul 2024