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Bettenhausen Vacation Packages

The hotel was very hot. There is no air-conditioning and the little table fan was not helpful. I went to stay with my cousin and his apartment was q5x cooler, still without an air-conditioner.

Everything in the hotel was fine. However, because I had to change the booking, I was unaware I had to leave the hotel one day before my plans. It would be useful, especially for older travelers like us, to remind the dates for the stay during check-in such that any discrepancy would be easily solved.

The amenities included were excellent and in super working order. The only thing I would say is that I was a bit surprised that there weren't more amenities. For example, there's no kettle in the room, kitchenette, or fridge. Despite this, the grounds are excellent, the rooms are comfortable, and the stay was superb.

Made reservation for a room with a double bed and they only had twin beds available. They charged me an extra €20 per night to get a room with a double bed and the room we got was super hot. They had AC but it did not work, bed was also not very comfortable.

Ideally located for exploring Frankfurt Restaurant staff were particularly pleasant and helpful Hotel - room disappointing 3 issues including half eaten food in the fridge when I checked in which was resolved but the small issues continued. The room clearly had not been fully serviced / cleaned prior to my checking in - not what I expected unfortunately -

Awful. The website is tricky. The pictures are tricky. They sent us to stay in another building, with no staff. It was mainly a museum, with nobody there, very creepy. I didn’t even feel safe at night. The towels were so old and dirty. The carpet was so dirty. There was dirty linens in the hallway and nobody even bother to clean it. There is no elevator and there is nobody to help you to take your luggage up. I absolutely do not recommend to stay here.