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Waterloo Hotel Lodge

3.0 star property

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Photo gallery for Waterloo Hotel Lodge

Spa
Lunch and dinner served
Superior Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets
Family Room (Superior Lodge) | Living area
Superior Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
$101
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
Holyhead Road, Betws-Y-Coed, Wales, LL24 0AR
  • Place, Eryri National Park
    ‪1 min walk‬
  • Place, Eryri National Park Visitor Centre
    ‪12 min walk‬
  • Place, Gwydyr Forest
    ‪17 min walk‬

Room options

View all photos for Double Room (Hotel)

Double Room (Hotel) | Desk, iron/ironing board, free WiFi, bed sheets

Double Room (Hotel)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Lodge)

Standard Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room (Lodge)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Lodge)

Superior Double Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room (Lodge)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (Lodge)

Superior Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room (Lodge)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Superior Lodge)

Family Room (Superior Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room (Superior Lodge)

9.6 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Standard Double Room (Lodge)

Standard Double Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room (Lodge)

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Accessible

Superior Twin Room, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Waterloo Hotel Lodge

3-star Betws-Y-Coed hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Waterloo Hotel Lodge offers 44 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and fans. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Waterloo Hotel Lodge features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a hot tub, a sauna, and spa services. Onsite self parking is complimentary.

Waterloo Hotel Lodge is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bar1815 - This restaurant serves lunch and dinner. A children's menu is available.
Bridge Restaurant - This restaurant serves breakfast and dinner. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar1815
  • Bridge Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 8.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Waterloo
Best Western Waterloo Betws-y-coed
Best Western Waterloo Hotel & Lodge
Best Western Waterloo Hotel & Lodge Betws-y-coed
Waterloo Best Western
Best Western Waterloo Htl Ldg Hotel Betws-y-coed
Best Western Waterloo Htl Ldg
Waterloo Hotel Lodge Betws-y-coed
Waterloo Betws-y-coed
Best Western Waterloo Hotel Lodge
Waterloo Hotel Lodge Hotel
Waterloo Hotel Lodge Betws-Y-Coed
Waterloo Hotel Lodge Hotel Betws-Y-Coed

Waterloo Hotel Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 463 out of 762 reviews
Rating 8 - Good. 212 out of 762 reviews
Rating 6 - Okay. 63 out of 762 reviews
Rating 4 - Poor. 18 out of 762 reviews
Rating 2 - Terrible. 6 out of 762 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with very helpful, friendly staff. The food in the bar was excellent with good service. Easy walking distance to a good range of shops, bars and restaurants. Lovely relaxing spa facilities after a day out walking. Good central location for walkers. Accomodation was comfortable and clean. Would give it a higher rating than 3 star. Would definitely recommend to family and friends.
Stayed 4 nights in Sep 2025

6/10 Okay

Aaran

Disliked: Cleanliness, staff & service, property conditions & facilities

ok

Parking was good staff were helpfull. Room wasn’t a deluxe lodge as stated very over due a make over and it was 2 single beds put together which I find wrong when stated it’s a double room!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely area to stay. Hotel staff pleasant and helpful. Free parking. Rooms were comfortable, hotel had excellent dining facilities, bar and reception area. Attached spa was perfect.
Stayed 2 nights in Oct 2025

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was great nice little gym. Bar area lovely breakfast great. 10 min gentle walk into town , chalets might benefit a little from a makeover but clean and comfortable
Stayed 2 nights in Sep 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Four day stay

Stayed 4 nights in Sep 2025

10/10 Excellent

Ben

Stayed 2 nights in Sep 2025

8/10 Good

Richard

Stayed 2 nights in Sep 2025

8/10 Good

Steve

Stayed 1 night in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all going well
Stayed 1 night in Sep 2025

10/10 Excellent

Simeon, Northampton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with excellent lodge rooms too. Lovely bar and restaurant area, serving a very good menu. On-site leisure club is very good and has a swimming pool, sauna, steam room and gym. Excellent staff, always happy to help and always cheerful. Overall an excellent hotel to explore from in North Wales.
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jagjit

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in one of the lodges at the back of the hotel, which is fully refurbished, spotlessly clean and in excellent condition. Each lodge also has its own parking space right outside the front door. The hotel facilities make it feel more like a 4 star hotel. It has an impressive gym and pool/spa, the restaurant is excellent and the breakfast is cooked to order. Also great service from all the staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Sep 2025

8/10 Good

Sean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel lovely spa could be better

Stayed here a few times. Usually a quick and friendly check in, was a bit slow this time. Would have been good to know adding spa access was only from check until midday on check-out day before booking. Also, that Mondays a ‘bring your baby to pool day’. The first day we spent a couple of hours in the spa and it was so busy we could only use the pool. The second day was baby day and the hot-tub jacuzzi was broken. So, didn’t feel like the extra for the spa was worth it this time round.
Stayed 1 night in Sep 2025

6/10 Okay

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and perfect area because it was close to zipworld and the hiking trails to snowden. Hotel staff was nice and helpful and love that they were pet friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We stayed in a lovely little lodge adjacent to the hotel. It backed on to the railway line. But even that was not an issue. It was quiet and comfortably furnished with a lovely bathroom. Breakfast was served in the main dining room and it was lovely.
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property for exploring Snowdonia. We stayed in a superior lodge and loved that we had an outside patio as well a sofa - the room was a brilliant size!
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Amenities
Lovely hotel in a great area with lots to do. Staff were very friendly and the food was delicious
Stayed 2 nights in Aug 2025

10/10 Excellent

mrs n

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities.
Stayed 1 night in Aug 2025

8/10 Good

Gabriella

Liked: Staff & service
Great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Staff & service, amenities
Everything was good, staff were fabulous, hotel was clean, only thing for me was that we were at the front and had the window open because it was very warm and the noise of traffic was terrible. Very very noisy road and fast speeding cars etc all night. Im a good sleeper but was awoke quite a few times by noisy traffic. I was hoping for the noise from owls or foxes haha . If i was to stay again i would ask for a room at the back ?
Stayed 2 nights in Aug 2025

10/10 Excellent

Carl

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic lodge and facilities. No.48. Staff were really good with us for breakfast and dinner. They were great with our Dog too, set up a lovely table for us in the pub so we could bring the dog to breakfast. We will definitely be back, thank you for the stay.
Stayed 1 night in Aug 2025