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Hotel Cristal

4.0 star property

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Photo gallery for Hotel Cristal

Front of property - evening/night
Sauna
Family Room | Hypo-allergenic bedding, minibar, desk, laptop workspace
40-inch TV with cable channels
Hypo-allergenic bedding, minibar, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Gym
  • Parking available
  • Room service

Explore the area

Map
3 Lipowa Street, Bialystok, 20, 15-424
  • St Nicholas Greek Orthodox Church
    ‪2 min walk‬
  • Podlasie Museum
    ‪3 min walk‬
  • Orthodox Church of the Holy Spirit
    ‪4 min walk‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, desk, laptop workspace

Comfort Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, desk, laptop workspace

Comfort Twin Room

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, minibar, desk, laptop workspace

Family Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Apartment

  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, minibar, desk, laptop workspace

Standard Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Standard Twin Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, desk, laptop workspace

Standard Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (Accessible)

Standard Twin Room (Accessible) | Hypo-allergenic bedding, minibar, desk, laptop workspace

Standard Twin Room (Accessible)

  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Cristal

4-star hotel in Osiedle Centrum
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a coffee shop/cafe, and a hot tub are onsite.
Hotel Cristal offers 88 air-conditioned accommodations with minibars and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Cable television is provided. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.
In addition to a hot tub, Hotel Cristal features a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Cristal has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Hotel Cristal has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Uncovered self parking on site (PLN 60 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 69 to 69 for adults and PLN 35 to 68 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Golf
  • Gym
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • High-pile carpet in room
  • In-room roll-in shower
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 1953
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 69 to 69 for adults, and PLN 35 to 68 for children
  • Uncovered self parking fee: PLN 60 per night
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Cristal Hotel
Hotel Cristal Bialystok
Best Western Hotel Cristal
Hotel Cristal Hotel Bialystok
Hotel Cristal Hotel Bialystok

Hotel Cristal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 255 reviews
Rating 8 - Good. 88 out of 255 reviews
Rating 6 - Okay. 16 out of 255 reviews
Rating 4 - Poor. 3 out of 255 reviews
Rating 2 - Terrible. 5 out of 255 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service:)
Stayed 3 nights in Sep 2024

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice experience
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been 5 years since I have been here. Previous to COVID we came every year or so. The property is always clean. Service is exceptional. Stafford pleasant. The only place I stay when we're in Białystok.
Stayed 1 night in Jul 2024

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jul 2024

10/10 Excellent

Patrik

Stayed 1 night in Jul 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Одна ночь
Stayed 1 night in Jul 2024

8/10 Good

Falak

Liked: Property conditions & facilities
Great place
Stayed 7 nights in Jul 2024

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 7 nights in Jun 2024

8/10 Good

Kamil

Stayed 1 night in Jun 2024

10/10 Excellent

Kamil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Wieslaw

Stayed 5 nights in Apr 2024

8/10 Good

Mariusz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, good situated, friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Simon, Woking

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for staying in Bialystok. It is very clean and comfortable and 20 minute walk to the train station. I would certainly stay here again and recommend it to anyone.
Stayed 1 night in Jan 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Centrum and all the places to see in Bialystok. Staff art Hotel and Resturant were super friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

MICHAL

Stayed 2 nights in Nov 2023

4/10 Poor

Kaspars

Stayed 1 night in Jul 2023

8/10 Good

Beata

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Teresa

Stayed 1 night in May 2023

8/10 Good

Spencer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good position in the old town. The spa facilities and small gym were very good. Staff were courteous and helpful. We didn’t eat at the hotel but I’m sure we wouldn’t have been disappointed. The room was a good size and comfortable. We would definitely stay at this hotel again.
Stayed 3 nights in Feb 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Room comfort
Hotel increased prices a lot and I had impression breakfast is lower quality than before…2-3 years ago.
Stayed 1 night in Feb 2023

10/10 Excellent

Walentyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great płace to stay if you want to explore Bialystok. It is located in a very central location. Close to Branicki Palace and lots, and lots of restaurants. My room was spacious and bright with a very comfortable bed. Hotel is new and clean. There is a parking for 40 zl a day. Excellent free spa with spacious two saunas, jacuzzi and a salt cave; very clean and quiet. We had great stay in this hotel.
Stayed 1 night in Jul 2022